We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not Informative” 3 of 5 stars
Review of Segway Tours of Naples

Segway Tours of Naples
1010 6th Avenue South, Naples, FL 34102
239-262-3006
Website
Improve this listing
Ranked #14 of 98 Tours & Activities in Naples
Certificate of Excellence 2014
More attraction details
Attraction details
Owner description: Segway Tours of Naples - Guided tours of historic downtown Naples. Zip through the streets of downtown Naples while your tour guide narrates about the history of the area using wireless headsets for safe, fun and informative tours. See local landmarks such as the Naples Pier, Palm Cottage, City Dock, Crayton Cove, Fifth Avenue South, and other points of interest. Three tours daily, 9am, 12pm, and 2:30pm. Call 239-262-3006 for reservations.
Toledo, Ohio
Top Contributor
84 reviews 84 reviews
52 attraction reviews
Reviews in 43 cities Reviews in 43 cities
35 helpful votes 35 helpful votes
“Not Informative”
3 of 5 stars Reviewed March 30, 2014

This is the third Segway tour been on, San Antoinio, Savannah and here. This tour was not very informative about the Naples history or anything else. The guide cut the tour short because he thought it was going to rain, which it didn't right away, there was no refund offered for the short version of the tour. Nice setup with the intercom ear sets but need to give out information if going to use them.

Visited March 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RsmithTrolley, General Manager at Segway Tours of Naples, responded to this review, April 1, 2014
Thank you for letting us know the tour was cut short due to rain, we will speak to the Guide and make sure it is handled better in the future. We're disappointed that you didn't enjoy the tour like the 99% of our riders have, we are glad you enjoyed the narration with the ear piece receiver we furnish.
Sincerely,
Randy Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

166 reviews from our community

Visitor rating
    140
    15
    4
    3
    4
Date | Rating
  • Dutch first
  • English first
  • Spanish first
  • Any
English first
Concord, MA
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Be Careful”
3 of 5 stars Reviewed March 18, 2014

The day we went for the tour the instructional video was not working. We got a lesson and were off in no time. The problem was not everyone was comfortable and/or skilled yet. And we did not learn how to get off! The guy in front of of me stopped suddenly when going up a hill (he leaned back which slows you way down) and some of us ended up in a four-segway pile-up. I left the tour early with a badly bruised sprained ankle. The guide took good care of me, but I'm still shaken up by the experience.

Visited March 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RsmithTrolley, General Manager at Segway Tours of Naples, responded to this review, April 1, 2014
Thank you for letting me know what happened. The tour Guide used that day did not properly instruct you the way they are all trained and we have addressed with him so it never happens again. Our Guides 99% of the time do a fantastic tour as evidenced by all of the 5 Star Reviews, we apologize that you did not receive that level. We will make sure we always deliver the 5 Star Review tour.
Randy Smith
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alexandria, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Segway”
5 of 5 stars Reviewed February 24, 2014

I LOVED the Segway Tour in Naples. Of course the weather is beautiful in Naples in February and that added to the positive vibe of the trip. Shawn, our guide, was very knowledgable and gave us a great review of all the places we visited. He assured us from the beginning that it was easy to acclimate to riding the Segway and he was right. I thoroughly enjoyed the trip!

Visited February 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
1 review
1 helpful vote 1 helpful vote
“Relaxing and iniformative experience!”
5 of 5 stars Reviewed February 13, 2014

I have lived in Naples for 37 years and have just gotten to take my first Segway tour with 3 friends. Shawn, our tour guide, was most proficient in getting all four of trained in a matter of 15 minutes. Off we were touring Naples. What a different perspective we got from being on the Segway. Shawn was knowledgeable, pleasant, and showed an enthusiasm in his presentation knowing full-well that he has given this tour many times. The tour included a short stop at the Naples Pier which was delightful as well. Then off we were again heading for Fifth Avenue South. That was interesting . We were "so experienced" with negotiating the Segway that we were able to zip in and out of the people walking along the sidewalks. Shawn was very observant of the rules of safety and courtesy while negotiating through the streets.
Bottom line, one of my friends and I booked a second tour with Shawn three months later and we enjoyed it even more. Shawn did not have to go through all the talking-points of the tour since we had done that before. He was able to take us to new spots and since we were now considered "experienced" riders, we were able to cover more ground.
Kudos to Shawn and the folks at Segway Tours of Naples for running such a great show!

Visited October 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
62 reviews 62 reviews
29 attraction reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
“SO much FUN!”
5 of 5 stars Reviewed February 1, 2014 via mobile

My husband and I took this tour this morning! Sean was good at teaching us how to use the segways and we caught on easily. It was a BLAST! It was fun getting around and it was a delight to get the narration as we went along, little tidbits of info about where yo eat or come back and look at more

Visited February 2014
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Segway Tours of Naples also viewed

Naples, Southwest Gulf Coast
Naples, Southwest Gulf Coast
 
Naples, Southwest Gulf Coast
Naples, Southwest Gulf Coast
 

Been to Segway Tours of Naples? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

If you own or manage Segway Tours of Naples, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.