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Doubletree Suites by Hilton Naples: Traveler Reviews

3.5 of 5
12200 Tamiami Trail North, Naples, FL 34110 (North Naples)
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Doubletree Suites by Hilton Naples
Ranked #2 of 59 hotels in Naples
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642 reviews from our community

Traveler rating
    462
    137
    33
    5
    5
See reviews for
Families
136
 
Couples
308
 
Solo
32
 
Business
74
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Lehigh Acres, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
“Our 36th Wedding Anniversary”
5 of 5 stars Reviewed November 14, 2012

A few weeks ago we drove for about an hour, from where we live in Lehigh Acres Florida, to this truly lovely hotel. No, neither myself our my wife work for Doubletree. We were greated by Ms Hope Haworth and we explained that our anniversary was coming up in November and were looking for a place for a long weekend. Hope showed us a lovely suite with a balcony, we made a reservation on the spot ! When we finally came to the hotel we were greeted by the staff, including Hope, and noticed a poster wishing us a Happy Anniversary ! When we went to our suite we found a chilled bottle of champagne. The room staff made a heart out of towels. We are both just an average couple, but this made us feel like royalty. I would like to thank all of the staff but cudos to Lorie, our morning waitress in the dining room. As it turns out she lives in Lehigh. Cudos go out to I believe Debbie the evening wiatress in the dining room for providing extra champange glasses so we cold share the bubbly with our friends on Saturday night during our stay. Everyone was great !

We met some other guests the Barker's who were visiting from London England. We spent a long sunday evening getting to know them. We even took them out for "real" pizza, Chicago style. I exchanged names, addresses etc. I think we made some new friends...

As we explained to Hope, we have never stayed at a Doubletree evn though we are Hilton members. I think we have a new hotel chain.

Finally, anyone reading this review who has the opportunity to be staying in the Naples Florida area should consider this terriffic hotel. It is clean, safe, and in a nice location near many of the sites in Naples.

If your looking for a Great steak place during your stay, it is a short walk next store to the Pewter Mug.

The Sullivan's

Mike & Christine

Room Tip: If it is a special occasion, don't worry about price. If you can get a room with balcony go for...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask eagleye01 about Doubletree Suites by Hilton Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeRevMngr, Manager at Doubletree Suites by Hilton Naples, responded to this review
December 7, 2012
We are so pleased that you enjoyed your stay at the Doubletree Naples. Thank you for choosing our hotel for such a wonderful celebration and for your high recommendations. It was lovely to read your kind words about Hope and the rest of our incredible team and to hear that you made friends during your visit. We'd love to see you back here year after year for your anniversary!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oldsmar, Florida, United States
1 review
5 helpful votes 5 helpful votes
“Great Stay”
5 of 5 stars Reviewed November 14, 2012

Only stayed one night but it was well worth it. The front desk staff was warm and friendly and went out of their way to get us dinner reservations that night at a local restaurant. The room was clean and well appointed with very comfortable beds and large screen t.v.'s on the walls in the bedroom and living room. The warm and tasty hot chocolate chip cookie hit the spot after a long car ride. The next morning we ate breakfast in the hotel. The food was fresh and delicous with plenty of variety on the breakfast bar. The staff was very friendly and attentive.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask Joe A about Doubletree Suites by Hilton Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeRevMngr, Manager at Doubletree Suites by Hilton Naples, responded to this review
December 5, 2012
Thanks very much for choosing the Doubletree Naples. We are delighted that you enjoyed your stay enough to share on Trip Advisor. Come back again soon for more warm cookies and stay longer!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southampton, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
“This is NUMBER ONE for a reason.....”
5 of 5 stars Reviewed November 7, 2012

ITS GOOD. Stayed four nights at the end October. Arrived a little early and advised room was not ready but that was not a problem and we were offered use of the pool, lounge area etc. the receptionist (how I wish I could remember people names - flowers!) was very helpful and gave us all the information on the hotel. The room was the best, a mini apartment, all you could want, spotless clean, two TV's and a note from the cleaner every day about the weather and wished us a happy aniversery. Even the maintenance man check we was OK every time we past him..."anything you need just ask" he would say. The pool area is clean and well maintained (a little noise from the road traffic). This is tight run ship lead by the Manager who is visible and not stuck in the office barking orders. The Doubletree Naples is the crown jewels of the Hilton Group.

Room Tip: Try and get a pool view......but all rooms are good.
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask madfrank about Doubletree Suites by Hilton Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeGM, General Manager at Doubletree Suites by Hilton Naples, responded to this review
November 27, 2012
Thank you so much for your fantastic review! We are delighted to hear that you enjoyed your stay and we were able to make a special occasion even more memorable! We never get tired of hearing how friendly and helpful our team is! Thanks again and we hope to welcome you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Quiet and Comfortable”
5 of 5 stars Reviewed November 6, 2012

The staff was friendly and efficient. Everything was well maintained and in good working order. The rooms were the size of a small apartment. I would definitely stay there again. The bed was probably the most comfortable hotel bed I have ever slept in. The pool was clean but it was really cold out so we did not swim.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask SonjaOcala about Doubletree Suites by Hilton Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DoubletreeRevMngr, Manager at Doubletree Suites by Hilton Naples, responded to this review
November 14, 2012
We are so appreciative of such a lovely review and are delighted that you enjoyed the hotel, particularly our comfy Sweet Dreams beds. Our apologies, however, that the pool was too cold. The concern has been shared with our engineering team to ensure it's at a nice warm temp. We'd love the opportunity to welcome you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
16 helpful votes 16 helpful votes
“Great hotel with nice pool and hot tub.”
5 of 5 stars Reviewed November 5, 2012

Guest services manager here is very attentive and plesant. They make you feel as though you are at home when you stay here. Great hot tub in the back by a good-sized pool. Nice breakfast buffet. Some of the rooms are getting new furniture which will make the rooms nicer. Always love the welcome cookie(s) when you stay at a DoubleTree.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
Ask Sunblader about Doubletree Suites by Hilton Naples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Doubletree Suites by Hilton Naples

Also Known As:
Doubletree Suites By Hilton Naples Hotel Naples
Doubletree Suites By Hilton Naples Hotel
Doubletree Hotel Naples
Doubletree Naples
Address: 12200 Tamiami Trail North, Naples, FL 34110
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples > North Naples
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Naples
#2 Onsen Hotels in Naples
#4 Family Hotels in Naples
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Located on the Cocohatchee River and Nature Preserve, just two miles from the white sandy beaches of the Gulf of Mexico, the award-winning Doubletree Suites by Hilton Naples offers 101 one-bedroom suites, two restaurants, riverside heated pool, 24-hour business center, 24-hour fitness center, complimentary high-speed wireless Internet Access and 2,300 square feet of flexible meeting space. ... more   less 
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