The Regency Inn and Suites is the most conveniently located hospitality spot in all of Milton, Florida. Overall the stay was okay and I would stay again. Everything in town is within walking distance or a very short drive of the hotel. The guest services staff is friendly; and, although small, the pool is very clean. The television channel selection is awesone! The air conditioner worked like a fridge and kept the room extremely comfortable. Coffee pots were provided with complementary fixings. The beds were comfortable queens but the pillows were a bit on the flat side. The stay was enjoyable but there were a few problems: the bathroom shower curtain had mildew; one roach was found; and one housekeeper was abrupt and somewhat unfriendly. We did keep in mind that this was Florida in the middle of July when mildew is all but a certainty and pest are trying to move inside to get out of the heat. The problems we encountered due to these conditions are easily remedied by changing the shower curtains after each stay, as well as treating each room for pests more often during the hotter months when they are most likely to come in out of the heat. The poor-mannered housekeeping staff member is a tougher cookie to crumble; more customer service training would be called for along with closer monitoring when in contact with guests. A little physical nasty may be overlooked but staff members with nasty attitudes are much harder to get past.
Location: United States > Florida > Florida Panhandle > Milton
Restaurant Swimming Pool
Ranked #4 of 6 Hotels in Milton
Number of rooms: 54