My wife and I did a PriceLine.com hotel pick for a 2 night stay in Miami for the nights of 2013.Jan.02 and 03. This is the hotel that we got in the end costing us about $230 CDN after taxes.
So our journey begins at the Miami International Airport, after asking around, we were told to wait for the hotel shuttle buses along the outer boulevard curb. We waited from 09:44-10:15h. During this time we saw lots of other hotel shuttles belonging to Crowne Plaza, Hilton, etc every 5-10 minutes.
Holiday Inn MIA has transportation only every half hour! And apparently, we also figured out that if the small van makes the trip first and gets full, it will drive right by you! So walk to the very front where the ramp meets the drop off/pick up point. Very frustrating experience, waiting around while everyone else is on their way.
They have 2 vans, one is larger than the other and it's very difficult to tell it's a Holiday Inn shuttle until it gets to 15 feet from you, luckily every shuttle is driving by slowly.
Here's another frustrating thing, there are different shuttles for different Holiday Inns!
Can you imagine waiting half an hour, the shuttle comes and you think you're on your way when the driver says, "Where are you going?" You say, "Holiday Inn" and the driver says, "Which one?" You say "1111 South Royal Poinciana Blvd." and the reply is, "You have to wait for the other shuttle." ! ! ! ! This happened to us once.
Finally, we arrived an the hotel, there's a deli-style store in the lobby along with two computers and printer available for use. But, it's $5 for 15 minutes! and $0.69 to print in black and white!
WiFi is free in the lobby and room. The connection is reliable but not very fast.
We checked in and were given room #527 which had a queen bed, earlier we had asked for separate beds and I guess the lady at the front mistook "separate" for "1 bed". So we were moved to #826.
During this move, we realized there were two building to this hotel structure, which was kind of odd. The main building with the lobby had 3 elevators and the other building had 1. These elevators are ssslllooooowwww. We ended up going to the first building every time we needed the elevator so that we'd have a chance to catch one of 3 elevators.
My wife checked their website and somewhere she saw shuttle service to downtown Miami. That was a lie, we checked with the desk staff, you have to take their shuttle to the airport and then catch the metro to downtown. So half an hour to the airport, walk to concourse E, up to the 3rd floor, shuttle to the Metro, and walk a little and then another 15-20 minutes to get into downtown Miami. Next time, I'll just stay at the hotel inside the airport or one with shuttles every 10 minutes.
The carpets in the hallways all seem somewhat old and grungy. I don't know if it really is old or if it's a colour thing...
The room had a hairdryer, iron, ironing board, alarm clock radio and tv. No safe or fridge. The highway was right outside our room but with the air conditioner/heater off, you'll hear the sound of traffic come through it more. If you are a light sleeper, bring your earplugs.
The breakfast buffet is $8.95 and a 15% service charge is included automatically. Service is acceptable.
They have small cereal boxes, small milk cartons, red and green apples, bananas, eggs, eggs & veggies, potatoes, ham, oatmeal, french toast, bread, toaster. Cantaloupe, honeydew, oranges, cottage cheese, pineapple, canned peaches. Some kind of thick cake, small donuts.
Breakfast was actually not bad. There is also a menu available, didn't look at it though.
The dining area is on the 9th floor of the main building. As our room was on the 8th floor of the second building, we'd walk from the second to the first building and up the stairwell. The stairwell stinks of cigarettes and what is worrisome is that the fire hose on the 8th and 9th floor is missing in the glass fire case.
We won't be using this hotel again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.