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“Had a wonderful experience at the Days Inn Miami North Airport” 5 of 5 stars
Review of Days Inn Miami Airport North

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Days Inn Miami Airport North
2.0 of 5 Motel   |   4767 NW 36th St, Miami Springs, FL 33166   |  
Hotel amenities
Ranked #11 of 12 Hotels in Miami Springs
kalispell, MT
1 review
3 helpful votes 3 helpful votes
“Had a wonderful experience at the Days Inn Miami North Airport”
5 of 5 stars Reviewed July 11, 2008

This is a great hotel to stay at if you are arriving in Miami by plane. They have a free 24 hour shuttle service that goes to the airport to meet guests every hour. The rates are very reasonable and the rooms were clean and quiet. Theres no need to get bored or go hungry at this hotel. They have a nice pool area for swimming or sunbathing, not to mention a resturant and bar inside the hotel. The people i dealt with were very friendly and professional. I would highly recomend this hotel to anyone who is looking for a quality hotel, on a budget.

  • Liked — Free Airport Shuttle and Hotel Travelers Lounge
  • Disliked — Slightly older hotel
  • Stayed June 2008, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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910 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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English first
Yakima, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 1, 2008

Upon arrival we presented our printed confirmation to the desk clerk. She was unfriendly and never made eye contact. Fortunately, Luis, the manager was there and greeted us warmly. Desk clerk shoved paper in front of me and asked me to sign for our "double bed" room. When I pointed out we had confirmation for a queen room, she said "Don't have any, only double". I turned to Luis, who hastily jumped on the computer to find our queen room. For some reason, they had no queens available even though we had confirmed reservations for a queen room. We reluctantly agreed to a room with two double beds. The room was small but clean. At 5:30 am the next morning I was awakened by very loud talking outside our room. It was the housekeeping staff gathering at their supply room which was located next door to our room. The talking got louder and escalated to shouting as they called across the parking lot to each other. I got up, opened the door, and literally waded my way through the 8 or so employees who stood before my room door, smoking, drinking coffee and talking. When I got to the lobby I was met at the desk by Mary. She was very helpful, acted immediately to stop the talking and apologized for the noise. I went back to the room and all was quiet for about 5 minutes. Next think I know there are two of the shuttle drivers standing directly in front of our room, talking loudly again. I went out, asked them to be quiet and got a rather rude response. I went back to the lobby where Mary immediately came to my aid. When I told her my frustrations with the room assignment and with the noise, she checked the computer and suddenly found an empty Queen room that we could have right away. (funny how there wasn't a queen room available the night before, eh?). We were moved over to it within minutes. This room was poolside, a bit larger than the first, and clean.
We booked this hotel because it had shuttle from airport to hotel, and because they offered complimentary shuttle to the Port of Miami. The shuttle driver to the Port was clearly confused and his bus was in poor repair (the door did not close/lock properly). He had to ask the 4 groups several times what cruise line we were with, and still got things mixed up when he arrived at the port.
I am glad I did not book this hotel for after the cruise!!

  • Stayed April 2008, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysMiaGM, General Manager at Days Inn Miami Airport North, responded to this review, July 14, 2008
It is our goal to not only meet, but exceed our guests expectations. I do sincerely apologize that you did not receive the right level of customer service from a staff member of ours. We have taken corrective measures to ensure that this doesn't happen again. I am glad you enjoyed your stay otherwise , and would be more than happy to host you again during your next visit to Miami.
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massachusetts
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 29, 2008

After 37 years of traveling and staying at various hotels, this Days Inn was the worst hotel I have ever stayed at in terms of both cleanliness and hospitality. The rooms are in the condition of a hotel which you would think is going out of business. We traveled with a large group of 15-20 families. Two families had to be relocated due to insects in their rooms. One family had flying insects in their bathroom, and the other family had worms inbetween their sheets when they turned them down in the evening. Our room in particular was in the shape of a run down hotel and the "clean" sheets on our bed had magic marker of some sort all over them. When we had breakfast in the main restaurant, one of our guests used the restroom and discovered bugs in the sink. When we asked for extra towels for the children, we were told there were no extras due to the large party the hotel had staying with them. What kind of hospitality is this? Are you kidding me? I've never heard that excuse from a hotel before in my life. Sounded like nonsense to me.
We will never ever stay here again. If it weren't for being with such a large group we would have checked out faster than we checked in. In all my years of staying in a "Days Inn" I have never seen such a poor quality place such as this one. Huge disappointment.

