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“I really got what I paid for!” 1 of 5 stars
Review of Days Inn Miami Airport North

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Days Inn Miami Airport North
2.0 of 5 Motel   |   4767 NW 36th St, Miami Springs, FL 33166   |  
Hotel amenities
Ranked #11 of 12 Hotels in Miami Springs
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861 reviews from our community

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Rating summary
  • Location
    3 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Ottawa, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed November 14, 2012

I was part of a group traveling to Nicaragua and we had an overnight in Miami so we booked well in advance and paid for 21 rooms for 42 guests. When we got there they informed us that we hadn't paid for all the rooms even though we have vouchers showing all 21 rooms paid for. The manager did nothing and no one even tried to help they just kept saying we had only paid for 18 rooms. So they had 18rooms held for us meaning we had to have extra people in some rooms which was a little awkward as not everyone knew each other.

There are other hotels in the area that have provided better service in my travels through and to Miami. Don't be fooled by the Days Inn claim to be the only airport hotel with a shuttle, the Red Roof Inn has one as well so stay there instead if the shuttle is the selling feature. If you want to get ripped off and not refunded for three double rooms then by all means stay at the Days Inn. You have been warned.

Room Tip: Don't stay here unless you really have no other choice.
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  • Stayed November 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Days Inn Miami Airport North, responded to this review, December 4, 2012
Dear JGDynamo,

Thank you for taking time out of your busy day to leave us a candid review of Inn Miami Airport North. The intermediary who made your reservation mixed your group up with another hotel and another group that stayed at the Quality Inn down the street from us. They ended up having the 21 rooms your group needed when we only had 18 reserved for the other group that stayed at the Quality Inn. This was all realized after your stay when we did our investigation into the mix. I am sorry for any confusion this caused your group and we did the best we could to accommodate your group on a sold out night. If you would like to discuss the matter in more detail my email is provided below.

Sincerely,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed November 14, 2012

The dumpster was emptied at 4 a.m. There was glass in the dumpster which was very loud. No continental breakfast, although there is a cafe on site.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Days Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Days Inn Miami Airport North, responded to this review, November 16, 2012
Dear Leonie D,

The staff and management at Days Inn Miami Airport North would like to thank you for the review posted on Trip Advisor. I am sorry that the dumpster being emptied caused you to be woken up. I will speak with the operations manager and see if we can change the time it comes to make sure other guests are not woken up by the noise. Thank you for bringing this to my attention. In contrast, I am glad to read that you found the hotel to be convenient for your needs. Thank you again for the review and it was a pleasure having you as our guest.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Days Inn Miami Airport North

Address: 4767 NW 36th St, Miami Springs, FL 33166
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 12 Hotels in Miami Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Days Inn Miami Airport North 2*
Number of rooms: 145
Reservation Options:
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Also Known As:
Days Inn Miami Airport North Hotel Miami Springs
Miami Springs Days Inn

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