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“Yes, It's a Beach Vacation at the Golf Resort!” 4 of 5 stars
Review of The Ritz-Carlton Golf Resort, Naples

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The Ritz-Carlton Golf Resort, Naples
5.0 of 5 Hotel   |   2600 Tiburon Drive, Naples, FL 34109   |  
Hotel website
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Hotel amenities
Special Offer
$50 Credit + Breakfast
Ranked #7 of 58 Hotels in Naples
Certificate of Excellence 2014
TheDocsGirl
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
“Yes, It's a Beach Vacation at the Golf Resort!”
4 of 5 stars Reviewed May 23, 2014

We are Lifetime Marriott Platinum Rewards Members, and have stayed at this resort a number of times in the past. We stayed most recently in June of 2013, and had the most wonderful time!

During the summer the Ritz offers a package for breakfast, room, two beach chairs and umbrella for an incredibly great value considering you get to use all the amenities of the Beach Resort just down the street. This resort is so nice because it is a little quieter than the beach resort.

Our room was a large one bedroom suite facing the golf course, plenty of room, well maintained and quiet. We went to the beach everyday, enjoyed the adult pool after that, had pina colodas every evening at 5pm and relaxed like crazy. My husband did golf Tiburon one day and thoroughly enjoyed himself. Vanderbilt beach is a nice walking beach, especially away from the hotels.

Housekeeping was great, the Lobby Bar had good food and everyone was gracious and friendly. We will always come back here!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCGOLFNAPLES, General Manager at The Ritz-Carlton Golf Resort, Naples, responded to this review, June 4, 2014
Dear TheDocsGirl,
Thank you for taking the time to provide a review of your recent stay at The Ritz-Carlton Golf Resort, Naples. We are pleased that you were able to enjoy one of our summer packages! On behalf of our ladies and gentlemen, we look forward to the pleasure of welcoming you back to our resort in the near future.
Best regards, Marcus A. Loevenforst Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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644 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (91)
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Tolland, Connecticut
Top Contributor
97 reviews 97 reviews
46 hotel reviews
Reviews in 49 cities Reviews in 49 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 22, 2014

First stay at Ritz Golf Resort and thoroughly enjoyed our several day stay. Service is as-expected Ritz quality, the pool staff worked hard to make sure we were comfortable and well cared for on the recent hot days. Easy access to the Beach resort with the shuttle service provided for a change of pace if you so desire. We had a great time.

Room Tip: had trouble finding photos of the limited view room on the website so I'm attaching a photo from...
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  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCGOLFNAPLES, General Manager at The Ritz-Carlton Golf Resort, Naples, responded to this review, June 4, 2014
Dear jlfor,
Thank you for taking the time to provide a review of your recent stay at The Ritz-Carlton Golf Resort, Naples. We are pleased that you enjoyed your first stay with us! On behalf of our ladies and gentlemen, we look forward to the pleasure of welcoming you back to our resort in the near future.
Best regards, Marcus A. Loevenforst Hotel Manager
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delafield
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 19, 2014

From the moment you drive up that driveway, you know it's going to be fabulous! We just got back from a 5 day stay at this incredibly amazing resort and I did not want to leave! Everyone and I mean Every one of the employees go completely out of their way to assist you, all with smiles and extreme politeness. The ladies at the front desk always greeted us on our way out and welcomed us back on our way in, each & every time we walked thru the doors. The servers at the pool took such pride in their jobs and were always attentive and friendly. I wish I could remember the gentleman in particular that placed the towel covers on our chairs each day; he did so with a smile and that towel didn't have a crease in it! Thank you!!

We did drive over to the Ritz Beach Resort, found the place to be amazing in every way, incredibly beautiful property, however far too busy and crowded for our liking so we drove back to the Golf Resort as it's way more relaxing :) We did have a great meal at the Sand Bar; fun place to sit along the boardwalk, have a few cocktails overlooking the beach!

