My family was in town for my grandmother's funeral and the staff at this hotel were able to give us a place where we were comfortable and stress free. They were able to accommodate a big family at the last minute. The staff at the front desk, housekeeping, and in the dining area knew our situation and made sure they did everything to make our stay easier. They let us stay in their outside area after hours because they knew a lot of us havn't seen each other in a while. They also let our family eat breakfast in the conference room (because there was so many of us). Speaking of which their free breakfast was amazing every morning including eggs, bacon,biscuits with sausage gravy, fruits, waffles, etc. We stayed in a 2 bedroom suite with a kitchen and two bathrooms. It was so clean and comfortable. I never felt the need to write a review until now. I want to thank the staff for making a undesirable trip so much better for us. ~The Mohammed Family

If you are looking for a Residence Inn between Miami & Ft. Lauderdale, this is a good location and property. The Staff was very friendly and helpful. The room in which I was situated was pleasant and well maintained. The breakfast area was well kept and clean. The location is positive if you are trying equal distance yourself between Miami and Ft. Lauderdale attractions. Dolphins Stadium about 8 miles, Miami seaquarium about 15 miles. Miami airport about 12 miles.

I read the other reviews in Tripadvisor and was cautious. But, my stay of 4 days and nights was very nice and comfortable.

This hotel was very nice & clean, the staff was great.

Management needs training in customer service 101. We were over billed and they would rectify the issue even though we were told it would be taken care. When calling to discuss manager was extremely rude and said we were not going to receive the refund owed.
During our stay we had to come down to the lobby to retrieve towels ourselves because there was no one available to deliver.
The worst hotel customer service ever!!