I stayed at this hotel for one night. The positive> this is primarily a Condo/suite hotel, and I was upgraded to a two bedroom condo with a full kitchen, washer dryer, etc. The unit was exceptionally nice and large. Great master bath area, however no bath tub in the master. Would be perfect for two couples or a family with two kids. The pool/jacuzzi area is very pretty as well and there is a spa too but I didn't use it. Free parking and plenty of it.
The front desk staff was uneven. The gentleman who checked me in gave me wrong directions to my unit. There are no bell hops (at least none around) so I had to take three bags all the way to the wrong place, and back. The other check in person had a terrible attitude. Actually sneering at a group who had checked in before me. She needs to find another line of work.
I ordered room service. I received the wrong bottle of wine and a covered plate for my entree. No tray and no bill.
The WiFi connection would not work on my I Pad.
No bill under my door the next morning for auto check out.
The location of the place is ok. Not great. Not close to the beach and a healthy walking distance to the main area of town. They do have a shuttle though.
I paid $199 plus tax so for that price in high Season in Naples with the upgrade to the 2 BR, I got my money's worth, but this was a biz trip for me. For that I would stay there again but for vacation I would pick another spot.
- Official Description (provided by the hotel):
- Bellasera is a hidden gem located in the heart of old Naples, which is just moments away from all the fashionable shops, sidewalk cafes, art museums, cultural attractions and Naples' world-famous shoreline. Designated by the Florida Green Lodging Program, Bellasera boasts authentic Italian architecture, studio, one-, two- and 3-bedroom condo suites, Esterra Spa, Zizi Restaurant & Lounge, outdoor pool, whirlpool spa, concierge services, fitness center, catering, meeting space and award winning service! ... more less
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- Also Known As:
- Bellasera Hotel Naples