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“OK when on your way to someplace else.” 3 of 5 stars
Review of Holiday Inn Express Miami Airport Central-Miami Springs

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Holiday Inn Express Miami Airport Central-Miami Springs
2.5 of 5 Hotel   |   5125 Northwest 36th Street (Doral Boulevard), Miami Springs, FL 33166   |  
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Ranked #4 of 12 Hotels in Miami Springs
Virginia Beach, Virginia
Top Contributor
59 reviews 59 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
58 helpful votes 58 helpful votes
“OK when on your way to someplace else.”
3 of 5 stars Reviewed November 19, 2012

We stayed for one night before leaving for a cruise the next morning. The front desk was very courteous and friendly; they really went out of their way to do whatever they could to help.

As mentioned, the hotel is aging, but the room was just fine, clean and comfortable.

The main patrons of the hotel seemed to be fellow cruisers. Be prepared for mass chaos in the morning. The breakfast area was packed-but the staff did a great job trying to keep up with replenishing the buffet.
Transportation to the port or airport was also a fiasco. Just have patience and allow yourself extra time.
I would stay here again for the overnight before a cruise. Can't beat the location and price.

Room Tip: There is an IHOP across the parking lot from the hotel-but if you get in late, be prepared to wait a...
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  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, November 29, 2012
Dear Valued Guests,
Thank you so much for choosing the Holiday Inn Express at Miami Airport for your pre cruise stay, we are glad that our staff made your stay comfortable and plesant. Thank you for the nice comments and I will share with everyone. We hope you had a wonderful cruise vacation and look forward to seeing you next time your travels bring you to the greater Miami area. Have a nice day!
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341 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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English first
Fredericton, New Brunswick, Canada
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed November 14, 2012

We were only there one night to catch an early morning flight home. The staff went out of their way to be helpful and I really appriciated it. The room was standard and our flight left before breakfast, but thanks to the great shuttle service.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, November 16, 2012
Dear Guest,
Thank you so much for your kind feedback on our shuttle service, I will be sure to pass on your comments to our staff members. We are so glad you are pleased and look forward to hosting your next stay when traveling to the Greater Miami area, have a nice day!
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Punta Cana, Dominican Republic
Top Contributor
153 reviews 153 reviews
43 hotel reviews
Reviews in 57 cities Reviews in 57 cities
129 helpful votes 129 helpful votes
2 of 5 stars Reviewed November 14, 2012

I have stayed in many holliday inn express and this was way too old.
the breakfast was poor and with no personel there to help you with supplies.
This hotel did not have the quality and service i'm use to receive on my previous holliday inn express...

  • Stayed October 2012, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, November 15, 2012
Dear Guest,
We thank you for your candid feedback and can assure you that this is a top priority for us, our management team is working right now to ensure top quality service is provided for all guests throughout the hotel including the breakfast area. Again, thank you for your comments and please know that we will work hard to gain your trust in our hotel.
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Polegate, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 2, 2012

I stayed here for two nights with the rest of a wedding party heading for a cruise. The room was very clean and comfortable and the staff were exceptionally helpful and accomodating letting us use the breakfast area for a family gathering the evening prior to the wedding cruise. Given that the hotel was full it was very quiet and the coffee and chilled water available at all times in reception was very welcome.
I used the recommended shuttle for the port on 3 occasions, once into the city, once to the port and again to return to the airport after the cruise. I found it to be very efficient with friendly and informative drivers.
All in all I was very pleased with my whole experience of the Holiday Inn Express and it's staff! Thank you for making my first stay in Miami memorable!

  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, November 8, 2012
Dear valued guests,
It was our sincere pleasure to host the wedding party here, we all enjoyed meeting the bride & groom and their family and friends. We are all so pleased your group was happy and wish the happy couple along with their family and friends all the best! Thank you again for choosing the Holiday Inn Express at Miami Airport and we look forward to meeting again the next time your group travels to the Greater Miami area. Perhaps next year's anniversary cruise?
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Greenwood, South Carolina
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 24 cities Reviews in 24 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 28, 2012

arrived at amtrak station at 6:00 pm took taxi to hotel .taxi charged $14.00.chose this hotel as it's close to port of miami and i had stayed at the hotel before.the front desk staff were very helpful and caring they gave good instructions and happy to assist in whatever i need. they served with a smile and made you feel welcome.i was imformed of the shuttle service to the port of miami which is not a part of the hotel.the shuttle was for a fee / but i feel the hotel need to distance themselves from the shuttle company especially if they they are no going to be on time to pick up the people at the set time. we waited for amost an hour and they never gave a reason why nor said they were sorry for the delay. the computer printer didnot work but they let me use the office printer with a smile.the room was quiet and meet my needs,there was a microwave and refrig in the room which was very helpful.the ac worked well.this was a solo trip and i felt llike this was a safe area for a single lady.the people at the front desk was always available
the breakfast was good.

