We stayed there the first night we arrived in Miami and then stayed the last two nights after our cruise. We waited a bit at the airport after we called for the shuttle but it came and we were happy. They used a different van than usual and since I am getting ready for knee surgery, the climb into this shuttle was a bear. The driver was very nice and pleasant, though. When we arrived, we were not really greeted so there was not a warm and fuzzy upon arrival. We requested a room that was renovated but they were giving us an old room. I requested it again and the counter person said that people were on break so we had to wait. We were confused but did wait. When we got to our room it was open with an air blower machine in the room. Eventually we got to the room but it had no microwave or refrigerator. When I inquired, the man at the desk said I would have to pay extra to get one. At this point, I just wanted to sleep in as the name suggests.
The second stay there was welcoming committee either. In the morning at breakfast, we were drinking tea and were told we needed to move so they could clean. There was a man on staff that approached me twice to hang out with him after hours. The feeling at this hotel was that we just were not that welcome and sometimes the desk staff seemed sarcastic (slightly). There was a wonderful manager there named Debra who was fabulous and tried to fix what she could but sadly the negative feelings were already there. I did tell her though and thanked her for her kindness. While we were there, another patron complained about the same thing. Oh well. This hotel is not up to Choice hotel standards. Bathrooms had fixtures in need of repair. Hallways are very dirty. I will say that the refurbished rooms had very comfortable beds. I saw several mattresses being replaced during our stay. The second stay did have a refrigerator and microwave. The shuttle to the port was great.
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- Also Known As:
- Sleep Inn At Miami International Airport Hotel Miami Springs
- Sleep Inn Miami Airport
- Sleep Inn Miami Springs
- Miami Springs Sleep Inn