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“First Rate Meal, Attentive Service” 4 of 5 stars
Review of The Turtle Club - Naples

The Turtle Club - Naples
Naples, FL (North Naples)
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Ranked #45 of 800 Restaurants in Naples
Price range: $50 - $60
Cuisines: Bistro
More restaurant details
Restaurant details
Good for: Romance, Special occasions, Entertaining clients
Dining options: Breakfast/Brunch, Lunch, Dinner, Reservations, Delivery, Late Night
Dining style: Casual Dining
Neighborhood: North Naples
Cross street: Gulfshore Drive North
Transit: Naples Trolley
Cleveland Ohio
Top Contributor
134 reviews 134 reviews
81 restaurant reviews
Reviews in 80 cities Reviews in 80 cities
78 helpful votes 78 helpful votes
“First Rate Meal, Attentive Service”
4 of 5 stars Reviewed April 3, 2013

It is expensive and typical of busy restaurants very noisy inside, however the product is excellent and worth a visit. We had the cobia, mahi and steak with a warm up of pear salad. Each dish was well prepared. You obviously need a reservation to get a table unles you luck out or want to sit at the bar. Service was excellent and not pushy or rushed. Enjoy

  • Visited March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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689 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Any
English first
Lake Bluff, Illinois
Top Contributor
89 reviews 89 reviews
58 restaurant reviews
Reviews in 37 cities Reviews in 37 cities
50 helpful votes 50 helpful votes
“Neat location to watch the sunset and have drinks”
4 of 5 stars Reviewed March 30, 2013

The Turtle Club's food is okay. The bar is tight and cramped but the bartenders are skilled and professional. The tables outside are the best bet and if you arrive early there is a seating area - ampitheatre-like that to watch the sun set. I would never give the place five stars and I waffled on four because it's too rushed for a restaurant that aspires to be upper crust.

  • Visited March 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 3 of 5 stars Food
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New York City, New York
Top Contributor
87 reviews 87 reviews
61 restaurant reviews
Reviews in 29 cities Reviews in 29 cities
68 helpful votes 68 helpful votes
“Great food, packed room every night”
5 of 5 stars Reviewed March 23, 2013

The turtle club has a great trick. They don't take reservations after about 8:30 PM so the room gets absolutely packed every single night. But that's fine, who needs to eat late in Florida? And the management is extremely polite and accommodating. Great food, reasonable wine list. Sit outside on the beach if you can.

    • 4 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 5 of 5 stars Food
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Annapolis
Senior Contributor
29 reviews 29 reviews
19 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
33 helpful votes 33 helpful votes
“Great dining experience”
5 of 5 stars Reviewed March 22, 2013 via mobile

I was at the restaurant the night after the incident with the drunks and the staff was still buzzing about it. but the restaurant was back to normal. While I sympathize with the previous reviewer and think the staff should have intervened, I wouldn't let this incident stop you from going. I doubt it will happen to you. The atmosphere here is vibrant with people having fun, dressed well, and ready for a culinary experience. I loved the cobia and my wife loved the snapper. The wine list is decent, but not creative enough for me. Whether you are seated inside or out, you'll have a view of the sunset. We hit 14 restaurants during our stay and this was one of the top three.

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Naples, Florida
Reviewer
4 reviews 4 reviews
4 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
23 helpful votes 23 helpful votes
“Drunk Patrons Ruin It All”
1 of 5 stars Reviewed March 19, 2013

Our family visited the turtle club on March 19, 2013 for a 7pm reservation. The food was phenomenal and we had an attentive waitress who was pleasant and helpful. I really like the renovations they've completed to the establishment over the past year.

All this good was overshadowed by a problem that we and other patrons had with another table of guests that the restaurant staff failed to handle correctly. This table had 3 ladies and 2 men at it who consumed a large amount of alcohol prior to, during, and after their dinner and were obviously inebriated early on in the course of their stay at the restaurant. Henceforth we shall refer to them as the "drunk guests." Two from our table rose to have our picture taken in front of the sunset (about 100' feet from the drunk guests) and a drunk man from the table started screaming across the restaurant for us to sit down because we were blocking his view disturbing several other guests in the process. Apparently the sunset was an exclusive performance put on for his enjoyment only. We proceeded with our picture as originally planned and the drunk man rose from his table and began threatening us, telling us to sit down. He then encouraged us to hit him, which we of course did not, and then declared that he was going to stare at us all evening. A bus boy did not think this was a good idea and came over at that time asking the drunk man to sit down. We moved on with our dinner and observed the gentleman engaging in the same behavior, getting up, getting in people's faces, and yelling across dozens for other guests to sit down and stop their photos because they were blocking his view. His next victims were two elderly ladies who were distraught by the experience and came over to us later that evening to say "he was crazy" and to commiserate over their terrible experience. While these elderly ladies were berated by the drunk patron, the restaurant staff did nothing. And again we observed the same behavior from the drunk patron with a young couple and again the restaurant staff did nothing. After sunset the staff continued to serve alcohol to this table and the even drunker guests continued to become louder and more obnoxious disturbing many patrons. The staff did nothing and in fact were responsible for a great deal of his escalation by continuing to serve alcohol to obviously severely intoxicated guests.

I certainly don't expect everyone at a restaurant to behave like they are in church but this behavior was outrageous and the staff's failure to intervene was unacceptable. Think twice about the Turtle Club. You never know who you'll be sitting next to.

  • Visited March 2013
    • 4 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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