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“Great Stay - thanks to tripadvisor” 5 of 5 stars
Review of Holiday Inn Express Miami Airport Central-Miami Springs

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Holiday Inn Express Miami Airport Central-Miami Springs
2.5 of 5 Hotel   |   5125 Northwest 36th Street (Doral Boulevard), Miami Springs, FL 33166   |  
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Ranked #3 of 12 hotels in Miami Springs
Fresno, California
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
“Great Stay - thanks to tripadvisor”
5 of 5 stars Reviewed February 11, 2013

I stayed here Jan 2013 for five days and had a great stay. The rooms were clean and quiet. The staff were helpful. Good breakfast, location and complimentary computer. I had read tripadvisor prior to my stay and was very grateful I had. I was assigned to two different handicapped rooms prior to the one I had which was very comfortable. I stayed in a handicapped room at different hotel and their room was fine but Holiday Inn Express handicapped room has a mirror that slanted and I couldn't see my face. The handicapped room is very small too.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, February 27, 2013
Dear Value Guest,
Thank you so much for taking the time to write your comments about your great stay, we are all pleased you were able to select our hotel from the comments posted on this site. We appreciate your feedback and look forward to the next time you travel to the Greater Miami area. We hope you have a very nice day!
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254 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
West Midlands, UK
Top Contributor
75 reviews 75 reviews
21 hotel reviews
Reviews in 39 cities Reviews in 39 cities
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed February 8, 2013

Arrived late and left early which is what I would recommend everyone does! Very attentive check in desk but the hotel overall needs a refurb. My room smelt of smoke although I think it was meant to be non-smoking. Biggest complaint is curtains that don't draw. Given that it is near an airport and busy main roads and city lights, you would appreciate being able to shut out the light. The shuttle bus is only every 30 mins which seems a bit daft given that the main reason for people staying here is to get to and from the airport.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, February 23, 2013
Dear IcebabyWestMidlands,

Thank you so much for your review of our hotel. Please allow me to apologize for the issues you had with your room accommodations and the condition of our hotel affected your stay negatively. I am also sorry you were not satisfied with the schedule of our Airport Shuttle. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. Thank you again for your comments.

Sincerely,

Anthony M
Case Manager
IHGCare
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Atlanta, Georgia
Top Contributor
57 reviews 57 reviews
56 hotel reviews
Reviews in 51 cities Reviews in 51 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed February 7, 2013

Prehaps just an average Holiday Inn but did seem to have the slowest elevators ever. It is a nice hotel for a quick trip to the MIA Airport and IHop next door is a super plus! Didn't eat breakfast (but do recall it being busy) or take the airport shuttle so no comment there.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, February 27, 2013
Dear Valued Guest,
Thank you for taking the time to write a review on your stay here. We appreciate your comments on the shuttle and the local restaurant next door being a plus. Thanks again for staying with us and we look forward to seeing you the next time you travel to the Greater Miami Area. Have a nice day!
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Farnborough, UK
Top Contributor
70 reviews 70 reviews
41 hotel reviews
Reviews in 49 cities Reviews in 49 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed January 27, 2013

We got this room on Priceline. What a bargain, I would say the best bargain we have ever had.

New clean room, flat TV, free parking, free WiFi, free breakfast, free airport shuttle, outstanding friendly servie at reception. If you need to spend a night at Miami International airport stay here !

