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“Staff was very kind and accommodating” 3 of 5 stars
Review of Holiday Inn Express Miami Airport Central-Miami Springs

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Holiday Inn Express Miami Airport Central-Miami Springs
2.5 of 5 Hotel   |   5125 Northwest 36th Street (Doral Boulevard), Miami Springs, FL 33166   |  
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Ranked #5 of 12 hotels in Miami Springs
Texas
Top Contributor
80 reviews 80 reviews
30 hotel reviews
Reviews in 38 cities Reviews in 38 cities
59 helpful votes 59 helpful votes
“Staff was very kind and accommodating”
3 of 5 stars Reviewed October 25, 2010

Recently stayed overnight between flights. The incoming shuttle driver, Susan, was very friendly. Didn't have to wait very long for shuttle. The front desk attendant, Flo, was extremely nice to us upon checkout. Hotel is in a convenient location to airport and within walking distance to a good restaurant..

  • Stayed October 2010, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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249 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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English first
Calgary, Canada
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 9, 2010

We only stayed at this hotel one night, and we selected due to its proximity to the airport. Also - there is a free shuttle which is also a bonus. When we arrived the front desk guy asked what kind of room we wanted, which to me sounded like a very vague and odd question. So I suggested we would like a "nice" room. We were told they were all nice. Fine then, just any room. It was late and we were very tired. He asked if we would like two beds. Since I was traveling with my same sex partner I expect these kinds of questions, and am used to them. I said that one bed would be preferable and he made a huge deal out of it. Why would we want one bed when we could have two? Etc etc. So finally I said we would take two beds if they had one, because I was not in an arguing mood, and plus I didn't feel like being harassed, which is exactly what the mood felt like. So we got our two beds, it was fine and we left in the AM.

  • Stayed August 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 11, 2010

I ended up here for a quick two-night stay based on the HIE reputation, when I didn't have much time to research ahead of time. While there's nothing overtly wrong with the place, it's in a slightly down area and the recent refurbishment does not seem to have been the "complete revamp" the place really needs.

It's immediately north of MIA airport, in an area many people might be anxious walking around in alone or at night. It was a bit noisy. The free internet and breakfast were OK, service was courteous but routine and not very engaging. Rate was cheap enough for what you got, but if I had to stay in the same area I would try one of the other chains immediately nearby, instead of returning here.

There's not much nearby for "eating" unless you count IHOP (right across the street) and McDonalds and their ilk. It's a pretty drab area...

  • Stayed April 2010, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 16, 2010

Stayed for 1 night after flying in for a Bahamas cruise. Hotel shuttle promptly arrived and driver was friendly and chatty. Hotel is very close to the airport. Upon arriving was immeditaley checked in by friendly night manager. Room was large and clean. Everything room wise was good. Service by hotel staff good.

There is a iHop resturant right next door to the hotel which is open 24/7 If you show your room key you get a 10% discount. Unlimited soda for $2.20 is good. Food is OK.

Breakfast at the hotel was OK but the only 2 hot options were beef burgers and microwaved egg (though both were edible and OK). There was also a selection of cakes, pasties, yogurts, milk, tea, coffe, orange juice etc.

The hotel offers free internet in the room, free wi-fi and a free internet computer in the lobby.

Overall a plesant stay

  • Stayed June 2010, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed April 26, 2010

Here are the facts:
My fiance and I stayed at the this Hotel from Thursday to Sunday (April 2010).

The last day of our stay (Sunday). We brought our luggage to our car and locked everything in our "trunk". Nothing was left on the seats.
We left our car in the Hotel's parking lot and walked next door to I-Hop. No less than 45 minutes later. We returned and our car windows were smashed (Driver's side and Left passenger side). All of our luggage, clothes, Laptops, everything was stolen.

We called the police, filled out a ploce report. Filled out a claim form for the Hotel.
The Hotel wouldn't give us a copy of the incident report. The Hotel Manager was apologetic but referred us over to their insurance company (Zurich Insurance).
When asked where was security? They said they only have security at night and not during the day. I was so upset and crushed.

Immediately our credit card was charged for our stay.
The Hotel's Insurance company called and basically said they were not responsable and they were not going to pay for anything. Plus the Claim Adjuster was so nasty,
non-sympathetic and plain rude to my fiance.

We contacted the Hotel Manager, the District Manager for the South East Area, the supervisor at the Insurance company and the District Manager for the Insurance company. Not all of them were nasty. But they all said the same thing. They will not pay for anything.

The only offer that was made to us was to credit our account for (1) night.
BUT they wanted us to sign a letter that said Holiday Inn and Zurich Insurance will be released from paying anything else towards our incident.

Another slap in the FACE! We declined on signing this agreement.

My personal opinion: This was a inside job and after reviewing other comments about this Hotel. I feel assured that I am correct.

When I spoke to Hotel employees at the time of the incident. They said this was their (3rd) break in. Obviously someone know that they have no cameras, security only at certain times and the Hotel really doesn't care!!!

We will not be staying at any Holiday Inn -- ever again!!

  • Stayed April 2010, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L.A
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 9, 2010

I think they tried hard to make it nice with the furniture but the area is unsafe. The breakfast was lousy all microwaved food, pretty gross. bacon tasted like rubber and the eggs were over processed. Not worth the money. Convient to the airport but thats about it.

  • Stayed March 2010, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
Reviews in 29 cities Reviews in 29 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 1, 2010

This hotel was perfect for our overnighter near the airport before setting off to the Keys. We had a nice welcome, which is always good after a long flight and our (large) room was clean and tidy. We asked reception where to go for something to eat and they said the bar next door was fine, so we went there and had a couple of drinks and some lovely food. We had the breakfast buffet the next morning and it was a good spread.

  • Stayed March 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Miami Airport Central-Miami Springs

Address: 5125 Northwest 36th Street (Doral Boulevard), Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 12 hotels in Miami Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Miami Airport Central-Miami Springs 2.5*
Official Description (provided by the hotel):
Today is the day to indulge as you will find modern convenience and excellent service located right here at the Holiday Inn Express Miami International Airport. Fresh from a multi-million dollar renovation, this unique bed and breakfast style Express is the perfect stop for your visit to the Greater Miami area. Our newly revitalized location is centrally located near Miami International Airport with free 24 hour shuttle service to and from Miami International Airport to cater to all flight patterns. Our hotel is easily accessible to the Port of Miami for cruise vacation getaways, and nearby to the greatest shopping venues in Miami, as well as ideal for exploring the sites of Greater Miami and the beaches. Our Express Start hot breakfast buffet provides the energy for you to begin your day in this extraordinary city. Please allow our comfortably restyled hotel to treat you to a new level of relaxation, in a friendly environment. We look forward to your arrival! ... more   less 
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Also Known As:
Holiday Inn Express Miami Airport Central-Miami Springs Hotel Miami Springs
Holiday Inn Miami Springs
Holiday Inn Express Miami Springs
Miami Springs Holiday Inn

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