After bidding for a Miramar room on Priceline and getting this Courtyard, I got nervous based on recent reviews and tried to cancel, which of course is impossible. So I hoped for the best – and as it turned out, my 3-day stay was great with no problems at all.

We arrived after midnight. I called at 11:30 pm to let them know we'd arrive by 12:30 am. This is important … When we got there they said we had the last room, and there were no rooms anywhere from Miami to West Palm Beach. Possibly a slight exaggeration, but we later heard there were 31 conventions in S. Fla. that weekend. This can happen – especially in the winter. They could have resold our room for 3 times what we paid for it – they turned someone away while we were standing there checking in. So be proactive and call in advance to reconfirm.

Once we were checked in, we really did not encounter any of the problems described by recent reviewers. The rooms seem newly renovated. We had no problems with housekeeping or the cleanliness of the room. We had a balcony door that opened which was nice. We had no problems with management or staff. Breakfast was not included – it may be at a regular, higher room rate. They have a nice coffee shop in the lobby, which seems to be the new design for Courtyards. We had no problems with the free wifi. Didn't use the pool, which is kind of small but probably good for kids. Didn't use the fitness room, which also looked good. The location is fairly upscale/suburban and safe, with new development all around. There's a Publix supermarket and Walgreens in nearby shopping centers.

When we left, we spent a night in a recently renovated 2-star hotel in another city and had some things we didn’t have here: twice as many accessible electrical outlets, extra towels, better placement of lighting and mirrors for putting on makeup, free breakfast, and a safe. So although the Courtyard was good and did a fine job of delivering what was promised, I can't give it a 5, just a solid 4. I would recommend it and I would stay there again if I had to be this area again.

My family and I checked into this hotel on Friday, February 2nd for an overnight stay to attend the Miami Beach Antiques Show the following morning. We reserved three rooms. The first room had leftover takeout containers in the refrigerator. The second room had dirty coffee cups and an ashtray with used cigarettes on the balcony. The third room had a remote control left in the middle of the bedsheets (which naturally raises the question of whether the sheets were actually even changed between guests) and a giant black hair on the pillow. While the staff did apologize for the issues (and came up to the room to re-change the sheets), the fact that all three of our rooms had housekeeping issues lends some doubt as to the overall cleanliness of the rooms. We were all very grateful to check out of the hotel the following morning and will likely not be returning to this location.

My family's experience at this Marriott was appalling. We were treated sub-human for the entirety of our stay by the staff. It was truly one of the worst hotel experiences that I have ever had. We had never been to Miami, and asked for help with cabs and transportation, which they just handed us the number to the cab company and didn't offer to help us out since we were unfamiliar with the area. This resulted in the cab drivers getting lost and had us waiting in the lobby for over an hour one night for a cab that never showed. We ended up walking across the street to the Hilton Garden Inn and eating at their restaurant instead of the one in the lobby here. Additionally, the Garden Inn employees offered to give us a shuttle to the shopping mall down the street because we had had such a terrible experience at the Courtyard!! To top everything off our reservation was screwed up and we were checked out prematurely.

Room is nice, but overall is not clean, noisy with drilling going on in the building , staff is about polite, one was rude . Restaurant is appalling . Outside area is not light up , so trying to escape the drilling noise in the bar, went with my drink outside by the pool... In the dark ... I would not recommend .