We were catching a cruise out of port of Miami on Saturday, January 5th so we needed a hotel for the night as we were flying in early. When I was looking for a hotel I saw that this hotel had a "snooze and cruise" option and I looked at their website and the hotel looked decent and the rate was good. Boy did I pick the wrong place. They first put us in a room above the bar. The room stunk of smoke so bad and the booming base was so loud we immediately asked to move. We were moved to a room out behind the hotel. There are no elevators in this place. We had to drag our heavy suitcases up a flight of stairs. The room was filty and old and stunk of stale smoke. The bathroom was small, the towel a mere thin piece of cloth. To turn on the sink it would hit the top of a soal tray. I was afraid of bed bugs and I told my granddaughter to not walk on the carpet without flip flops. The tv was an old square thing with a greenish tint. Awful place, awful experience.

Had four rooms booked here through Expedia. Had confirmation number- thought my credit card had already been billed. Between my booking in June and our stay in January, my credit card was stolen and replaced. On the day of our stay, the hotel ran the card charge on the old card and the card was denied, so they just canceled all four rooms and gave them to other parties. They had my phone number and email address, but made no attempt to contact me. We arrived around 9PM to find we had no room for the 13 guest expected and were faced with a high "No vacancy" rate in the area. All they had to do was call or email and let me know and I could have given the new card number.