Room Tip: please go look at the room before agreeing to the room
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  • Stayed October 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, October 30, 2012
Dear Valued Guest,
Thank you so much for your valued information on the outside shuttle service we recommend to the Port of Miami. We will immediately get with the owner of this company and address this issue as we will only recommend highly reputable companies to our valued guests. We truly apologize for the inconvenience caused to you. We appreciate your kind comments on our staff and will share with them. We wish you a very pleasant day!
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Escondido, California
Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 24, 2012

We arrived at Miami Airport at 8 PM after an exhausting day of flight. We had chosen this hotel because it was close to the airport and had free shuttle service. Even though we called the hotel three times, only to be told the shuttle was "on its way", we waited nearly 2 hours for it - outside in the rain, heat and humidity. All the other major hotel brands came and left within 20 min of our arrival. Even the "other" Holiday Inn Express shuttle came by, but we were told we had to wait. The hotel itself was staffed by friendly people and did arrange for shuttle the next day to the cruise terminal, but that was for $20 per person fee.

I would not recommend this to any traveler planning on using their shuttle.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, October 30, 2012
Dear Valued Guest,
We would like to thank you for your feeback and truly apologize for the inconvenience at the airport. We will immediately review and implement new procedures to ensure speedy shuttle service to the airport. We appreciate your comments and wish you a nice day.
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Louisville, Kentucky
Top Contributor
63 reviews 63 reviews
12 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 15, 2012

This hotel is very close to the airport and there is a 24 hour free shuttle both to and from the airport. When planning your trip to the airport from the hotel in the shuttle, pay attention to the advice to leave several hours ahead of your flight. Even though the airport is close by, there is very heavy traffic and it takes the shuttle some time to navigate through the traffic to reach your departure terminal. This hotel is comfortable and has excellent sleeping accommodations. Without a car, you are steps away from a sports bar/restaurant and a 24 hour IHOP. The hotel offers a suitable hot breakfast buffet each morning as well. This is an excellent choice if you need to stay very close to Miami International Airport.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trisha M, General Manager at Holiday Inn Express Miami Airport Central-Miami Springs, responded to this review, October 23, 2012
Thank you so very much for your review. Our staff works very hard to ensure a memorable stay for all our guests and we are so pleased you were satisfied, your comments mean a great deal to us. We look forward to seeing you again the next time you travel thru Greater Miami, please ask for me directly, I would like to opportunity to personally meet you and say thank you on behalf of my entire staff. Have a wonderful day and thanks for making ours a little special today!
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Additional Information about Holiday Inn Express Miami Airport Central-Miami Springs

Address: 5125 Northwest 36th Street (Doral Boulevard), Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 12 Hotels in Miami Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Miami Airport Central-Miami Springs 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
Today is the day to indulge as you will find modern convenience and excellent service located right here at the Holiday Inn Express Miami International Airport. Fresh from a multi-million dollar renovation, this unique bed and breakfast style Express is the perfect stop for your visit to the Greater Miami area. Our newly revitalized location is centrally located near Miami International Airport with free 24 hour shuttle service to and from Miami International Airport to cater to all flight patterns. Our hotel is easily accessible to the Port of Miami for cruise vacation getaways, and nearby to the greatest shopping venues in Miami, as well as ideal for exploring the sites of Greater Miami and the beaches. Our Express Start hot breakfast buffet provides the energy for you to begin your day in this extraordinary city. Please allow our comfortably restyled hotel to treat you to a new level of relaxation, in a friendly environment. We look forward to your arrival! ... more   less 
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Also Known As:
Holiday Inn Express Miami Airport Central-Miami Springs Hotel Miami Springs
Holiday Inn Miami Springs
Holiday Inn Express Miami Springs
Miami Springs Holiday Inn

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