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“Most amazing hotel experience I've ever had.” 5 of 5 stars
Review of Residence Inn Fort Lauderdale SW / Miramar

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Residence Inn Fort Lauderdale SW / Miramar
3.0 of 5 Hotel   |   14700 Hotel Rd, Miramar, FL 33027   |  
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Ranked #4 of 6 hotels in Miramar
1 review
1 helpful vote 1 helpful vote
“Most amazing hotel experience I've ever had.”
5 of 5 stars Reviewed September 17, 2012 via mobile

My family was in town for my grandmother's funeral and the staff at this hotel were able to give us a place where we were comfortable and stress free. They were able to accommodate a big family at the last minute. The staff at the front desk, housekeeping, and in the dining area knew our situation and made sure they did everything to make our stay easier. They let us stay in their outside area after hours because they knew a lot of us havn't seen each other in a while. They also let our family eat breakfast in the conference room (because there was so many of us). Speaking of which their free breakfast was amazing every morning including eggs, bacon,biscuits with sausage gravy, fruits, waffles, etc. We stayed in a 2 bedroom suite with a kitchen and two bathrooms. It was so clean and comfortable. I never felt the need to write a review until now. I want to thank the staff for making a undesirable trip so much better for us. ~The Mohammed Family

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestsnumberonefan, Director of Sales at Residence Inn Fort Lauderdale SW / Miramar, responded to this review, January 29, 2013
Thank you very much for your review. We appreciate your feedback and thank you for choosing our hotel for your family during the unexepected time of distress. We are very happy to hear that our front desk staff was committed in providing a great customer experience as was the rest of our hotel staff. Our goal is to make sure that your family is comfortable and well cared for and that you experience the best stay ever under the circumstances while at our hotel and while visiting Miramar FL. Our deepest condolences to you and family. Please feel free to contact me directly when in need of future accommodations in the area.
Cristina.andujar@whitelodging.com
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93 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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Indiana
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed August 28, 2012

If you are looking for a Residence Inn between Miami & Ft. Lauderdale, this is a good location and property. The Staff was very friendly and helpful. The room in which I was situated was pleasant and well maintained. The breakfast area was well kept and clean. The location is positive if you are trying equal distance yourself between Miami and Ft. Lauderdale attractions. Dolphins Stadium about 8 miles, Miami seaquarium about 15 miles. Miami airport about 12 miles.

I read the other reviews in Tripadvisor and was cautious. But, my stay of 4 days and nights was very nice and comfortable.

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestsnumberonefan, Director of Sales at Residence Inn Fort Lauderdale SW / Miramar, responded to this review, January 29, 2013
Thank you very much for your review. We appreciate your feedback and would love the opportunity to host you at our hotel again. We are very happy to hear that our staff was committed in providing a great customer experience. Our goal is to make sure that you experience the best stay ever while at our hotel in Miramar FL. Please feel free to contact me directly when in need of future accommodations in the area.
Cristina.andujar@whitelodging.com
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Maplewood, New Jersey
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 12, 2012

This hotel was very nice & clean, the staff was great.

Room Tip: Views are not that great the hotel is tucked away just off the high way so its very quiet.
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  • Stayed May 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestsnumberonefan, Director of Sales at Residence Inn Fort Lauderdale SW / Miramar, responded to this review, January 29, 2013
Thank you very much for your review. We appreciate your feedback and would love the opportunity to host you at our hotel again. We are very happy to hear that our staff was committed in providing a great customer experience. We do have some beautiful courtyard views overlooking our clear blue heated swimming pool for your visual delight. We want your stay to be the best stay ever while visiting Miramar FL. Please feel free to contact me directly when in need of future accommodations in the area.
Cristina.andujar@whitelodging.com
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Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed June 6, 2012

Management needs training in customer service 101. We were over billed and they would rectify the issue even though we were told it would be taken care. When calling to discuss manager was extremely rude and said we were not going to receive the refund owed.
During our stay we had to come down to the lobby to retrieve towels ourselves because there was no one available to deliver.
The worst hotel customer service ever!!

Stayed May 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
guestsnumberonefan, Manager at Residence Inn Fort Lauderdale SW / Miramar, responded to this review, June 20, 2012
Thank you for your feedback. I'm very sorry to hear that your stay was less than perfect at our hotel. Please feel free to email me directly at cristina.andujar@whitelodging.com if you are staying in the area again or experience any challenges while staying at our Residence Inn by Marriott in the future. We want our guests to have the best stay ever!
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Pennsylvania
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 3, 2012 via mobile

For a long stay property the rooms are very well setup. It does have a very inadequate TV setup. Dish setup and it looses signal whenever it rains -this is in Florida where it rains often.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weeki Wachee, Florida
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 2, 2012

We have always enjoyed the home-like atmosphere of all the Marriott Residence Inns and this one also holds true.
Though there are differences among them, the people here seem very friendly and eager to please.
This is the only one we have stayed at that only serves dinner <included with your room rate> twice a week, and also one extra night every other week... which was strange, but the place was comfortable and we stayed anyway. Having been here for a couple months, we like the area here so much better than all the other areas around Miami, as this is much more layed back, yet has many places to eat within a few miles, and many really neat shopping places too. The crime rate here is much lower than in many towns north along the coast. There is a Hard Rock Casino just under 5 miles from here.. fun to see and play at, but very high priced, which really surprised us. Most of the employees here speak Cuban or Spanish.. but they are trained to understand your requests quite well, and are all so very nice. It's always hard leaving these places as I do tend to shed a tear when having to say goodbye, as we move on to the next state. This place will also be hard to leave.

Room Tip: We try to get a 2 bedroom as the entire room is larger.. and if we have a guest, they can sleep in t...
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  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
miami
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 30, 2012 via mobile

I stayed here for a business meeting Nice room but trouble getting wifi. Walls were a little thin. I heard a phone conversation from the room next to me. The kitchen and living space was small & not too comfy. Several free tv channels like golf that are not elsewhere. Unless the wifi improves not sure I'll be back.

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Fort Lauderdale SW / Miramar

Address: 14700 Hotel Rd, Miramar, FL 33027
Phone Number:
Location: United States > Florida > Miramar
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Miramar
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Fort Lauderdale SW / Miramar 3*
Official Description (provided by the hotel):
The Residence Inn Fort Lauderdale Miramar is conveniently located between Ft. Lauderdale and Miami, and just minutes from sandy beaches, shopping at Sawgrass Mills, restaurants, and the sporting venues for the Heat, the Marlins, the Dolphins, and the Panthers. Guest rooms feature full kitchens, spacious work areas, complimentary high-speed Internet Access, and luxurious bedding. The property also offers complimentary hot breakfast and evening reception, a heated outdoor pool, fitness room, and is even pet-friendly. ... more   less 
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Also Known As:
Residence Inn Fort Lauderdale Sw/Miramar Hotel Miramar
Residence Inn Miramar
Miramar Residence Inn

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