Spent a Friday night at this hotel after overseas return. Hotel is very convenient to the airport--about a ten minute shuttle ride. The hotel is comfortable with a very welcoming front desk crew. The room is good and about as expected for this chain. Much of the clientele on a Friday seemed to be families or folks coming or going from/on a cruise. One good feature is that there are a couple of economical, good eating options right next to it. On one side is a pancake type family restaurant and on the other is a sports bar with a full range of craft beers and upscale pub food. Breakfast at the hotel is above average for this type of inn.

My only issue was shuttle service. First, be careful at the airport. There are several Holiday Inn busses going to different places including at least two labelled Holiday Inn Express. This is the one labelled Miami Springs...not Doral. Second, you may have to wait awhile for a ride. My wait at the airport was a little over thirty minutes. On the return I signed up for the 12:30 afternoon shuttle. The shuttle was in the lot at noon but did not leave until 1pm. I mentioned to both the driver and the front desk person that I signed up for a 12:30 ride which they wrote down the night before. However, neither seemed the least bit interested in providing that ride since it must have been lunchtime for the driver. So, don't cut it too close on shuttle from this place.

We stayed for one night before leaving for a cruise the next morning. The front desk was very courteous and friendly; they really went out of their way to do whatever they could to help.

As mentioned, the hotel is aging, but the room was just fine, clean and comfortable.

The main patrons of the hotel seemed to be fellow cruisers. Be prepared for mass chaos in the morning. The breakfast area was packed-but the staff did a great job trying to keep up with replenishing the buffet.
Transportation to the port or airport was also a fiasco. Just have patience and allow yourself extra time.
I would stay here again for the overnight before a cruise. Can't beat the location and price.

We were only there one night to catch an early morning flight home. The staff went out of their way to be helpful and I really appriciated it. The room was standard and our flight left before breakfast, but thanks to the great shuttle service.

I have stayed in many holliday inn express and this was way too old.
the breakfast was poor and with no personel there to help you with supplies.
This hotel did not have the quality and service i'm use to receive on my previous holliday inn express...