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“Close to perfection” 5 of 5 stars
Review of EB Hotel Miami Airport

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EB Hotel Miami Airport
4.0 of 5 Hotel   |   4299 NW 36th St, Miami Springs, FL 33166   |  
Hotel website
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Hotel amenities
Special Rate
Free room upgrade
Ranked #1 of 12 hotels in Miami Springs
Belo Horizonte, MG
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Close to perfection”
5 of 5 stars Reviewed March 31, 2014

Great location (close to the Miami Intl Airport), cleanliness, good quality sleep, attention to the clients, this hotel have it all. Our room (apartment) was huge, as was the bathroom. Costs a little high, no breakfest included, but still, looking back to the experience, I must say that the cost-benefit is good.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, April 1, 2014
Dear rqcpimienta,

Thank you for sharing with the Tripadvisor community your experience at EB Hotel Miami.

We are delighted to read that you found our location to be convenient for your trip and that you had a great experience with us.

We appreciate such kind comments and hope you can stay with us again in your future visits to Miami.

Regards,

Mari Martin
EB Hotel Miami
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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214 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Clarksville, Tennessee
1 review
4 of 5 stars Reviewed March 23, 2014

We didn't know that to expect when we checked in but we were pleasantly surprised. We stayed in the deluxe suite which was more spacious than we could have imagined. We were there to attend the Miami Heat game but stayed here because it was very close to the airport. The surround sound bar didn't work in our room but the maintenance engineer was there quickly to replace it. We had a couple of drinks at the bar and because it was my fiance's birthday, the bartender (Barbara) made a signature birthday drink for him and they helped me sing Happy Birthday. We also enjoyed a slice of delicious chocolate cake. Great staff. The only issue we had with this caliber of hotel was the thread count of the sheets. We just thought they would be softer and more inviting. Other than that, we will definitely stay at the EB hotel wherever we are in Miami.

Room Tip: Quick note...they do serve a breakfast buffet for around $18.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, March 24, 2014
Dear Ms. Djuanajones,

Thank you for sharing with the Tripadvisor community your experience at EB Hotel Miami.

We are happy to read that you were impressed with our property and with our staff and that your fiancé enjoyed a very happy birthday at our property!

Thank you so much for your kind comments and hope we can host you again soon!

Regards,

Mari Martin
EB Hotel Miami
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 20, 2014

We arrived here at 2.30 am from ER in Miami University Hospital! They were very kind and helpful. On Sunday their laundry wasn't operating so they lent me the shuttle bus and driver to go and find a laundromat. And again to go and collect the washed laundry. Then I went down to the restaurant for some refreshment as my husband wasn't well and they gave it to me on the house. The room was truly comfortable, a haven in a time of trouble.
So thank you to the staff.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, March 23, 2014
Dear Mr. Jaxtennant,

Thank you for sharing with the Tripadvisor community your experience at EB Hotel Miami.

We are happy to read that you were satisfied with the service provided and that we were able to make you feel better during your difficult time.

We truly appreciate such kind comments and hope we can host you again soon,

Regards,

Mari Martin
EB Hotel Miami
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Croton on Hudson, New York
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 17, 2014

Beautiful ambiance, lovely attentive staff. Good food and drinks all reasonable price. I actually did not stay here but sanded in because my room at the nearby holiday inn wasn't ready yet. Should of booked here. Poolside is fabulous , comfy seating great soft towels chic pool area. Only place to eat besides fast food. Hotel restaurant was great!

  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, March 18, 2014
Dear Mr. Hojo15,

Thank you for sharing with the Tripadvisor community your experience at EB Hotel Miami.

We are happy to read that you were satisfied with our restaurant service and food and that you enjoyed our pool area. It is definitely a treat to relax and unwind there!

We appreciate your kind comments and hope you get to stay with us next time you are in Miami.

