We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value” 3 of 5 stars
Review of Holiday Inn Miami International Airport

Save Saved
You added Holiday Inn Miami International Airport to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Miami International Airport
3.0 of 5 Hotel   |   1111 South Royal Poinciana Boulevard, Miami Springs, FL 33166   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save up to 25%
Ranked #6 of 12 hotels in Miami Springs
GreenLeadersSilver level
USA
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Good value”
3 of 5 stars Reviewed August 11, 2013

The hotel is well located if you have to be in the airport area. The rooms are clean and the personal is helpful. What sets aside this property from others, is the rate - $60.00 per night plus the local taxes. What could be improved, would be to have all rooms with a safe; now you have to ask for one, and they will bring it to your room (if available), and I thought that was not so secure and certainly inconvenient. The breakfast was adequate for $15.00, but could easily be better by just offering yogurt, which seems to be a common food in most other hotels. Bottom line, I would return, based on the value.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this review, August 13, 2013
We appreciate you taking the time to tell us about your stay. We are happy to hear you found the hotel a good value. Summer time is an excellent time to find specials and promotions here in South Florida. We do offer many rates that include breakfast, something to consider for your next stay. We hope to welcome you back again in the future.

Warm Regards,
Doreen
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

449 people have reviewed this hotel

Traveler rating
    92
    126
    124
    57
    50
See reviews for
124
117
39
76
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Woodruff, South Carolina, United States
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 8, 2013

This hotel is an AIRPORT HOTEL!!! It is for long term parking, airport shuttles etc, business stop overs etc. It is not for families. The Staff is great. They deal with HIGH volume customers coming and going. They do their very best to work with you. The place is clean and well maintained. But it is right across from the airport, so if you don't like the noise, then stay somewhere else. They also provide long term parking for and 1$ shuttle fees for to the cruise terminals. This is why we chose to stay there. This is a hotel for convenience, not relaxing. If you want that. Pay more and Move. I especially want to thank the night staff Cynthia and Jose who were excellent and very kind to me.

Room Tip: If you like looking at plans, ask for the side of the hotel that faces the runway. My son and I had...
See more room tips
  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this review, March 26, 2014
Dear Valued Guest,
Thank you for your past stay at our hotel the Holiday Inn Miami International Airport. We appreciate you taking the time to write a review on Trip Advisor and share your experience with others. We have used your feedback to improve our hotel and want to share exciting news.
In 2009 the Holiday Inn Miami International Airport was one of the first properties to re-launch the new improved IHG- Holiday Inn product here in South Florida. This included a major renovation of all public area throughout the hotel, and added new Holiday Inn Hallmarks.
In 2014 the Holiday Inn Miami International Airport renovated AGAIN...... the hotel has BRAND NEW GUEST ROOMS & SUITES. These rooms are beautifully decorated with brand new top of the line furniture, refrigerators and microwaves in every room, larger 40" flat screen televisions, new bedding, additional outlets, and new bathrooms with your choice of a traditional tub or new shower.
The Holiday Inn Miami International Airport has added value: Complimentary Wi-Fi throughout the hotel and in all guest rooms, Complimentary Parking, Complimentary Transportation To/From Miami International Airport, Transportation To the Port of Miami, Signature Car Rental & Juma's Transportation Services on Property (3rd parties), and on-site 24 Hour Lobby Cafe & Room Service, Our Famous Vista Lounge (formerly the Tree Top) with Live Salsa Music on Saturday Nights & Salsa Dance Lessons on Sundays, and my favorite our El Mirador Restaurant with amazing views is located on the 9th floor "Sky Level" the 360 degree view of the City Sky Line will take your breath away.
Looking to book a meeting we have over 3,000 sq feet of flexible meeting space. Our talented culinary staff can cater any event from Weddings to Corporate Events for information about our Meeting & Catering Services and Availability contact catering@himiaia.com.
Please let us know if you need any assistance with future reservations. We would love to have you stay here with us. You can contact our reservations team at reservations@himiaia.com. Thank you for staying with us we appreciate your business.

Warm Regards,
Doreen Latimer
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 7, 2013

