We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Florida Sun” 5 of 5 stars
Review of Hilton Naples

Save Saved
You added Hilton Naples to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Naples
4.0 of 5 Hotel   |   5111 Tamiami Trl N, Naples, FL 34103 (Park Shore)   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Bed and Breakfast
Ranked #14 of 58 Hotels in Naples
GreenLeadersPlatinum level
Saline fife
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“Florida Sun”
5 of 5 stars Reviewed October 26, 2012

The Hilton in Naples is a very high quality Hotel placed in a great location, we did have slight problem when a party was being held in the hotel and the sound system was just too loud. A call to Reception and the base was turned down and did end as predicted at 23.00.
The only minor issue would be the shower in the bathroom, the pressure and flow was very poor.

Room Tip: Check what parties are being held over the stay and get a room away from the ballroom
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoveNaples09, Director of Marketing at Hilton Naples, responded to this review, October 29, 2012
Thank you for taking time to give other reader’s a great travel tip. We are fortunate to host many celebrations and take great care in ensuring that our other valued guests are not affected by these events. I apologize that the music disturbed you and am pleased to read that our team wa able to handle the situation to your satisfaction. Please let us know when your travels will bring you back to Naples and we will ensure a cozy room away from our ballroom.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

803 reviews from our community

Traveler rating
    466
    237
    69
    17
    14
See reviews for
196
347
24
135
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
AZ
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 23, 2012

Last week i stayed at the Hilton Naples for a trade show that was at the Ritz. The hotel was nice, clean comfortable rooms, I was upgraded to the executive floor, very friendly staff and had free parking. The executive lounge is a nice touch, but many of them that I stay in provide free drinks, this particular one had an honor bar system that you paid $6.25 a drink. It wasn't a big deal but one of the first times in over 50 stays at Hiltons that I have seen this. They also had a Shula's Steakhouse on the propoerty, unfortunately I wasn't able to eat there. This is a great hotel for the business traveler, not sure I would use it for a beach vacation only because I hate to drive to the beach, but with that being said they do offer a shuttle to the beach, with towels (and a beach chair if I reemember correctly) numerous times a day. I just prefer to stumle out the dorr and right into the sand, just my personal opinion.

Room Tip: Upgrade to the executive floor for drinks and snacks!
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. Petersburg, Florida
Senior Contributor
38 reviews 38 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 22, 2012

Many of my wedding guests stayed here recently. Wonderful service, everyone was always smiling and waiting to help you if you needed anything! Rooms were clean. Everyone has said that they just loved there stay here. Complimentary shuttle to the beach and back too!

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toms River, New Jersey
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 19, 2012

Selected the hotel due to meetings the next day in the area. Easy free parking. Good check in, very welcoming. Front desk staff pointed out many features of the hotel. Good Hilton Honors treatment with upgrade and concierge level. Voucher for breakfast.

The gym was ok, good equipment but not enough room for floor exercises, not heavy enough weights. Towels available and water cooler.

Room pretty good for the price, clean. Overall good value. Would recommend.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windham, New Hampshire, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 15, 2012

I travel for business just about weekly and I had a great experience at the Hilton Naples! Shauna at the front desk recognized that I was not enrolled in the HHonors program and enrolled me immediately. The service was exceptional. I usually frequent Marriott's due to their many locations, but I will definitely consider Hilton's in the future.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 9, 2012

We have stayed at this property multiple times and always have a wonderful time at the Hilton Naples! The location is central, with easy access to the beach, restaurants, shopping and even grocery stores if you need any items. The rooms are clean and well kept, housekeeping staff did a great job with supply of towels and turn down service on sofa bed. Excellent food service and variety in both Shula's (we had breakfast each morning) and at the executive lounge (the server wrapped extra cookies and offered milk for us to bring back to the room for the children!). The management consistently goes above and beyond to create a wonderful experience for our family when we visit Naples!

Room Tip: One bedroom suites offer separate living room area (with sofa bed) which was ideal for travel with c...
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoveNaples09, Director of Marketing at Hilton Naples, responded to this review, October 29, 2012
Your review started my day off with a spring in my step. Our team strives to fulfill the Hilton Brand Promise with our commitment to ensure that every guest feels cared for, valued, and respected every time they visit. Thank you for letting us know that we consistently achieve this promise to you and your family. We appreciate and value you and I will share your review with our entire team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Smyrna, GA
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 5, 2012

Booked a room for one night to celebrate my wife's birthday and the stay was awesome. The staff was cordial, polite and helpful. The Hotel and the room were clean and nice. Great food at Shula's and in the Executive lounge. The location is also handful with everything not farther than 15 min by car. There was Norman Love chocolate waiting for my wife in the room :-) I definitively recommend and will book again when in Naples.

Room Tip: If you are celebrating a special occasion, let them know when booking as they will take good care of...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LoveNaples09, Director of Marketing at Hilton Naples, responded to this review, October 29, 2012
Thank you for choosing the Hilton Naples to celebrate your lovely wife’s birthday. I love that you were able to enjoy a getaway and enjoyed Shula’s, our location and team. We look forward to welcoming you back for many more celebrations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Naples? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Naples
#7 Luxury Hotel in Naples
#12 Family Hotel in Naples
#14 Romantic Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Naples 4*
Number of rooms: 199
Official Description (provided by the hotel):
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Tingo, Priceline, Cheap Tickets, Otel, Travelocity, getaroom.com, TripOnline SA, Odigeo and Hotels.com so you can book your Hilton Naples reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel

Owners: What's your side of the story?

If you own or manage Hilton Naples, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.