Our room was perfect, bed incredibly comfortable, loved the big marble bathroom! Turndown service was great, as one night we came back to our room to find the cutest animal shaped towel (elephant?) on the bed with a lovely note "Hope you had a beautiful night" from Jennis (sp?) Very cute touch and thank you to her!!!! It's service like this that goes above and beyond, which is why the Ritz Carlton stands out among any other hotel chain and why we choose to stay with them.

The grounds of the resort were incredible clean and meticulously maintained. The views of the golf course were amazing. Cannot say enough about this place other than you have to enjoy it for yourself! It was worth every penny and then some, just on the service alone. There's not another place I've stayed where the level of customer service is better than at the Ritz. Thank you to everyone who made our stay as wonderful as it was and we cannot wait to go back!!!!

Room Tip: Ask for room overlooking pool and higher up so you can enjoy the golf course views!
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  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCGOLFNAPLES, General Manager at The Ritz-Carlton Golf Resort, Naples, responded to this review, May 20, 2014
Dear Chris K,
Thank you for taking the time to provide a review of your recent stay at The Ritz-Carlton Golf Resort, Naples. We are so pleased that you enjoyed your stay with us. On behalf of our ladies and gentlemen, we look forward to the pleasure of welcoming you back to our resort in the near future. Best regards, Marcus A. Loevenforst Hotel Manager
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Chadds Ford, Pennsylvania
Senior Contributor
27 reviews 27 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 13, 2014 via mobile

Have always stayed at Sister resort on the beach. This property has a completely different feel, it is very low key and a slower pace then it's Sister.

Especially enjoyed the pool and the staff. The pool has salt water, big plus for me. I am allergic to chlorine and is was so wonderful not to have this issue.

Stayed May 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCGOLFNAPLES, General Manager at The Ritz-Carlton Golf Resort, Naples, responded to this review, May 20, 2014
Dear esp54,
Thank you for taking the time to provide a review of your recent stay at The Ritz-Carlton Golf Resort, Naples. We are so pleased that you enjoyed your stay and your time by our pool! On behalf of our ladies and gentlemen, we look forward to the pleasure of welcoming you back to our resort in the near future.
Best regards, Marcus A. Loevenforst Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
McLean, Virginia
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 13, 2014

This has become the location for 3 consecutive annual Mother-Daughter weekends. We think every year about going someplace else, but we just keep going back to this Ritz. What's not to like?? Great service, beautiful property, incredibly comfy beds, full access to everything at the beach location when we want that, but also the much calmer atmosphere when we don't. The concierge desk is really helpful with restaurant recommendations, and Naples definitely has a long list of good ones. Trust me, we will be back!

Room Tip: love higher floor looking toward golf course......and rooms on the south side have less pool noise.
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  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCGOLFNAPLES, General Manager at The Ritz-Carlton Golf Resort, Naples, responded to this review, May 20, 2014
Dear Chris B,
Thank you for taking the time to provide a review of your recent stay at The Ritz-Carlton Golf Resort, Naples. It was our pleasure to have had you here for your third annual mother-daughter weekend getaway. On behalf of our ladies and gentlemen, we look forward to the pleasure of welcoming you back to our resort in the near future for your next getaway!
Best regards, Marcus A. Loevenforst Hotel Manager
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Fort Lauderdale, Florida
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 11, 2014

My wife and I have stayed at various ritz Carlton's for over a decade now. We normally enjoy a stay at the Naples Golf resort, but this time out stay was not at all what a stay at the ritz should have been. Our first night the shower had so much pressure it would hurt us to shower. Also, there was a sewer smell coming from the toilet. The second night there was a gas smell, like natural gas, in our bathroom. We walked out to the hallway and the smell was also there. We complained about the shower head but they said that's how they all are (we've stayed there before and never had that problem). The gas smell which really worried us, they told us it was the exterminator which had recently sprayed. That didn't seem possible because only a few minutes earlier we had came up to our room and there was no smell, besides it smelled like gas. Our room has the gas smell and my wife has been on the balcony for over 2 ours now. I'm actually on the balcony now too waiting to see if the smell goes away. I'm hoping they do something to make up for our stay because it really has been a bad stay for us.

