The rooms are ancient and are falling apart. The housekeepers should be commended for doing their best to keep things clean but there's only so much you can do when the place is as worn out as this hotel. Everything seemed to be original 1990's stuff and 2 decades of use and abuse have left their mark. Furniture is bust up, bathroom tile grout is missing or falling out, and the carpet on the floor more akin to a forest floor. My first room literaly swarmed with mosquitos. After quickly killing 6 I called frontdesk for some bug spray. After 20 minutes and a further 5 kills I called again as nobody had brought it. After another 15 min without anyone bringing any spray and having dispatched another 4 mosquitos I walked down to reception only to be told they had no spray. However, they moved me to another room. I went and got my stuff, killed 3 more mosquitos, and happily moved into my new room which only had one mosquito, which was quickly destroyed. Overall, the staff did their best but the hotel is broken.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your recent review of Days Inn Miami Airport North on Trip Advisor. We appreciate you taking the time out of your busy schedule to let us know about your stay. I am sorry to read that you had Mosquito problems with your first room. In contrast, I am happy to read that the staff acted quickly moving you into another room. By the same token, I am delight to see that you ranked service so high. Every day I witness the staff going above and beyond making sure our guests receive the best customer service Miami has to offer. Thank you again for the review and it was a pleasure having you as our guest.
Director of Customer Service
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.