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“New Name, Nice Staff” 2 of 5 stars
Review of Regency Inn & Suites

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Regency Inn & Suites
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6560 Caroline Street (Hwy 90), Milton, FL 32570   |  
Hotel amenities
Ranked #4 of 6 Hotels in Milton
2 reviews
Reviews in 2 cities Reviews in 2 cities
“New Name, Nice Staff”
2 of 5 stars Reviewed August 14, 2008

The Regency Inn and Suites is the most conveniently located hospitality spot in all of Milton, Florida. Overall the stay was okay and I would stay again. Everything in town is within walking distance or a very short drive of the hotel. The guest services staff is friendly; and, although small, the pool is very clean. The television channel selection is awesone! The air conditioner worked like a fridge and kept the room extremely comfortable. Coffee pots were provided with complementary fixings. The beds were comfortable queens but the pillows were a bit on the flat side. The stay was enjoyable but there were a few problems: the bathroom shower curtain had mildew; one roach was found; and one housekeeper was abrupt and somewhat unfriendly. We did keep in mind that this was Florida in the middle of July when mildew is all but a certainty and pest are trying to move inside to get out of the heat. The problems we encountered due to these conditions are easily remedied by changing the shower curtains after each stay, as well as treating each room for pests more often during the hotter months when they are most likely to come in out of the heat. The poor-mannered housekeeping staff member is a tougher cookie to crumble; more customer service training would be called for along with closer monitoring when in contact with guests. A little physical nasty may be overlooked but staff members with nasty attitudes are much harder to get past.

  • Liked — Great location and friendly guest services staff
  • Disliked — Housekeeping issues in bathroom
  • Stayed July 2008, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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9 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Additional Information about Regency Inn & Suites

Address: 6560 Caroline Street (Hwy 90), Milton, FL 32570
Location: United States > Florida > Florida Panhandle > Milton
Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 6 Hotels in Milton
Number of rooms: 54

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