I can honestly say this will be the first and last time i ever stay at a Days Inn. I reserved a room for 4 nights. A few hours after i settled in, i noticed the toilet made odd (loud) noises every 10 minutes, but i decided to ignore that because i simply did not want to pack ALL of my belongings all over again. On my last full day before i checked out the next morning, the hotel decided to have some "work" done. This work began early in the morning, including LOUD noises and water being sprayed into my room. The water seeped through the cracks of the door and wet all of the floor, my luggage, and the walls! The NOISE and water was so unbearable, i had to open the door to complain and in the process was sprayed with water myself! I called the front desk due to the fact that i was completely unpacked and was unable to study or get any work done due to the water and loud noise (9:00 - 5:00 pm)!! Initially, the front desk attendant said they couldn't do anything about it. I called again to speak to the manager, he said the same thing. I had to call a third time for him to finally come to the room! When he arrived, he simply suggested packing my stuff to move to another room. Why should i have to pack all of my belongings and move to another room?! If management knew there was a scheduled construction in that area...WHY did they offer that room? May i emphasize, the "offer" was DECLINED BECAUSE i had reserved a room for 4 nights, therefore, i had already made myself comfortable in that room. Furthermore, i had already unpacked my clothing and settled into work duties at the desk area. So why would i have to take time out of my day to repack everything (which is time consuming) and move to another room?? That is simply not fair and i am very upset with their lack of consideration. NO SUCH THING AS CUSTOMER SERVICE!!!
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- Also Known As:
- Days Inn Miami Airport North Hotel Miami Springs
- Miami Springs Days Inn