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“Perfect Pre-Cruise Stop” 5 of 5 stars
Review of Holiday Inn Express Miami Airport Central-Miami Springs

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Holiday Inn Express Miami Airport Central-Miami Springs
2.5 of 5 Hotel   |   5125 Northwest 36th Street (Doral Boulevard), Miami Springs, FL 33166   |  
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Ranked #5 of 12 Hotels in Miami Springs
Toronto, Canada
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
16 helpful votes 16 helpful votes
“Perfect Pre-Cruise Stop”
5 of 5 stars Reviewed March 19, 2013

We arrived at Miami airport at 11:30pm, stepped outside and the shuttle pulled up. Awesome. Didn't even have to wait 5 minutes. Although I think they were looking for someone else, this was fantastic. The driver was very friendly.
Check-in was quick... friendly enough, Although I wasn't greeted as a Priority Club member, I got my keys and that's all that really matters.
The beds were comfortable, room was clean, but like many past reviewers have commented, the air-conditioner was quite loud! I think because it wasn't a constant hum, every time it turned on it woke us all up... note to you... bring earplugs.
The breakfast in the morning was great, lots of choice including many non-carb options, yogurt, eggs, sausage, fruit, if you don't want to load up on warm Cinnamon Rolls or the fancy pancake making machine!
We were going to the Port of Miami for a cruise and wanted to buy some alcohol to bring with us, so we walked east down the road to the Airport Cafe & Liquors. They had many spirit choices, but not so much wine and prices were decent but not what we were looking for. So we didn't buy anything.
We were four going to the port, so instead of paying $15 each for the Shuttle, we just got a taxi (van) and paid $35 flat. He took us to Publix on the way to get snacks and wine also, no problem.
I would recommend this hotel if you're looking for an airport or port stay.... was very convenient.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, April 4, 2013
Dear Valued Guests,
Thank you so much for your recent review. We are glad you are pleased with our Airport Shuttle Service, hotel check in and breakfast in the morning. It was our pleasure to be of service to you prior to your cruise and I will share your comments with our staff members, it will mean a lot to them! We look forward to hosting your stay the next time you cruise or travel thru Greater Miami area, hope your cruise was a wonderful one!
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258 reviews from our community

Traveler rating
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    70
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    15
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Tavernier, Florida
Top Contributor
223 reviews 223 reviews
35 hotel reviews
Reviews in 82 cities Reviews in 82 cities
98 helpful votes 98 helpful votes
2 of 5 stars Reviewed March 19, 2013

Rented the room for daughter and granddaughter who thought the room was old and run down.
Breakfast in the morning was not very good either. For the price I could have found something else alot better./

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, April 4, 2013
Dear Valued Guest,
Thank you for your review. We are sorry to hear your daughter and granddaughter felt the hotel did not meet their expectations. Please contact me at trisha.molina@snbhotels so I may obtain additional details about their experience. Sincerely,
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Stillwater, Minnesota, United States
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 16, 2013

We stayed here one night on a short layover on our way down to the Caribbean. It's a great value with not a lot of frills - free shuttle to/from the airport and friendly helpful staff with a free "breakfast" in the mornings, but there is an IHOP directly next door if you're looking for more. Comfy beds and really nice bathrooms. Everything is clean, and it was surprisingly quiet for how busy they seemed to be in the lobby. If you are looking for a pool this isn't your place, they share one with another hotel two blocks away. Not a big deal for us though as we were just looking for a quick place to overnight. It totally fit our needs.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, April 4, 2013
Dear Valued Guests,
Thank you for taking the time to write about your recent stay. We are so pleased you felt you received a great value in choosing the hotel. We are glad we fit your needs and truly look forward to hosting your stay the next time you travel through the Greater Miami Area. Have a nice day!
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Helsinki, Finland
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 27, 2013

Perfect for travelling through MIA
At the end of our holiday we had a night to spend in Miami. As our flight arrived to MIA late during the evening and our departing flight was at 11:00, we didn't want to go to the city, instead opted to stay in one of the airport hotels. After reading some reviews and comparing prices, we decided to book the night in this Holiday Inn Express.

As it turned out, it was a good choice. The hotel offered free shuttle from and to the airport (both drivers were kind and helpful). After arrival to MIA we had to wait about 15 minutes for the shuttle, but as we were not in a hurry, this did not cause any problem.

