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“Hilton Naples is nice but not spectacular” 3 of 5 stars
Review of Hilton Naples

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Hilton Naples
4.0 of 5 Hotel   |   5111 Tamiami Trl N, Naples, FL 34103 (Park Shore)   |  
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Ranked #10 of 58 hotels in Naples
GreenLeadersPlatinum level
new york
Top Contributor
50 reviews 50 reviews
32 hotel reviews
Reviews in 37 cities Reviews in 37 cities
154 helpful votes 154 helpful votes
“Hilton Naples is nice but not spectacular”
3 of 5 stars Reviewed March 17, 2008

Here are the things I liked about the Hilton:
Clean nice pretty modern room
beautiful lobby
nice looking pool area
hot tub


The hilton does not have a food beverage option by the pool area so if you are like me and want a pina colada while you enjoy your vacation, then there is a phone by the pool that dials directly to room service. the problem is that then with all the extra service and delivery charges that pina colada ended up being $15. Also it took about a half an hour to be delivered.

the service of the employees was overall not that great , and did not feel like the people at the front desk were friendly enough.

the hilton is a 15 minute drive from downtown naples (beautiful!) and i would next time prefer to be closer to downtown.

hilton is located close to the beaches.

the breakfast lounge for the HHonors members was so crowded and the options were not that great. stale bagel. i have been to much better club lounges.

here are some restaurants in the area that i really enjoyed:
First Watch
Kellys Fish House dining room

Stayed March 2008
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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CT
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed March 10, 2008

Great room for the price we had a balcony as well shuttle to the beach worked well staff was extremely helpful and accomodating would stay there again

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smithtown, ny
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed February 6, 2008

Transferred from the Hilton Marco Island to Hilton Naples for one night - both hotels were very helpful in arranging this transfer. I can't say enough about how accommodating both Hiltons were and the Hhonors phone service, as I was using my Hhonors points for this stay.

The Hilton Naples lobby is pretty, the pool very nice, the rooms a bit small, but okay for a short stay. We took advantage of the continental breakfast and snacks in the evening offered on the fourth floor - plenty of food available. This was a nice touch.

The location is great - a short walk to the tram to the beach and a beautiful shopping area across the street. I would recommend this hotel for the price and the location - the service was exemplary. Can't go wrong with a Hilton and Naples in the winter months.

  • Liked — location and service
  • Disliked — small rooms
  • Stayed February 2008, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 3, 2008

I loved the Naples Hilton...Magnificent lobby..staff was wonderful...Pool was beautiful and the grounds were lovely. Its a great place to stay if you dont want to pay to be right on the beach. Its close to many restaurants and fast food..target..and salons... The restaurant in the hotel is Shula's steakhouse and it has amazing steaks and drinks.. It was a popular place for the upscale residents of Naples...many Bentlys and Mercedes in the parking lot every night...I would definetly reccomend this hotel to anyone.

  • Liked — The beautifal Decor...really close to awesome shopping
  • Disliked — The rooms were basic
  • Stayed March 2007, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cirencester
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 7, 2007

stayed for 7 nights and it was wonderful.......great rooms and staff....excellent food......4 miles form naples but only .5 mile from an awesome beach.....stunning shopping area across the street, the best i have seen in the US...higly recommened......

  • Liked — clean...friendly.....classy
  • Disliked — nothing
  • Stayed December 2007, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Business service (e.g., internet access)
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atlanta
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 4, 2007

This is a very nice hotel; for business travel I think it's great. The bathrooms are nice - granite countertops, good towels, coffemaker in room. It can be a hike from the elevator to the end of the hall so request a room near the elevator. The pool and hot tub are great looking, never been in, and there's a basketball court, ping pong table, work out room, business center with free internet and printing, free wifi, Shulas restaraunt (be prepared to spend here) and if you're a Gold Hilton member, there's a concierge level with free breakfast. I have stayed here countless time and will continue too, however if you're not a Gold Hilton member, you do have to pay for breakfast downstairs. The staff are always very pleasant and the location is good.

  • Liked — Overall, a very nice place
  • Disliked — no complaints here
  • Stayed October 2007, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greensboro,NC
Top Contributor
177 reviews 177 reviews
176 hotel reviews
Reviews in 96 cities Reviews in 96 cities
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed October 3, 2007

Stopped for the night traveling between Miami and North Port.

The Hotel - What a nice place in a very upscale area. A low rise hotel at 5 stories blends in to the ambiance of the area. The grounds are well manicured and the pool is small but nice. The lobby is classy without being over-the-top. Service was excellent. Hallways, elevators all looked new or just kept in great shape. Exercise room looked efficient.
There is a Shula’s Steak House off the lobby that is very upscale but did not dine here. The Executive Lounge is better than most I have seen at Hilton. Starbucks and drinks readily available.

The rooms – very nice, clean and large. Bed is extremely comfortable. Climate control worked great. Bathroom clean but not flashy. The TV was standard. Refridgerator in room. Room looks new or at least recently renovated.

Parking is free, as was the wireless internet.

The beach is several miles away but if you are looking to stay in an upscale, restaurant rich part of SW Florida, this is a recommended place to stay.

  • Stayed October 2007
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton Naples

Address: 5111 Tamiami Trl N, Naples, FL 34103
Phone Number:
Location: United States > Florida > Southwest Gulf Coast > Naples > Park Shore
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Best Value Hotel in Naples
#6 Luxury Hotel in Naples
#6 Business Hotel in Naples
#8 Family Hotel in Naples
#11 Romantic Hotel in Naples
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Naples 4*
Official Description (provided by the hotel):
Centrally located Naples hotel, close to beautiful beaches, shopping, all major attractions, entertainment destinations,and restaurants. ... more   less 
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Also Known As:
Hilton Naples Hotel Naples
Hilton Hotel Naples
Naples Hilton Hotel

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