Came out for a special meal with my parents and brothers. When my steak arrived it was cold and my parents meal was cold too. My younger brothers ate their meal and we were still waiting for our food. Eventually it came out again heated up and completely ruined. The evening was ruined for the whole family. If the Manager had dealt with the issue when we first had the problem then the evening could have been saved. He got involved too late and frankly the waiter was sloppy and just didn't seem to give a damn. Bad experience.
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