The price of the room included free breakfast and free Wi-Fi connection, too. The staff in the hotel were kind and helpful, made us feel welcomed. Both room and shower were clean. Our room had two beds, a table, a flat screen telly, a fridge and a microwave.

If I'm ever travelling through MIA again, I'll be sure to book a room in this hotel!

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, March 8, 2013
Dear Valued Guest,
Thank you so much for your review on our property. We are so pleased that you were happy while you were a guest and that you were provided with everything you needed for a satisfied stay. We really look forward to seeing you again the next time you travel through the Greater Miami Area. Have a nice day!
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Hermosa Beach, California
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed February 14, 2013

Hotel is located in close proximity to airport. Although shuttle only operates every 30 minutes, it is easy to find with helpful drivers. Friendly check-in staff will get the job done literally within a minute. Rooms are clean, good size, everything functioning correctly, plenty of TV programs and free wireless Internet. Most importantly: Despite the fact that hotel is close to airport and runways, it is extremely quite. Front desk staff went out of their way to assist me with a lost bag.

Room Tip: 4th floor facing north
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, February 27, 2013
Dear Valued Guest,
Thank you so much for the review of your recent hotel stay, we are all so pleased to hear you enjoyed your stay and you felt you received great service. Our staff works very hard and I will ensure your kind words will be shared with them all. We truly appreciate your feedback and look forward to seeing you the next time you travel to the Greater Miami area! Have a good day!
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Fresno, California
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 11, 2013

I stayed here Jan 2013 for five days and had a great stay. The rooms were clean and quiet. The staff were helpful. Good breakfast, location and complimentary computer. I had read tripadvisor prior to my stay and was very grateful I had. I was assigned to two different handicapped rooms prior to the one I had which was very comfortable. I stayed in a handicapped room at different hotel and their room was fine but Holiday Inn Express handicapped room has a mirror that slanted and I couldn't see my face. The handicapped room is very small too.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, February 27, 2013
Dear Value Guest,
Thank you so much for taking the time to write your comments about your great stay, we are all pleased you were able to select our hotel from the comments posted on this site. We appreciate your feedback and look forward to the next time you travel to the Greater Miami area. We hope you have a very nice day!
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West Midlands, UK
Top Contributor
90 reviews 90 reviews
24 hotel reviews
Reviews in 48 cities Reviews in 48 cities
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed February 8, 2013

Arrived late and left early which is what I would recommend everyone does! Very attentive check in desk but the hotel overall needs a refurb. My room smelt of smoke although I think it was meant to be non-smoking. Biggest complaint is curtains that don't draw. Given that it is near an airport and busy main roads and city lights, you would appreciate being able to shut out the light. The shuttle bus is only every 30 mins which seems a bit daft given that the main reason for people staying here is to get to and from the airport.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, February 23, 2013
Dear IcebabyWestMidlands,

Thank you so much for your review of our hotel. Please allow me to apologize for the issues you had with your room accommodations and the condition of our hotel affected your stay negatively. I am also sorry you were not satisfied with the schedule of our Airport Shuttle. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. Thank you again for your comments.

Sincerely,

Anthony M
Case Manager
IHGCare
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Additional Information about Holiday Inn Express Miami Airport Central-Miami Springs

Address: 5125 Northwest 36th Street (Doral Boulevard), Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 12 Hotels in Miami Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Miami Airport Central-Miami Springs 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Today is the day to indulge as you will find modern convenience and excellent service located right here at the Holiday Inn Express Miami International Airport. Fresh from a multi-million dollar renovation, this unique bed and breakfast style Express is the perfect stop for your visit to the Greater Miami area. Our newly revitalized location is centrally located near Miami International Airport with free 24 hour shuttle service to and from Miami International Airport to cater to all flight patterns. Our hotel is easily accessible to the Port of Miami for cruise vacation getaways, and nearby to the greatest shopping venues in Miami, as well as ideal for exploring the sites of Greater Miami and the beaches. Our Express Start hot breakfast buffet provides the energy for you to begin your day in this extraordinary city. Please allow our comfortably restyled hotel to treat you to a new level of relaxation, in a friendly environment. We look forward to your arrival! ... more   less 
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Also Known As:
Holiday Inn Express Miami Airport Central-Miami Springs Hotel Miami Springs
Holiday Inn Miami Springs
Holiday Inn Express Miami Springs
Miami Springs Holiday Inn

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