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“Revisited, better experience” 5 of 5 stars
Review of Holiday Inn Miami International Airport

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Holiday Inn Miami International Airport
3.0 of 5 Hotel   |   1111 South Royal Poinciana Boulevard, Miami Springs, FL 33166   |  
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Ranked #6 of 12 Hotels in Miami Springs
GreenLeadersSilver level
San Pedro Sula, Honduras
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
“Revisited, better experience”
5 of 5 stars Reviewed October 13, 2013

The hotel has improved its fitness center and it has a swimming pool large enough for lap swimming. This allows you to combine business with fitness. The hotel parking area and lobby are visited by ducks coming in from a neighboring canal. Great to watch!!!

Room Tip: Choose higher floors to get good views.
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  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this review, October 15, 2013
Hello Elias,

It is always nice to see returning guests-thank you! I am glad you enjoyed the ducks, they are fun to watch. I hope you were able to enjoy the new pool furniture. We appreciate you taking the time to post this excellent review.

Thank you,
Doreen
(786) 369-7667
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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497 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
bangalore, India
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 13, 2013

Huge rooms with awesome views of the airport runways. Great amenities, facilities, and very helpful & considerate staff. great breakfast again in a restaurant with great views across Miami.
Overall, a perfect hotel if you are looking for access to Miami downtown, Miami beach and surrounding areas. At this price you wouldn't get anything half decent in Miami beach.

Room Tip: Ask for a room overlooking the airport.
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  • Stayed October 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this review, October 15, 2013
Thank you for the wonderful review, we will share your kind comments with our staff. It was nice to see you enjoyed the views of the city skyline, & airport. Please join us again on your next stay, we appreciate your business and love having you here!

Doreen Latimer
Director of Sales & Marketing
(786) 564-0787
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Philipsburg, null, Netherlands Antilles
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 3, 2013

we spend a night here when we had to overnight in Miami for our next flight the next day. The rooms are spacious, nice little bathtub and big tv. wireless internet was pretty fast, and service was quick and friendly. Our son got a cookie at check in and check out from the front desk haha. Surely won him over!
It has a nice pool also, which we didn't use because of lack of time, only complaint i'd have is that there was quite a bit of noise from overflying planes (well duhhh you'd say, it's close to the airport after all!) and music coming from a mysterious source...
the beds by the way, after reading some reviews about them being uncomfortable, I have to disagree....had the best sleep in this hotel (bedwise), and being that i'm very pregnant, that's something hard to find for me ;)

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this review, October 15, 2013
Dear Jennefer,

Thank you for taking the time to write review and share your experience with others. We will share this great review with the entire staff. Congratulations on the new baby! We hope you will bring your little ones back some-day we will have the cookies waiting. We are the closest Holiday Inn to Miami International Airport, hopefully we will see you again, thank you.

Doreen Latimer
Director of Sales & Marketing
(786) 564-0787
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Orlando, Florida
Top Contributor
94 reviews 94 reviews
37 hotel reviews
Reviews in 37 cities Reviews in 37 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed September 29, 2013

We chose this hotel because my family were flying in from Kansas and we were driving in from Orlando and it was close to the airport for them.
We had 4 rooms and they put us all close together on the 2nd floor. The rooms were big, clean and the beds were so comfortable! Not much to choose from to eat close by if you don't want a large meal, but my grandson was fine with french fries.
The next day they took us on a large comfortable bus to the port to get on the ship but the whole experience was very organized, unlike some of the other hotels we have stayed at and cruised.
I have no complaints at all with our experience.
I had no complaints at all with our stay.

Room Tip: I think it's a little noisy on the first floor with people waiting for buses so you might want a...
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  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this review, October 15, 2013
Dear Traveling Grandma,

We are so happy, you enjoyed your stay! We hope you will stay with us again in the future. When you visit again you can dine on the 9th Floor at the hotel’s restaurant the El Mirador- Kids Eat Free, and the restaurant has amazing views of the City Skyline and Airport-it’s fun to watch the planes take off & land. Thank you again for the great review- we appreciate it!!

Doreen Latimer
Director of Sales & Marketing
(786) 564-0787
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 29, 2013

Hotel close to the airport. Shuttle from the airtport available 24/24 every 30 mins.
Meal good quality but expensive. Service personnel doing theri job but nothing more than that...
Breakfast excellent, 2 swimming pool in a quite environmental.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Miami International Airport, responded to this review, October 15, 2013
Dear DanieleR2,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are delighted to read you enjoyed the breakfast program. However, we regret letting you down on some aspects of your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas. and take the necessary actions to ensure similar situations can be avoided in the future.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Connie D
Case Manager
IHGCare
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Vicenza, Italy
Top Contributor
241 reviews 241 reviews
104 hotel reviews
Reviews in 116 cities Reviews in 116 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed September 26, 2013

The hotel is not new, and rooms could do with a refurbishment (and maybe a couple of socket outlets, too). But the front staff desk is awesome. They let you really feel welcome, and the position of the hotel is convenient if you need to stay around the Airport area.
Breakfast was excellent, too.
I will definitely stay again.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mrg971, General Manager at Holiday Inn Miami International Airport, responded to this review, September 27, 2013
Dear Guest,

We appreciate your kind words about our greatest strength, our staff and service, I am also glad to tell you that our complete renovation has began and we are on schedule to be finished by end of year. Our rooms, corridors and Restaurant are getting a complete make over with a focus on in room experience. The addition of outlets built in to the head boards are part of that focus.

I remain at your service

Markos A Rivas
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
119 reviews 119 reviews
14 hotel reviews
Reviews in 37 cities Reviews in 37 cities
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed September 26, 2013 via mobile

Close to airport got a room to spend day befor late flight home. Staff where very helpful, nice pool available. Bar on 9th floor and you can dine with great views over area. Food very nice but large portions!!!

  • Stayed September 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mrg971, General Manager at Holiday Inn Miami International Airport, responded to this review, September 27, 2013
Dear Guest,

We are thankful for your kind comments, I will share them with our staff.

Regards

Markos A Rivas
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Miami International Airport

Address: 1111 South Royal Poinciana Boulevard, Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 12 Hotels in Miami Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Miami International Airport 3*
Number of rooms: 219
Official Description (provided by the hotel):
The signs of change are everywhere at the Holiday Inn Miami International Airport hotel. From our iconic signs to our genuine service, from our lobbies to our linens, you'll see the difference the moment you arrive. We invite you to come see for your self, the newly re-launched Holiday Inn. ... more   less 
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Also Known As:
Holiday Inn Miami International Airport Hotel Miami Springs
Miami Springs Holiday Inn
Holiday Inn Miami Springs

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