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“One night stay - cruise parking available” 4 of 5 stars
Review of Holiday Inn Miami International Airport

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Holiday Inn Miami International Airport
3.0 of 5 Hotel   |   1111 South Royal Poinciana Boulevard, Miami Springs, FL 33166   |  
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Ranked #6 of 12 hotels in Miami Springs
GreenLeadersSilver level
Orlando, Florida
1 review
“One night stay - cruise parking available”
4 of 5 stars Reviewed October 14, 2013

We stayed one night before our cruise. They offer cruise parking at a bargain price as long as you stay one night and the cruise is no more than 7 days. The room is very large. The lobby gets busy with people arriving, checking out, waiting for shuttle service. The hotel offers somewhat complimentary shuttle service to the port. However, they do charge $3.00 "port fee" for the service. I would have given them a 5 star but did not because they do not offer complimentary shuttle service back to the hotel when you get back to Miami from the cruise. We had to take find a shuttle service in the port and pay $10 per person to get back to the hotel to retrieve our car. Please keep that in mind. All in all, still a good bargin versus paying $200 plus for port parking.

Room Tip: If you stay here the night before your cruise, please remember the hotel does NOT provide shuttle se...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Guest Relations Manager at Holiday Inn Miami International Airport, responded to this review, October 15, 2013
Dear Miss Cruise Traveller,

Thank you for your excellent review of the property! In regards to the return shuttle it is a policy that a hotel cannot go not the port to pick up passengers returning from the cruise. This has to be done by a transportation company and not a hotel. I do apologize if this created an inconvenience; the hotel has a 3rd party transportation company JUMAS located in the hotel lobby. The Holiday Inn Miami International Airport loves our cruisers! We look forward to your return.

Warm Regards,
Doreen
(786) 369-7667
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442 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
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Tegucigalpa
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 13, 2013

The hotel has improved its fitness center and it has a swimming pool large enough for lap swimming. This allows you to combine business with fitness. The hotel parking area and lobby are visited by ducks coming in from a neighboring canal. Great to watch!!!

Room Tip: Choose higher floors to get good views.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this review, October 15, 2013
Hello Elias,

It is always nice to see returning guests-thank you! I am glad you enjoyed the ducks, they are fun to watch. I hope you were able to enjoy the new pool furniture. We appreciate you taking the time to post this excellent review.

Thank you,
Doreen
(786) 369-7667
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bangalore, India
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed October 13, 2013

Huge rooms with awesome views of the airport runways. Great amenities, facilities, and very helpful & considerate staff. great breakfast again in a restaurant with great views across Miami.
Overall, a perfect hotel if you are looking for access to Miami downtown, Miami beach and surrounding areas. At this price you wouldn't get anything half decent in Miami beach.

Room Tip: Ask for a room overlooking the airport.
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this review, October 15, 2013
Thank you for the wonderful review, we will share your kind comments with our staff. It was nice to see you enjoyed the views of the city skyline, & airport. Please join us again on your next stay, we appreciate your business and love having you here!

Doreen Latimer
Director of Sales & Marketing
(786) 564-0787
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Philipsburg, null, Netherlands Antilles
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 3, 2013

we spend a night here when we had to overnight in Miami for our next flight the next day. The rooms are spacious, nice little bathtub and big tv. wireless internet was pretty fast, and service was quick and friendly. Our son got a cookie at check in and check out from the front desk haha. Surely won him over!
It has a nice pool also, which we didn't use because of lack of time, only complaint i'd have is that there was quite a bit of noise from overflying planes (well duhhh you'd say, it's close to the airport after all!) and music coming from a mysterious source...
the beds by the way, after reading some reviews about them being uncomfortable, I have to disagree....had the best sleep in this hotel (bedwise), and being that i'm very pregnant, that's something hard to find for me ;)

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this review, October 15, 2013
Dear Jennefer,

Thank you for taking the time to write review and share your experience with others. We will share this great review with the entire staff. Congratulations on the new baby! We hope you will bring your little ones back some-day we will have the cookies waiting. We are the closest Holiday Inn to Miami International Airport, hopefully we will see you again, thank you.

Doreen Latimer
Director of Sales & Marketing
(786) 564-0787
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Top Contributor
83 reviews 83 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed September 29, 2013

We chose this hotel because my family were flying in from Kansas and we were driving in from Orlando and it was close to the airport for them.
We had 4 rooms and they put us all close together on the 2nd floor. The rooms were big, clean and the beds were so comfortable! Not much to choose from to eat close by if you don't want a large meal, but my grandson was fine with french fries.
The next day they took us on a large comfortable bus to the port to get on the ship but the whole experience was very organized, unlike some of the other hotels we have stayed at and cruised.
I have no complaints at all with our experience.
I had no complaints at all with our stay.

Room Tip: I think it's a little noisy on the first floor with people waiting for buses so you might want a...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this review, October 15, 2013
Dear Traveling Grandma,

We are so happy, you enjoyed your stay! We hope you will stay with us again in the future. When you visit again you can dine on the 9th Floor at the hotel’s restaurant the El Mirador- Kids Eat Free, and the restaurant has amazing views of the City Skyline and Airport-it’s fun to watch the planes take off & land. Thank you again for the great review- we appreciate it!!

Doreen Latimer
Director of Sales & Marketing
(786) 564-0787
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 29, 2013

Hotel close to the airport. Shuttle from the airtport available 24/24 every 30 mins.
Meal good quality but expensive. Service personnel doing theri job but nothing more than that...
Breakfast excellent, 2 swimming pool in a quite environmental.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Miami International Airport, responded to this review, October 15, 2013
Dear DanieleR2,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are delighted to read you enjoyed the breakfast program. However, we regret letting you down on some aspects of your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas. and take the necessary actions to ensure similar situations can be avoided in the future.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Connie D
Case Manager
IHGCare
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Vicenza, Italy
Top Contributor
219 reviews 219 reviews
99 hotel reviews
Reviews in 103 cities Reviews in 103 cities
55 helpful votes 55 helpful votes
5 of 5 stars Reviewed September 26, 2013

The hotel is not new, and rooms could do with a refurbishment (and maybe a couple of socket outlets, too). But the front staff desk is awesome. They let you really feel welcome, and the position of the hotel is convenient if you need to stay around the Airport area.
Breakfast was excellent, too.
I will definitely stay again.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mrg971, General Manager at Holiday Inn Miami International Airport, responded to this review, September 27, 2013
Dear Guest,

We appreciate your kind words about our greatest strength, our staff and service, I am also glad to tell you that our complete renovation has began and we are on schedule to be finished by end of year. Our rooms, corridors and Restaurant are getting a complete make over with a focus on in room experience. The addition of outlets built in to the head boards are part of that focus.

I remain at your service

Markos A Rivas
General Manager
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Additional Information about Holiday Inn Miami International Airport

Address: 1111 South Royal Poinciana Boulevard, Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Miami Springs
#4 Business Hotel in Miami Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Miami International Airport 3*
Official Description (provided by the hotel):
The signs of change are everywhere at the Holiday Inn Miami International Airport hotel. From our iconic signs to our genuine service, from our lobbies to our linens, you'll see the difference the moment you arrive. We invite you to come see for your self, the newly re-launched Holiday Inn. ... more   less 
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Also Known As:
Holiday Inn Miami International Airport Hotel Miami Springs
Miami Springs Holiday Inn
Holiday Inn Miami Springs

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