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Hawthorn Suites of Naples: Traveler Reviews

3.0 of 5
3557 Pine Ridge Road, Naples, FL 34109
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Hawthorn Suites of Naples
Ranked #7 of 59 hotels in Naples
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181 reviews from our community

Traveler rating
    105
    53
    16
    4
    3
See reviews for
Families
68
 
Couples
58
 
Solo
10
 
Business
32
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Manhasset, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Like going home”
5 of 5 stars Reviewed January 30, 2013

This was our second year staying at the hawthorn suites and it was just like coming home. When we checked in at the front desk early a terrific room was located for us. A one bedroom suite overlooking the pool. The woman at the front desk couldn't have been nicer. She mentioned that we seemed very familiar to her and I realized that she had helped us the prior year. She was originally from our neck of the woods - Long Island, New York.

Dawn the cook was also someone we had met the prior year. She works so hard making sure that ample food is available for the guests and that everything is need and clean. Breakfast includes a hot entree which could be pancakes, eggs, French toast, bacon, sausages, potatoes or some other item. There is always oatmeal, yogurt, bagels muffins, cold cereal, fruit and waffles you make yourself. The breakfast area could have more tables but you can always go outside at eat at table by the pool or seating in bar area. Mon through thurs there is beer, wine and soda along with snacks between 5 and 7pm. The snacks are replenished as depleted.

Three differ types of suites are available at the hotel: studio, 1 bedroom and two bedroom. The decor is pretty basic but the hotel is well maintained. The bed have pillow tops and a very comfortable. The sofabeds are far from comfortable and need the mattresses replaced. If you need two beds go with the two bedroom! The front desk does all they can to make sure the hotel stays well maintained. The want to be notified of any problems to make sure they are addressed, Housekeeping does a great job cleaning and replacing any items that are required such as paper towels, soap and sponges for the kitchen and all bathroom amenities such as shampoo, conditioner and soap.

All hotel employees are extreme friendly and always have a smile and a kind word to say. The location of the hotel is convenient right off of I75 and not far from Tamiami/41. A Perkins Family Restaurant is next door and other restaurants are within walking distance. Parking is plentiful outside the hotel.

Stayed January 2013, traveled with family
Was this review helpful? Yes 4
Ask TravelLuver61 about Hawthorn Suites of Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Manager at Hawthorn Suites of Naples, responded to this review
February 1, 2013
Wow, thank you for such a glowing review! Your kind words and suggestions are greatly appreciated. I will make sure that Dawn and Donna are made aware that they made such a positive impact on your stay. We all hope to see you soon for your 3rd year in a row!
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Lake Lure, North Carolina
1 review
“The Staff's performance”
5 of 5 stars Reviewed January 29, 2013

Donna, on calling for accomodations and on Check-in, made us feel welcomed and was very helpful and friendly. Great Job!
Dawn, the lady who did the breakfast buffet had everything prepared and was very attentive and friendly. Always asked if there was anything we needed or could help us with. Excellent Service!
Both of these ladies are valuable employees (assets) to this hotel resort.

Room Tip: Ask for Third Floor "Pool View."
See more room tips
  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Joseph S about Hawthorn Suites of Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Manager at Hawthorn Suites of Naples, responded to this review
February 9, 2013
Thank you for the 5 star review and compliments. I am happy that both Donna and Dawn helped make your stay enjoyable. I will be sure to let them know that you were pleased with their service. We all hope you will stay with us again on your next trip to Naples!
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NAPLES
1 review
“Excellent Quality”
5 of 5 stars Reviewed January 29, 2013

Wish it was a trip for pleasure, but it was business so I did not get a chance to partake in all the amenities. The experience was excellent. All you could ask for and excellent staff. Told my family all about it and hopefully we can rent a family size room and come back for a vacation and enjoy all there is to offer.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Hawthorn Suites by Wyndham

Ask MICHELLE P about Hawthorn Suites of Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Manager at Hawthorn Suites of Naples, responded to this review
January 30, 2013
Thank you for the five star review! I am glad to hear that you were so pleased with your stay with us. I hope that you can bring your family to experience all that we have to offer. We all look forward to hosting your family during your next getaway to Naples.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
FORT LAUDERDALE
2 reviews
3 of 5 stars Reviewed January 25, 2013

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes

Review collected in partnership with Hawthorn Suites by Wyndham

Ask thelowy about Hawthorn Suites of Naples
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Jupiter
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Large clean suites, good pool”
4 of 5 stars Reviewed January 24, 2013 via mobile

Spent three nights here as our base in the vicinity of Naples and we weren't disappointed. Our suite was large and clean with a full kitchen and pool view. Unfortunately there was a large group of children staying who were playing at a local soccer tournament which meant we couldn't use the pool the whole day. Once they left the atmosphere was much calmer and the stay was very relaxing. Good breakfast for carnivores, but there could have been more, healthier options available as well as better coffee. The only complaint we had was that the whirlpool was WAY too hot to use! All the hotel staff were very friendly and the business centre with free printing was extremely useful.

Stayed January 2013, traveled as a couple
Was this review helpful? Yes
Ask Rob S about Hawthorn Suites of Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Manager at Hawthorn Suites of Naples, responded to this review
January 26, 2013
Thank you for your kind review! I am glad that you were able to enjoy your stay during a very busy weekend with sports teams at the hotel. I am also pleased to hear that the entire staff helped make your stay more enjoyable. I will be sure to follow up on the temperature of the hot tub to ensure that it is maintained at a safe temperature. We all hope to see you again very soon!
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Additional Information about Hawthorn Suites of Naples

Also Known As:
Hawthorn Suites Of Naples Hotel
Hawthorn Suites Of Naples Hotel Naples
Hawthorn Suites Naples
Naples Hawthorn Suites
Address: 3557 Pine Ridge Road, Naples, FL 34109
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Naples
#7 Family Hotels in Naples
Price Range: $
Hotel Class:3 star (3*)
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