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“Peoples dog beside us barked at everything. I gave it some...” 3 of 5 stars
Review of Hawthorn Suites of Naples

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Hawthorn Suites of Naples
3.0 of 5 Hotel   |   3557 Pine Ridge Road, Naples, FL 34109   |  
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Ranked #22 of 58 Hotels in Naples
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2 reviews
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“Peoples dog beside us barked at everything. I gave it some...”
3 of 5 stars Reviewed November 28, 2012

Peoples dog beside us barked at everything. I gave it some time and thought it would settle down but it never did so I called the front desk and I was told the problem would be taken care of. It never was taken care of and to make it worse the dog would come clear up to the the door and bark at the bottom wich was an inch and a half off the floor wich made it even more loud. This went on for two days and two nights. I turned on the fan to help dampen the barking. I can't believe the dog owners had no respect for others. I could not imagine doing this myself. Bad smell of dog crap outsde both in front and back of hotel. Made my wife sick to smell. I'm a dog owner and love dogs but I never would do this. Also no place to sit at breakfast. Was a large area to eat but I guess not big enough. Everything else was ok.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Hawthorn Suites by Wyndham

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Michael R, Manager at Hawthorn Suites of Naples, responded to this review, December 7, 2012
Thank you for taking the time to write a review! I would first like to apologize for the noise coming from a pet near your room. We typically try to keep pets in a certain area but this is not always possible. I would also like to apologize for the smell outside of the hotel. I assure you that the smell was not coming from animal feces. We are a green hotel and regularly use organic fertilizer. This fertilizer does have an odor that is unfortunately similar to pet feces. I hope that you will come back to Hawthorn Suites for your next trip to the Naples area.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about Hawthorn Suites of Naples

Address: 3557 Pine Ridge Road, Naples, FL 34109
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Bar / Lounge Free Breakfast Room Service Wheelchair access
Hotel Style:
#13 Business Hotel in Naples
#17 Romantic Hotel in Naples
#23 Family Hotel in Naples
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hawthorn Suites of Naples 3*
Number of rooms: 82
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Also Known As:
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Hawthorn Suites Naples
Naples Hawthorn Suites

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