I always use this hotel when I travel for work and I always get treated like royalty. Everyone makes an effort to accompdate my needs and they go out of their way for any request. My room and bathroom always look and smell clean. The only hotel I trust. Won't stay anywhere else.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this review, March 26, 2014
Dear Valued Guest,
Thank you for your past stay at our hotel the Holiday Inn Miami International Airport. We appreciate you taking the time to write a review on Trip Advisor and share your experience with others. We have used your feedback to improve our hotel and want to share exciting news.
In 2009 the Holiday Inn Miami International Airport was one of the first properties to re-launch the new improved IHG- Holiday Inn product here in South Florida. This included a major renovation of all public area throughout the hotel, and added new Holiday Inn Hallmarks.
In 2014 the Holiday Inn Miami International Airport renovated AGAIN...... the hotel has BRAND NEW GUEST ROOMS & SUITES. These rooms are beautifully decorated with brand new top of the line furniture, refrigerators and microwaves in every room, larger 40" flat screen televisions, new bedding, additional outlets, and new bathrooms with your choice of a traditional tub or new shower.
The Holiday Inn Miami International Airport has added value: Complimentary Wi-Fi throughout the hotel and in all guest rooms, Complimentary Parking, Complimentary Transportation To/From Miami International Airport, Transportation To the Port of Miami, Signature Car Rental & Juma's Transportation Services on Property (3rd parties), and on-site 24 Hour Lobby Cafe & Room Service, Our Famous Vista Lounge (formerly the Tree Top) with Live Salsa Music on Saturday Nights & Salsa Dance Lessons on Sundays, and my favorite our El Mirador Restaurant with amazing views is located on the 9th floor "Sky Level" the 360 degree view of the City Sky Line will take your breath away.
Looking to book a meeting we have over 3,000 sq feet of flexible meeting space. Our talented culinary staff can cater any event from Weddings to Corporate Events for information about our Meeting & Catering Services and Availability contact catering@himiaia.com.
Please let us know if you need any assistance with future reservations. We would love to have you stay here with us. You can contact our reservations team at reservations@himiaia.com. Thank you for staying with us we appreciate your business.

Warm Regards,
Doreen Latimer
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 27, 2013

After getting my bank account zapped by Regency Miami Hotel I gracefully walked over to The Crowne Plaza nextdoor. Since it was a bit over my daily budget I thankfully prebooked for another Holiday In Property and Im very pleased with the staff. The GM, the bellhop and the front desk supervisor have been so attendant to my necessities and the airport shuttle is prompt and efficient.I highly recommend this Holiday Inn property if you are a business traveler. I rate them an 11 out of 10.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this review, March 26, 2014
Dear Valued Guest,
Thank you for your past stay at our hotel the Holiday Inn Miami International Airport. We appreciate you taking the time to write a review on Trip Advisor and share your experience with others. We have used your feedback to improve our hotel and want to share exciting news.
In 2009 the Holiday Inn Miami International Airport was one of the first properties to re-launch the new improved IHG- Holiday Inn product here in South Florida. This included a major renovation of all public area throughout the hotel, and added new Holiday Inn Hallmarks.
In 2014 the Holiday Inn Miami International Airport renovated AGAIN...... the hotel has BRAND NEW GUEST ROOMS & SUITES. These rooms are beautifully decorated with brand new top of the line furniture, refrigerators and microwaves in every room, larger 40" flat screen televisions, new bedding, additional outlets, and new bathrooms with your choice of a traditional tub or new shower.
The Holiday Inn Miami International Airport has added value: Complimentary Wi-Fi throughout the hotel and in all guest rooms, Complimentary Parking, Complimentary Transportation To/From Miami International Airport, Transportation To the Port of Miami, Signature Car Rental & Juma's Transportation Services on Property (3rd parties), and on-site 24 Hour Lobby Cafe & Room Service, Our Famous Vista Lounge (formerly the Tree Top) with Live Salsa Music on Saturday Nights & Salsa Dance Lessons on Sundays, and my favorite our El Mirador Restaurant with amazing views is located on the 9th floor "Sky Level" the 360 degree view of the City Sky Line will take your breath away.
Looking to book a meeting we have over 3,000 sq feet of flexible meeting space. Our talented culinary staff can cater any event from Weddings to Corporate Events for information about our Meeting & Catering Services and Availability contact catering@himiaia.com.
Please let us know if you need any assistance with future reservations. We would love to have you stay here with us. You can contact our reservations team at reservations@himiaia.com. Thank you for staying with us we appreciate your business.

Warm Regards,
Doreen Latimer
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed July 26, 2013

This hotel almost spoiled our trip to Miami for this reason would never stay here again. Checking in times are very long and the hotel gives preferential treatment to some guest over the others. My family and I was quite distraught with the front desk personnel asking us "what do we want in a very rude manner to be a hotel establishment. The housekeeping service is also terrible 7am in the morning I heard a knock on my room door and not even 2 seconds later it was opened and I was still sleeping and I never received an apology. If your looking for peace and tranquility this is not the place

  • Stayed July 2013, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Miami International Airport, responded to this review, August 11, 2013
Dear americanqueen,

We certainly appreciate you taking the time to convey your thoughts regarding your stay with us.

Please accept our sincerest apologies for not being able to deliver an exemplary service during your stay with us. This is definitely not up to our standards as we always strive to provide the best customer care. We deeply regret the inconvenience and dissatisfaction this has caused you.

