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“PRESTON the manager Rude/Disrespectful, Tiny/Filthy room.” 1 of 5 stars
Review of Surfside Resort

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Surfside Resort
3.5 of 5 Condominium   |   1096 Scenic Gulf Drive, Miramar, FL 32550   |  
Hotel amenities
1 review
7 helpful votes 7 helpful votes
“PRESTON the manager Rude/Disrespectful, Tiny/Filthy room.”
1 of 5 stars Reviewed August 12, 2012 via mobile

Preston the manager verbally abused me. Parking lot flooded due to inadequate drainage. Told to park in owners garage by Preston and then ticketed for it. Blood on bathroom floor and shower curtain. Food in the bed. Food and trash on patio with birds and ants devouring it. Hard beds. Flat pillows. Pullout so old and thin it could not be slept on. Lights out in bedroom, bathroom, patio. Patio door to room doesn't open. No t.v. remotes. Coin laundry across the hall with no change machine. Walls so thin I could hear the person next to us every time they turned on water or flushed toilet. Nats in room. Completely disgusted and will never return!

  • Stayed August 2012
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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54 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 11, 2012

Only thing good about this resort was the beach, perfect this week. The condo was clean but very outdated, one of the baths stops up, and so does the sink. The open glass door is broken, so we couldn't open it. Front desk service act clueless, seemed as if they didn't care at all. The resort does have wifi, but its possibly the worst wifi..EVER. the restaurant downstairs either needs new management or be replaced, disgusting food. Resort comes with tennis/basketball/volleyball courts and pool/hot tubs and a gym to workout, but all close at 10. Don't plan on enjoying a night with friends/family on the top pool decks overlooking the beach because rude security will kick you and everyone out. Also they lock beach access. Worst resort, regret purchase.

Room Tip: another resort
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  • Stayed August 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 25, 2012

We arrived and found everything clean and organized. Checked out our rooms and theu were clean and had a fantastic view of the beach from our 9th story balcony. Overall a great experience!

  • Stayed October 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis
Senior Contributor
42 reviews 42 reviews
37 hotel reviews
Reviews in 32 cities Reviews in 32 cities
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed June 19, 2012

My family and I stayed at this resort June 15th, 2012 until Monday, June 18th, 2012. This condo was just FANTASTIC! We had a 3 bedroom condo that consisted of 2 rooms. There were several small problems with the condo, but management took care of that right away. The condo was very clean and nicely furnished. If ever in this area again, I will stay at this condo.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Flower Mound, TX
Top Contributor
67 reviews 67 reviews
26 hotel reviews
Reviews in 30 cities Reviews in 30 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 13, 2012 via mobile

Owners were excellent to work with and the rooms were nicely decorated and have a great view. Check in day was a little hectic but if you have been to a condo on check in day you know what to expect. The restaurant downstairs either needs new management or should be replaced. Nice walkway over to the beach and pool was not bad however they let children swim in the hot tub. That can be the parents fault as much as management but is a dangerous practice.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakeland, Tennessee
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 31, 2012

Room 507 -- Would DEFINITELY stay here again!! We booked through Resort Quest and our umbrella and chairs were covered during our stay and 2 dvds at a time were free too to check out from their office.. Fabulous place and really nice! Balcony table and 4 chairs is different than what is shown in video, they are taller FYI. BUT, pull out the wicker chair and ottoman from master room for early morning reading. Order your food at walkover pub/bar and they deliver it from hotel to there so you don't have to walk but two sets of stairs for any food/drinks you want. Both rooms connect to balcony. Very comfortable, great furniture and wonderful experience. Will definitely return! Thanks so much!

Room Tip: We had a side view and it was plenty for what I wanted to see of the beach early morning when readin...
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  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dalton, Georgia
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed May 28, 2012

We just stayed in Room 802A, a VRBO condo. It is an oceanfront room with a king bed, microwave, small refrigerator, tv, and all the necessities for two people. The balcony faces the beach and is a great place to relax. Surfside has a restaurant on site and a pool bar that serves sandwiches,etc. The pool area has 2 hot tubs, a kiddie pool, as well as a large swimming pool. Beach access is private and is gated, one must have a room key to enter. The owner, Mary Tim, provides 2 beach chairs and an umbrella with the room rental. The location is fabulous with easy access to restaurants, shopping, activities and entertainment. Surfside is a little dated but it easily met every need we had. I plan on returning as soon as possible.

Room Tip: Site link: http://www.vrbo.com/185132
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surfside Resort

Address: 1096 Scenic Gulf Drive, Miramar, FL 32550
Location: United States > Florida > Miramar
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Specialty lodging in Miramar
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Surfside Resort 3.5*
Reservation Options:
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Also Known As:
Surfside Hotel Miramar
Surfside Resort Condo Destin Fl
Surfside Resort Destin Florida

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