Expectations can always be an issue with reviews and I should admit that my expectations were extremely high coming to this property. I was told by co-workers that the place was amazing and therefore when it wasn't amazing I was very let down.
So here are the good points: The rooms are larger than average, there is a full kitchen that is well stocked (pots, plates, knives) and appointed (standard range, full size kitchen). The furnishings are better than average. Note, however, that the pillows are terrible.
The staff wasn't all that eager to help and most importantly I found the cleaning to be subpar. I was revolted when I woke up and found small bugs (important to note, it wasn't bed bugs) crawling all over my iPhone I had left on the kitchen counter. I then went into full inspector mode and found the room to significantly less clean than I would feel comfortable with. Although I want to make it clear that there were no bed bugs and, trust me, I throughly checked. The staff didn't seem that concerned with the bugs and I ended up going down to the Publix to buy cleaning supplies myself.
- Also Known As:
- Naples Bay Hotel Naples
- Naples Bay Hotel
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