  • Stayed May 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCGOLFNAPLES, General Manager at The Ritz-Carlton Golf Resort, Naples, responded to this review, May 12, 2014
Dear Valued Guest,
We would like to take this opportunity to thank you for staying with us. We appreciate you taking the time to share your feedback with us, which we certainly take seriously! Comments like this allow us to evaluate our services and facilities in order to strive for the highest standards expected. Your feedback will be shared with all concerned ladies and gentlemen and we will follow up with the same. We hope you accept our sincerest apologies for the challenges you encountered during your stay. If you have any further questions or concerns, please contact the Executive Office at our hotel. The Ladies and Gentlemen of The Ritz-Carlton Golf Resort, Naples are hoping to be able to welcome you back to our property.

Best regards,
Marcus A. Loevenforst
Hotel Manager
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Barbara
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 5, 2014

A weekend visit to this marvelous hotel turned into a week long stay when my husband took ill and was hospitalized..The service and genuine care by each staff member was amazing..I was alone and they became my support network and friends.

From the moment we arrived, the genuine warmth of the staff was apparent.. from the doormen, to the reception desk and everyone else at this beautiful hotel. The grounds are amazing, the golf superb (we don't play, but it didn't matter, enjoying the pool and the hotel itself was more than enough)..

Room service was wonderful..prompt and polite...dinner and breakfast (a generous buffet option available)were delicious with cheerful and efficient servers nearby to satisfy any need.

This wonderful resort in lovely Naples, Florida has it all...and each staff member shows professional pride in their assignments and personal care about each guest. From the housekeeping staff to top management a smile and a greeting is always forthcoming.

I would heartily recommend this resort as a special treat and I look forward to returning soon.

Thank you all for such a fabulous experience.

Room Tip: Rooms overlooking the golf course are lovely, with terraces and beautiful grounds
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RCGOLFNAPLES, General Manager at The Ritz-Carlton Golf Resort, Naples, responded to this review, May 20, 2014
Dear Barbara B,
Thank you for taking the time to provide a review of your recent stay at The Ritz-Carlton Golf Resort, Naples. Despite the challenging circumstances of your visit with us, we are glad that we were able to provide you with a comfortable stay. On behalf of all of our ladies and gentlemen, we look forward to the pleasure of welcoming you back to our resort in the near future.
Best regards, Marcus A. Loevenforst Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton Golf Resort, Naples

Address: 2600 Tiburon Drive, Naples, FL 34109
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Naples
#5 Luxury Hotel in Naples
#8 Family Hotel in Naples
#12 Business Hotel in Naples
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Ritz-Carlton Golf Resort, Naples 5*
Number of rooms: 295
Official Description (provided by the hotel):
Surround yourself with the rolling green vistas of North America's premier golf setting. The Ritz-Carlton Golf Resort, Naples boasts two Greg Norman-designed courses that will satisfy even the most discerning player’s expectations. Challenge yourself on the green, then retreat to unrivaled luxury of Florida’s top-rated golf resort hotel. The Ritz-Carlton Golf Resort, Naples is a AAA Five-Diamond, Mobil Four-Star Mediterranean-style sanctuary that offers 295 well-appointed guest rooms, including 31 club rooms, 40 suites and a Presidential Suite, as well as three exceptional dining establishments, 12 unique, spacious meeting rooms, the Tiburon Golf Course and a large pool area with poolside service. Guests at The Ritz-Carlton Golf Resort, Naples are also encouraged to enjoy access to the services and amenities at the neighboring Ritz-Carlton, Naples beach resort via a complimentary shuttle service between the resorts. Only three miles away, The Ritz-Carlton, Naples beach resort boast dazzling views of the Gulf of Mexico, warm golden sunsets, three miles of pristine beach, seven unique restaurants and a world-class spa. ... more   less 
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Also Known As:
The Ritz-Carlton Golf Resort, Naples Hotel Naples
Ritz Carlton Hotel Naples
Ritz Naples
Ritz-Carlton Naples
Naples Ritz-Carlton

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