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“Without doubt the first choice for Airport, business or touring!” 5 of 5 stars
Review of EB Hotel Miami Airport

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EB Hotel Miami Airport
4.0 of 5 Hotel   |   4299 NW 36th St, Miami Springs, FL 33166   |  
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Hotel amenities
Offers & Announcements
Free room upgrade
Ranked #1 of 12 Hotels in Miami Springs
Chepstow
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
“Without doubt the first choice for Airport, business or touring!”
5 of 5 stars Reviewed September 28, 2013

Like other reviewers I was here courtesy of BA because of a missed connection mid September. However my annoyance soon disappeared when I was picked up by Courtesy Bus and booked into this new hotel. The warm welcome started at the airport and continued throughout the stay. The staff were efficient, friendly, without being 'over familiar' and very polite.
Although I was obviously a BA 'special rate' guest all the staff went out of their way to provide a warm atmosphere which can be difficult in a new build. Unlike some hotels where I have 'billeted' by an Airline or Cruise Company I was not treated as a 'cut price' guest.
The security personnel who doubled as the Courtesy coach drivers were very approachable and extremely polite as were all the staff. The 'official launch' hasn't happened yet and I for one didn't notice any worrisome wrinkles that need ironed out before the launch. The Chef was able to lay on a hot buffet that was more than satisfactory for the 17 (?) BA guests at extremely short notice and with limited resources . The suite I was given was luxurious and even at their Rack rate would have been excellent value. I used to come to Miami on business about 3 times a year for about 6 years and had this hotel been open then, I would have stayed every time simply because of the quality of service, the large comfortable rooms, ample work space and desk, and large car park. The next time I'm in Miami then it's here I'm staying!

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, October 12, 2013
Dear Mr. Kemfree,

Thank you for sharing with the Tripadvisor community your experience at EB Hotel Miami.

We are glad to hear that you felt that warm atmosphere we want to create for all of our guests and that next time you are in Miami you will stay with us.

We appreciate your feedback and look forward to host you again soon!

Regards,

Mari Martin,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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355 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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Colnbrook, United Kingdom
Top Contributor
62 reviews 62 reviews
11 hotel reviews
Reviews in 26 cities Reviews in 26 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed September 21, 2013

Recently stayed in this hotel courtesy of British Airways when our flight to Mexico was delayed -officially due to open in December 2013 so not fully functional as yet - kitchen closes 15.00 and opens at 06.00 so not ideal for late or early flights.
This said everything else is fab. Magical large rooms will sleep 5 easily , 2 TV's , Air bed (king size) in main bedroom, intelligent lighting system and the shower alone is a dream. We will go back when in Miami again- 10 mins from Airport .
The whole management team were put under pressure by BA with the lack of their planning but attended to challenge admirably- even to the tune of general manager offering us her personal apologies for the delay in checking us in. I promised to do this review for her as I need to tell people that this in one of the best hotels our family have stayed in, and we have stayed in a few- comparable with hotels in Dubai
We done E B Hotels....open more

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, September 23, 2013
Dear Mr. Rehal,

Thank you for sharing with the Tripadvisor community your experience at EB Hotel Miami.

We are delighted to hear that EB Hotel is one of the best hotels you have stayed in and that you will come back next time you are in town.

Thank you so much for your feedback and we look forward to host you in your next visit to Miami.

Regards,

Mari Martin
EB Hotel Miami.
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Caracas, Venezuela
Senior Contributor
33 reviews 33 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed September 17, 2013

Without a doubt this is one of the best Hotels I have been... The location is very attractive for people traveling for business, airline crews, short stays and families without children.

Has a huge parking lot, a modern and a beautiful lobby, all the main public areas are very luxurious and trendy.

Their rooms are spacious, luxurious, modern and clean. They have details in the room that I had never seen in other hotels. The beds are very comfortable.

The bathroom is a real experience, has a motion sensor that turns the lights, the shower has about 8 water outlets and has a panoramic glass with view to the room. All super fancy and very well thought

The gym is quite modern and complete, the pool is not a big deal ...

People who live in Venezuela have the possibility to pay in local currency through the Travel Agency "Prime Travel" which is a great advantage considering the currency control.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, September 19, 2013
Dear PYaselli,

Thank you for sharing with the Tripadvisor community your experience at EB Hotel Miami.

We are delighted to read that you consider us a wonderful surprise and that you enjoyed your stay with us.