We appreciate your feedback and your business. Your comments will be forwarded to the ownership of the hotel to take into consideration for future upgrades. Despite your disappointment I do hope you will return to stay with us again at some future date when you can be assured of our very best attention.

Sincerely,

Dhan M
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed July 23, 2013

This hotel meets the basic value offering of airport hotels: it does not matter if the hotel is in bad shape since the clients will rarely return. The hotel has failed attempts at polishing the building (see picture of ceiling attached). The carpet is detaching from the floor (see pic attached).

The worse part of the stay is that there is no centralized air conditioning, but independent ACs per room. The ACs are in bad shape and it feels like having a truck or tractor in the room with you. I changed rooms twice with no luck.

The staff was helpful overall and checkout/in was quick.

  • Stayed July 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Miami International Airport, responded to this review, August 7, 2013
Dear Traveller123066,

Thank you for taking the time to relay your comments regarding our property during your recent stay. We apologize you were not fully satisfied with your accommodations during your stay. Please be assured that all comments are acted upon and used to improve the products and service we provide to our guests.

We appreciate your feedback and rest assured that it will be used for future improvements. We look forward to hosting you again.

Sincerely,

Connie D
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed July 15, 2013

The shuttle runs every 30 mins, and its about 10 mins tp the hotel. You can hale the shuttle from outside the terminal, there are no specific signs, so I had to ask.
Its very clean, amd room was good. There is also gym and quite big pool.
I wanted to pay the night before and this resulted in so e discussion on if it was possible, it was possible, so im not sure why it was necessary to debate.
There is a cafe with good healthy fruit salad, but its not well displayed, so ypu need to look or know it is there.
I also got some pizza delivery menus under my door at about 8 pm, which might have been useful earlier due to my time difference, so you could prpbably ask at reception if you needed that.

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SalesHIMiami, Director of Sales at Holiday Inn Miami International Airport, responded to this review, March 26, 2014
Dear Valued Guest,
Thank you for your past stay at our hotel the Holiday Inn Miami International Airport. We appreciate you taking the time to write a review on Trip Advisor and share your experience with others. We have used your feedback to improve our hotel and want to share exciting news.
In 2009 the Holiday Inn Miami International Airport was one of the first properties to re-launch the new improved IHG- Holiday Inn product here in South Florida. This included a major renovation of all public area throughout the hotel, and added new Holiday Inn Hallmarks.
In 2014 the Holiday Inn Miami International Airport renovated AGAIN...... the hotel has BRAND NEW GUEST ROOMS & SUITES. These rooms are beautifully decorated with brand new top of the line furniture, refrigerators and microwaves in every room, larger 40" flat screen televisions, new bedding, additional outlets, and new bathrooms with your choice of a traditional tub or new shower.
The Holiday Inn Miami International Airport has added value: Complimentary Wi-Fi throughout the hotel and in all guest rooms, Complimentary Parking, Complimentary Transportation To/From Miami International Airport, Transportation To the Port of Miami, Signature Car Rental & Juma's Transportation Services on Property (3rd parties), and on-site 24 Hour Lobby Cafe & Room Service, Our Famous Vista Lounge (formerly the Tree Top) with Live Salsa Music on Saturday Nights & Salsa Dance Lessons on Sundays, and my favorite our El Mirador Restaurant with amazing views is located on the 9th floor "Sky Level" the 360 degree view of the City Sky Line will take your breath away.
Looking to book a meeting we have over 3,000 sq feet of flexible meeting space. Our talented culinary staff can cater any event from Weddings to Corporate Events for information about our Meeting & Catering Services and Availability contact catering@himiaia.com.
Please let us know if you need any assistance with future reservations. We would love to have you stay here with us. You can contact our reservations team at reservations@himiaia.com. Thank you for staying with us we appreciate your business.

Warm Regards,
Doreen Latimer
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Holiday Inn Miami International Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Miami International Airport

Address: 1111 South Royal Poinciana Boulevard, Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 12 hotels in Miami Springs
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Miami International Airport 3*
Official Description (provided by the hotel):
The signs of change are everywhere at the Holiday Inn Miami International Airport hotel. From our iconic signs to our genuine service, from our lobbies to our linens, you'll see the difference the moment you arrive. We invite you to come see for your self, the newly re-launched Holiday Inn. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Orbitz, Travelocity, Agoda, Priceline, Tingo, TripOnline SA, BookingOdigeoWL, Hotels.com, Expedia and Venere so you can book your Holiday Inn Miami International Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Miami International Airport Hotel Miami Springs
Miami Springs Holiday Inn
Holiday Inn Miami Springs

Owners: What's your side of the story?

If you own or manage Holiday Inn Miami International Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.