The only down side was the air conditioner was a bit noisy

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, February 5, 2013
Dear Valued Guest,
Thank you so much for taking the time to write your review, I am so pleased to hear you enjoyed your stay with us and that you feel you received great service. It's something our staff takes great pride in, we all value your feedback. Thanks for choosing us online and we look forward to seeing you the next time you travel to the Greater Miami area!!!
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Sioux Falls
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 22, 2013

We stayed here because we had a early morning flight out on Monday. When we arrived, we had a very attentive young man check us in and gave us directions to find dinner. The place was pretty quiet (Sunday evening) - no crowds or noise in the hallways. The room was clean and bed was comfortable. The air conditioner did make some racket when the condenser kicked in, but that was easily remedied by just leaving the fan on. When we left at 6:15 the next morning, breakfast was already being served 15 minutes early, so we grabbed some food on our way out. The eggs and sausage were really good; lots of variety and much better than what I expected. The gentleman at the front desk gave us great directions to the airport; we had our rental car turned in and were walking into the main terminal 20 minutes after leaving the hotel. Overall a good experience for us; we will stay there again.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, January 23, 2013
Dear Valued Guest,
Thank you for your review of our hotel. We are pleased to hear you had a good stay with us and will be sure to pass on your comments to our staff. Thanks again for staying with us and we look forward to seeing you again the next time you travel through Greater Miami. Have a nice day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumming, Georgia
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed January 21, 2013

We recently used this hotel for an overnight before an international flight. We flew in from Atlanta and used their shuttle. We had to wait for about a half hour for the shuttle bus..
The check-in was slow because there was only one person at the desk.
He was friendly and apologetic for the wait. When we arrived at our room, the card key would not work, The maid let us in. My husband got another key that also did not work. Again we used the maid. She let us in without even making sure who we were.
The room ( like the outside) is in need of a remodel.
The Shuttle does work, but they don't stick to a firm schedule.
The place did not have a working vending machine with water.
All of this being said, the place was sufficient for a overnight. It was reasonably clean and
staff was friendly.

Room Tip: Allow adequate time for shuttle to run a little late. Be sure do get a bottle of water before arriv...
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, January 23, 2013
Dear Valued Guest,
Thank you for your review. Our hotel reviews and addresses each situation very carefully. Safety and security are our first and foremost concern. Please email me direct at 738gm_miami@snbhotels.com so I may obtain additional details about your experience.
Sincerely.
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Reno, Nevada, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2013

We were supposed to stay at this hotel for one night before we went to the Bahamas. We never made it because we were stuck in Chicago due to weather. We had our passports sent there just in case we missed them at home. Not only did the staff overnight our passports to us in Chicago, the staff helped us track them when they were lost. They went above and beyond for a family who never stayed there. I will always be a Holiday Inn customer. Way to go! I have stayed at several Holiday Inn Express' so my ratings for everything other than service applies to the hotels I've actually stayed in.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, January 11, 2013
Dear Valued Guest,
We truly appreciate your kind words about our staff services even though you were not able to stay at our hotel. We are all happy that you received your passports and truly look forward to meeting you the next time your travels come through the Greater Miami Area, happy new year to you!!!
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Additional Information about Holiday Inn Express Miami Airport Central-Miami Springs

Also Known As:
Holiday Inn Express Miami Airport Central-Miami Springs Hotel
Holiday Inn Express Miami Airport Central-Miami Springs Hotel Miami Springs
Holiday Inn Miami Springs
Holiday Inn Express Miami Springs
Miami Springs Holiday Inn
Address: 5125 Northwest 36th Street (Doral Boulevard), Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 12 hotels in Miami Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Miami Airport Central-Miami Springs 2.5*
Official Description (provided by the hotel):
Today is the day to indulge as you will find modern convenience and excellent service located right here at the Holiday Inn Express Miami International Airport. Fresh from a multi-million dollar renovation, this unique bed and breakfast style Express is the perfect stop for your visit to the Greater Miami area. Our newly revitalized location is centrally located near Miami International Airport with free 24 hour shuttle service to and from Miami International Airport to cater to all flight patterns. Our hotel is easily accessible to the Port of Miami for cruise vacation getaways, and nearby to the greatest shopping venues in Miami, as well as ideal for exploring the sites of Greater Miami and the beaches. Our Express Start hot breakfast buffet provides the energy for you to begin your day in this extraordinary city. Please allow our comfortably restyled hotel to treat you to a new level of relaxation, in a friendly environment. We look forward to your arrival! ... more   less 
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