  • Liked — Not a thing.
  • Disliked — The uncleanliness of the hotel all together.
  • Stayed April 2008, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed April 21, 2008

When we showed up at hotel the front desk said they had no room for us. When we showed them the confirmation number they finally gave us a room. A small smelly room that looked like it had been cleaned by a football linebacker. No elevator so we had to hump the bags up and down the stairs. Think about this if you are cruising.....Price was okay but when we got home the nitwits charged us for parking. We never signed up for their parking because we flew into Miami, so I am not sure why they tried that scam. The shuttle was the best part of the entire stay.

  • Liked — shuttle
  • Disliked — room
  • Stayed April 2008, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysMiaGM, Front Office Manager at Days Inn Miami Airport North, responded to this review, July 14, 2008
I do apologize that you were not completely satisfied during your stay. We strive to accommodate to our guest at all points during their stay. I hope you will give us the opportunity in the near future to give you the level of service you deserve. If there is anything I can ever do for you please feel free to contact me directly.
Luis Mendez
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Denver
Contributor
16 reviews 16 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 12, 2008

We stayed here one night before our cruise. It was great having free shuttle service from the airport and then to the port. I wouldn't stay here for more than one night. All Miami hotels are pricey so it's adequate to wait for the luxury on the ship for the next 7 days. NOTE: There's no elevator so if you're not on ground level, you lug all your ship luggage up and down the stairs! Also it's VERY noisey if you're on the street side. There was lots of traffic ALL night long. Thankfully the a/c gave us a little "white noise".

Stayed March 2008
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysMiaGM, General Manager at Days Inn Miami Airport North, responded to this review, July 14, 2008
We are glad you enjoyed your stay with us. It is our goal to cater to our guests from the moment they walk in the door. We do value the importance of repeat customers, and hope that you give us the opportunity to serve you again in the future.
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chicago
1 review
5 of 5 stars Reviewed March 31, 2008

I loved my stay. People there are friendly and hospitality. The breakfast is wonderful. They are just 15 minutes from the airport. The shuttles are always on time. In the front desk they are very helpful when you need them. In overall, I will stayed there again.

  • Liked — the people
  • Disliked — i liked everything
  • Stayed January 2007, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DaysMiaGM, General Manager at Days Inn Miami Airport North, responded to this review, July 14, 2008
Thank you so much for your positive comments. We are very pleased to see that we were able to accommodate you during your stay. Please visit us again during your next stay in the Miami area.
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Manchester UK
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed March 19, 2008

I arrived in from Santiago, Chile at 5 a.m. and needed a day room until my connecting flight to London at 9 p.m. that evening. I used the general hotel information board at the airport when I arrived and phoned a few hotels, but the Days-Inn rate at this particular Days-Inn sounded reasonable, so I called them direct at the hotel (at just before 7am), explaining what I needed. The person stated they had a room available, and to come over to the hotel, so I waited for quite some time for the courtesy bus to arrive and went to the hotel.
Situated on an extremely busy double carraigeway street, with heavy trucks thundering past within feet of the reception desk, and causing the building to shake, the hotel immediately gave the appearance of being shabby and in a dismal location.
On my arriving at reception, an employee in the office at the back made no immediate effort to greet myself or the other arriving individuals, but after what was literally a few minutes, came through to reception and announced without any form of greeting, that 'there were no rooms ready' . I explained that I had just been told that a room was available and to come over from the airport terminal, to which the receptionist responded in a flippancy that takes some beating, 'I don't know what 'she' said as she was on the night shift and has just gone home'. I could feel the anger rising but remained controlled and was told to wait as some might be ready within an hour or so. Within 10 minutes the receptionist shouted over: 'Do you wanna smoking room?'. I don't smoke but was exhausted and agreed to take it. I was directed to Room 120...'it faces the pool'. On arrival at Room 120, in a block of motel-style rooms that looked jerry built, some distance from the pool, I tried to put the key in the lock but the door opened and an occupant appeared who had been disturbed by the fact that I was trying to gain access. I apologised but then a housemaid appeared who did not speak English, only Spanish and asked me to wait there whilst she tried to find me another room by means of confused calls back to reception, but with no immediate success. At that point totally exhausted and angry, I went back to reception, and told the flippant, unconcerned receptionist that all this was unacceptable and I left, back to the airport to try again on the courtesy phones there. It was disgusting. Welcome to America. After the charm and courtesy of the Chilean people whom I had been staying amongst for the past few days it was quite shocking . I later checked in to the Crowne Plaza which although slightly more expensive was far better value and the staff were civil. I will never ever stay in another Days Inn again.

  • Liked — nothing to recommend it
  • Disliked — avoid at all costs
  • Stayed March 2008, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Days Inn Miami Airport North

Address: 4767 NW 36th St, Miami Springs, FL 33166
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 12 Hotels in Miami Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Miami Airport North 2*
Number of rooms: 145
Reservation Options:
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Also Known As:
Days Inn Miami Airport North Hotel Miami Springs
Miami Springs Days Inn

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