Thank you again for such positive feedback and hope you stay with us again in your next visit to Miami.

Regards,

Mari Martin
EB Hotel Miami
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Papenburg, Niedersachsen, Germany
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 13, 2013

I was in surprise to see so beautiful Hotel next to Miami International airport. The design the quality the size of the rooms, the facilities make me feel better from my home. The dinner was Buffet but the food was well cooking and had great test, the people service with smile and ask you if you need anything else. As well the breakfast was classic American with the known style. Really I enjoyed my stay in EB hotel and will try to visit again upon my visit Miami. Congratulations !.

Room Tip: Ask guest relation desk to give you room in deck 6. All the rooms are beautiful but higher you can s...
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  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, September 13, 2013
Dear Mr. Antonis I,

Thank you for sharing with the Tripadvisor community your experience at EB Hotel Miami.

We are delighted to hear that you enjoyed your stay at our property and that you felt better than home!

Thanks again for your comments and hope you stay with us again soon,

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ludowici, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2013

We stayed at EB prior to our cruise vacation. The room was spacious and very comfortable, we did not want to leave. The bathroom is top-notch! The hotel is close to the Miami Airport which is a busy area, however, we did not have any problems with aircraft noise. Perfect place for business or leisure travelers.

Room Tip: Higher floors have a perfect view of the airfield
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, September 12, 2013
Dear 411Hafit,

Thank you for sharing with the Tripadvisor Community your experience at EB Hotel Miami.

It's very rewarding to read that you did not want to leave the hotel for your cruise vacation! That tell us that you enjoyed your stay and that we are doing our job right.

We really appreciate such positive feedback and hope to have you staying with us again soon,

Regards,

Mari Martin
EB Hotel Miami
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Oslo, Norway
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 6, 2013

We ended up in this hotel after BA gave us a bad start on our vacation. After a 10 hour delayed flight from London we missed our connecting flight to Ecuador. They gave us a room at this hotel for the night, and after travelling for more than 30 hours, this was a great surprise!

The hotel looks new, it has everything you need in your room, the shower room(!) is perfect, the bed enormous, the room is like a suite (maybe we got a suite? I have no idea)....

The front desk is very helpful, and the restaurant is ok (food is good, but slightly expensive). In other words, a perfect airport hotel. Just a 5 min drive from the airport, and they do have shuttle van.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, September 12, 2013
Dear Ms. rosa_sommerfugl,

Thank you for sharing with the Tripadvisor community your experience at EB Hotel Miami.

We are sorry to read that you lost your connecting flight to Ecuador, but we are also delighted to read that we were a great surprise during your vacation!

We are indeed a new hotel. We opened just over 3 months ago and we are in our soft opening stage, so we greatly appreciate the feedback from all of our guests!

Thank you again for your comments and hope you had a great vacation!

Mari Martin
EB Hotel Miami
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 29, 2013

Wonderful room. Great bed, big bathroom, good TV with great cable service. The rest of the services were just right. Little pool on a poor space with no atractive. Breakfast buffet was a little short, and products not remarkable.
Ordered a salad to room service and the cheese offered in it (feta) never appeard.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EB_Hotel_Miami, Manager at EB Hotel Miami Airport, responded to this review, September 2, 2013
Dear Mr. Dacal,

Thank you for sharing with the Tripadvisor community your experience at the EB Hotel Miami.

We regret to hear that you were not completely satisfied with our property and with the service we provided you. We are in the soft opening stage and our team is still working in some minor details that will allow us to provide the 5 star service that all of our guests deserve.

We greatly appreciate your feedback and please be confident that we are working hard to enhance every aspect of our property and of our service.

Thanks so much for your comments and we hope to see you back in our hotel in the near future,

Mari Martin
EB Hotel Miami
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about EB Hotel Miami Airport

Address: 4299 NW 36th St, Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 12 Hotels in Miami Springs
Price Range (Based on Average Rates): $$
Hotel Class:4 star — EB Hotel Miami Airport 4*
Number of rooms: 133
Official Description (provided by the hotel):
EB Hotel Miami Airport is a brand new 4 star hotel located just a few minutes from Miami International Airport. It offers 133 luxurious rooms equipped with 42' LED TVs, emulated surround sound systems, adjustable comfort beds, coffee machines, alarm clocks and ipod docking stations. The EB Hotel Miami offers free shuttle to and from MIA Airport, 24 hours room service and 24 hours access to our business center and fitness center. ... more   less 
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