Regards,

Mari Martin
EB Hotel Miami.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 11, 2014

The hotel room was the best I've ever been. Very sophisticated, modern and updated furniture and fixtures. The hotel's front desk and shuttle service was great too. They were very helpful and friendly. My husband and I were impressed. But once we went to the restaurant, it turned us off. Their service sucks. Too long to wait to get our orders taken and we were starving when our food arrived. Their menu was overpriced too especially their breakfast buffet. It's $15 plus $3 tax with a limited choices. Eggs are hard boiled only. Nothing like you can ask however you want it coked. There isn't a lot of choices if we do breakfast entree either. Food was just ok. We should've just eaten at Tropical Pollo and Burger King just outside the hotel. We would've gotten more for our money. With the price you pay for the room, they might as well add in a free continental breakfast. Need to mention that when we called housekeeping for additional bottles of conditioner and lotion in our rooms, it took her 15 minutes to get to our room.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, March 12, 2014
Dear Ms. Mara D.

Thank you for sharing with the Tripadvisor community your experience at the EB Hotel Miami.

We are sorry to read that you were not satisfied with our restaurant service. We are working in adding more variety to our buffet breakfast and more items into our a la carte menu for lunch and dinner.

We appreciate your feedback and hope we can host you again soon,

Regards,

Mari Martin
EB Hotel Miami.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
Top Contributor
115 reviews 115 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed March 10, 2014

The accommodations are stunning, comfortable and an elegant style of sophistication. On the other hand, the hotel restaurant was terrible! Service was extremely slow... 35 minutes to get a salad, 45 minutes to get a refill on water and inaccurate information on their overpriced menu. I settled on ordering the grilled chicken dish which read "chicken with grilled veggies". When selecting this item, the menu stated it came with two sides. But when making two selections the waiter said I can only make one since was already with the meal. Very misleading.

Back to the hotel stay. There was many nice touches to the room and lobby. The night went fast with the comfortable bed and low noise, if any. Would stay again, but would make an alternative decision on cuisine. Something delivered would be a better choice.

Room Tip: Get a room away from the elevator and down the hall.
See more room tips
  • Stayed March 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, March 11, 2014
Dear Mr. J.S.

Thank you for sharing with the Tripadvisor community your experience at EB Hotel Miami.

We are happy to read that you enjoyed our décor and the nice touches in our rooms, however we are sad to read that you did were not satisfied with our restaurant service. We apologize for the misunderstanding, you should have been able to get the 2 side dishes as it is stated on the menu. We will follow up with our staff to make sure that situations like this one don't take place again.

We appreciate your comments and look forward to host you in your next visit to Miami.

Regards,

Mari Martin
EB Hotel Miami
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port-au-Prince, Haiti
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 6, 2014

In the vicinity of all 4 start hotels, it's sometimes hard to differentiate the good from the less good.

Eb Miami hotel is conveniently located near the airport, pricey (as they all are in that area) but for that price, you get an amazing quality sleep, included airport shuttle, and smiles from the multi-lingual, accommodating, well-informed staff from start to finish. I was not looking for more that a lay-over night near the airport, and I got out with really nice stay !

The Eb Hotel is only losing points on the price (but if you book through Hotwire you can get deals) and the fact that breakfast was not included.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, March 9, 2014
Dear Ms.Antine L.

Thank you for sharing with the Tripadvisor community your experience at EB Hotel Miami.

We are delighted to read that you had a really nice stay with us and that you were pleasantly surprised with our service.

We appreciate your comments and hope to host you again soon,

Regards,

Mari Martin
EB Hotel Miami
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about EB Hotel Miami Airport

Address: 4299 NW 36th St, Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 12 hotels in Miami Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — EB Hotel Miami Airport 4*
Official Description (provided by the hotel):
EB Hotel Miami Airport is a brand new 4 star hotel located just a few minutes from Miami International Airport. It offers 133 luxurious rooms equipped with 42' LED TVs, emulated surround sound systems, adjustable comfort beds, coffee machines, alarm clocks and ipod docking stations. The EB Hotel Miami offers free shuttle to and from MIA Airport, 24 hours room service and 24 hours access to our business center and fitness center. ... more   less 
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