Stayed here on 2/7/2013. It has got to be the dirtiest place I've ever stayed! Thankfully it was only one night but my friends and I slept with the light on all night (what little sleep we got) in hopes of keeping an bugs at bay. Mold in the bathroom walls & ceiling, stains on the chairs and carpet, big holes that had been poorly patched, long black hair on the bathroom wall... If it hadn't been so late with a terribly early flight out, we would have left. Slept in our clothes with the lights on. They should have paid us to stay!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
February 12, 2013
Dear HilaryWood,
Thank you for your recent review of Days Inn Miami Airport North on Trip Advisor. I am very sorry that you had this kind of experience with our hotel. My team takes a lot of pride keeping our hotel up to our guest’s expectations. I am very sorry that your experience was not up to par. I assure you that we take cleanliness very seriously and we have addressed this issue so that no other guests have this type of problem in the future. Every last detail matters to our guests and we do our best to exceed those expectations. Thank you again and if given another try I am sure we could provide the accommodations you were expecting.
Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.