We were sailing out of Miami on the Norwegian Pearl and didn't know a lot about Miami. Since we had made reservations to park our vehicle at a private lot, we simply needed somewhere to shower and sleep. When we arrived at this property, we were 3 hours ahead of the check-in time. The young men at the front desk apologized to us that our room wasn't ready. They offered suggestions for several local restaurants within walking distance of the property. Our room was ready about 1 1/2 hours earlier than we had expected, which our tired bodies really appreciated. The hotel and grounds were beautiful. It was kind of funny because we were given a handicap accessible room so had plenty of room to move around, especially in the bathroom. The pool area looked fantastic, too. The breakfast area is larger than normal and we would have enjoyed using it but there were so many people eating that we chose to skip it. Besides, we knew we'd be over-eating the next 6 days so it didn't hurt us! The parking lot is large and well lit. We were able to park our vehicle right outside the window to our room. The price was right, too. We booked online through Choice Hotels and snagged an excellent price for ourselves. The hotel does offer cruise parking at a rate of $5/day and a shuttle to and from the pier for $10/per person one way. That was a good rate but we found that using the private parking was a better deal. The only negative that we experienced was with the young couple and their baby out at the swimming pool. We really wanted to use the pool during the time that we waited for our room to be made ready for us. This couple had their baby in the pool without a diaper on her bottom. When we asked the young men at the front desk if they could speak to the couple, they said that they weren't allowed to do something like that. We were disappointed in their response and lack of action but it wasn't a big deal. Overall, it was an excellent part of our cruise vacation. The neighborhood surrounding the hotel is beautiful and we felt safe.

The hotel was very clean and new looking. We had 12 rooms reserved for family and friends for my daughter's wedding. JC Vera, sales manager, was so accommodating and went out of his way to make our stay go smoothly. The free breakfast had many choices and the area was always clean. I would recommend this hotel for anyone needing to stay in the area. They were very prompt in sending the free shuttle to the airport when our guests arrived and arranged for a large bus to take our group to the cruise ship the morning after the wedding. Thank you JC for taking some of the stress off the wedding weekend. Gloria

Excellent hotel, very very very clean, the lobby area and the hallways always smell fresh, the wifi speed is super fast, the breakfast was great, and the staff is amazing much thanks to Micheal and Braiham who made it all happen, their attitudes, and helpfulness would have turned any bad experiance to a positive one. Only suggestion I would make is to extend the breakfast time to about 10:30. Other then that would stay here again in a heart beat.

We stayed at the MIA Sleep Inn for just one night, be it seemed ok for airport stop-overs. The shuttle service is ok, even if runs only every hour on the hour. Basic cleanness, several fast foods around. Staff ok. Would stay again if at MIA.