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The coffee was terrible. You need trays... - Hawthorn Suites of Naples

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Hawthorn Suites of Naples: Traveler Reviews

3.0 of 5
3557 Pine Ridge Road, Naples, FL 34109
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Hawthorn Suites of Naples
15 traveler photos
Ranked #7 of 59 hotels in Naples
4.5 of 5 stars 183 Reviews
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183 reviews from our community

Traveler rating
    107
    53
    16
    4
    3
See reviews for
Families
69
 
Couples
58
 
Solo
10
 
Business
32
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
COLUMBUS
1 review
4 of 5 stars Reviewed January 22, 2013

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Review collected in partnership with Hawthorn Suites by Wyndham

Ask Carol S about Hawthorn Suites of Naples
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Michael R, Manager at Hawthorn Suites of Naples, responded to this review
February 1, 2013
Thank you for your review! I am very sorry to hear that your breakfast experience was not up to Hawthorn Suites standards. I assure you that this is not a typical experience for our guests. I will make sure that your comments are passed along to our management staff and employees so that we can prevent other guests from having a similar experience. However, I am glad that you enjoyed the rest of your stay with us. We all hope to see you the next time you are in Naples.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Miami, Florida
1 review
1 helpful vote 1 helpful vote
“Nice stay”
4 of 5 stars Reviewed January 19, 2013

We stayed at the hawthorn suites hotel for a weekend. All was great. The location was good, easy on and off I 75. Staff was friendly and he,Paul. Pat the cook was great. She opened breakfast early both days to accomodate us. We will be back

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Jeff R about Hawthorn Suites of Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Manager at Hawthorn Suites of Naples, responded to this review
January 22, 2013
Thank you for taking the time to leave us a positive review. I am pleased that you enjoyed your stay with us. I will be sure to express your gratitude to our breakfast attendants. We all look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
WESTON
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 10, 2013

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1

Review collected in partnership with Hawthorn Suites by Wyndham

Ask BEVERLY B about Hawthorn Suites of Naples
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Michael R, Manager at Hawthorn Suites of Naples, responded to this review
January 18, 2013
Thank you for spending a few moments to review us. I am sorry to hear that we did not provide you with a 100% positive experience. I assure you that this is not typical of the Hawthorn Suites. However, I am pleased to hear that you found our staff to be friendly. I hope that you will give us another chance to "wow" you when you next travel to Naples.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
FORT LAUDERDALE
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 9, 2013

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2

Review collected in partnership with Hawthorn Suites by Wyndham

Ask Cheryl H about Hawthorn Suites of Naples
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Michael R, Manager at Hawthorn Suites of Naples, responded to this review
January 10, 2013
Thank you for the 5 star review and your kind words about our staff! I will be sure to let James know what an impact he made on your stay. Hopefully you did well at the BBQ cookoff and we will see you for the next one.
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Dublin, Ireland
Top Contributor
198 reviews 198 reviews
80 hotel reviews
Reviews in 83 cities Reviews in 83 cities
191 helpful votes 191 helpful votes
“Just what we needed”
5 of 5 stars Reviewed January 8, 2013

Our room was clean with fridge, microwave etc, good coffee available, breakfast was included and had a good selection, including fruit and healthy options. Management was helpful with directions to the beach (although the map they hand out has a weird scale!). Very happy with our stay here.

Stayed January 2013, traveled with family
Was this review helpful? Yes 1
Ask senti2comun about Hawthorn Suites of Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michael R, Manager at Hawthorn Suites of Naples, responded to this review
January 10, 2013
Thank you for the 5 star review! I am pleased to hear that you enjoyed every aspect of your suite. I hope that you will stay with us again on your next visit to Naples.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Hawthorn Suites of Naples

Also Known As:
Hawthorn Suites Of Naples Hotel Naples
Hawthorn Suites Of Naples Hotel
Hawthorn Suites Naples
Naples Hawthorn Suites
Address: 3557 Pine Ridge Road, Naples, FL 34109
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Naples
#7 Family Hotels in Naples
Price Range: $
Hotel Class:3 star (3*)
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Hawthorn Suites of Naples
3557 Pine Ridge Road
Naples, FL 34109
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