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“Not Happy” 1 of 5 stars
Review of Days Inn Miami Airport North

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Days Inn Miami Airport North
2.0 of 5 Motel   |   4767 NW 36th St, Miami Springs, FL 33166   |  
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Ranked #10 of 12 Hotels in Miami Springs
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1,094 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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English first
1 review
1 of 5 stars Reviewed 3 days ago NEW

Setting aside the utterly disgusting and outright filthy accommodations, this place had literal fire hazards right in our room, not to mention someone's nether region hair left behind in the tub. Checked in, immediately checked out & luckily found another room at a nearby facility.

We figured we were only spending a few hours here and hopping on a cruise in the AM, so how bad could it be? It was so bad, we couldn't tolerate a few hours in this space, let alone trying to sleep there. So after shlepping our own luggage up the stairs (no elevator), we all but ran back out. And yes, had to shower at the other facility to try to feel clean after leaving there.

It pretty bad when the employees not only agreed with our decision to leave, but also agreed that it was the worst hotel they had personally encountered.

We didn't even care that we were out the $ since we were refused a refund.

Please heed our warning and learn from our mistake. Even if you're flying in just to rest your head for a few hours, your money will be well spent elsewhere.

  • Stayed February 2015, traveled as a couple
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph K, Guest Relations Manager at Days Inn Miami Airport North, responded to this review, 2 days ago
Dear CHRISTINE J,
Thank you for the review you posted on TripAdvisor describing your time with us at the Days Inn Miami Airport North. I am sorry to hear about the experience you had when staying at our hotel. We value all of our guest feedback, because it helps us learn from our mistakes, and it tells us to continue what we are doing right. Our main objective is customer satisfaction, and it seems we did not do that in your case. I will inform our department managers of your comments, so we can take care of these issues. Thank you again for taking the time out of your day to post this review.
Sincerely,
Joseph Katz
Director of Customer Services
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, North Carolina
1 review
3 of 5 stars Reviewed 3 days ago NEW

We only spent the night. Not my first choice in hotels however they do provide you with a shuttle to and from the airport as well as the Port from which we took our cruise. There is absolutely nothing in the area to explore. The staff was helpful and the accommodations were clean.

  • Stayed April 2015, traveled with friends
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph K, Guest Relations Manager at Days Inn Miami Airport North, responded to this review, 2 days ago
Dear Tamesha W,
Thank you very much for posting your review to TripAdvisor in regards to your stay with us at the Days Inn Miami Airport North. I am happy to read that you were able to make use of the complimentary shuttles that are available to all of our guests. We pick up and drop off our guests at the airport, and we also provide a shuttle to the Port of Miami for those that are cruising. I am delighted to hear that you found your accommodations to be clean and comfortable. Thank you again for the review and we hope you chose us again on your next stop in Miami.
Sincerely,
Joseph Katz
Director of Customer Services
Director.customerservices@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockville, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 4 days ago NEW

i like the hotel. i stay pretty frequent for my work business in the area and i enjoy the hospitality and front desk staff that help me out when I am in town. The management is very helpful when I request things and i have gotten to know them on a first name basis I would recommend anyone to stay here. It is also super close to the airport as well.

  • Stayed April 2015, traveled solo
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph K, Guest Relations Manager at Days Inn Miami Airport North, responded to this review, 2 days ago
Dear omar f,
Thank you so much for posting a review on TripAdvisor in reference to your time with us at the Days Inn Miami Airport North. We love hearing back from our guests who stay with us multiple times. I am so glad that our front desk is able to provide you with helpful and friendly service every time that you stay with us. We take pride in providing our guests with the best possible customer service, and it is always nice when we hear that from our guests. Thank you again for your review, and we look forward to your next stay with us.
Sincerely,
Joseph Katz
Director of Customer Services
Director.customerservices@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

This place is horrible. Rooms are very dirty, and the clientele that stay here are very suspect. Within a few hours of our arrival 3 different police officer's arrived at different times, EMS, and it also appeared parole or probation agents came as well. Although the front desk folks seem nice I don't think there is any investment to the property. It is essentially a step above a rent by the hour joint. Not a place to bring children at all. On the other hand you could say you get what you pay for!!! on the upside it is very close to the airport....

Room Tip: Move on... the place is unclean and the activity here is unsafe. I also have the feeling that there...
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  • Stayed April 2015, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joseph K, Guest Relations Manager at Days Inn Miami Airport North, responded to this review, 2 days ago
Dear clarkfamily2015,
Thank you for the review you posted on TripAdvisor describing your time with us at the Days Inn Miami Airport North. I am sorry to hear about the experience you had when staying at our hotel. We value all of our guest feedback, because it helps us learn from our mistakes, and it tells us to continue what we are doing right. Our main objective is customer satisfaction, and it seems we did not do that in your case. I will inform our department managers of your comments, so we can take care of these issues. Thank you again for taking the time out of your day to post this review.
Sincerely,
Joseph Katz
Director of Customer Services
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Miami Airport North

Address: 4767 NW 36th St, Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 12 Hotels in Miami Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Miami Airport North 2*
Number of rooms: 145
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Also Known As:
Days Inn Miami Airport North Hotel Miami Springs
Miami Springs Days Inn

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