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“Great Place for Cruisers” 5 of 5 stars
Review of Comfort Suites Miami Airport North

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Comfort Suites Miami Airport North
2.5 of 5 Hotel   |   657 Minola Dr, Miami Springs, FL 33166   |  
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Choice Privileges Points
Ranked #3 of 12 Hotels in Miami Springs
Certificate of Excellence
Simpsonville, South Carolina
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Great Place for Cruisers”
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed at the Comfort Suites before and after our Royal Caribbean cruise to the Bahamas. They picked us up at the airport and dropped us at the cruise port for free. They also provided very reasonable transportation from the port back to the hotel after the trip.

The bed and pillows were wonderful!!! The rooms are nice and large, and the staff was very accommodating. We were able to get early check-ins both days.

Room Tip: We had two different rooms, and both were very nice, cool and comfortable.
See more room tips
  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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789 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
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English first
Tel Aviv, Israel
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel for 2 nights before our TA cruise. We chose it mainly because of its reasonable price and the fact it offered free shuttles from the airport and to the cruise port. Actually I was very pleasantly surprised by the hotel itself. Nice big rooms.. very friendly staff, a more than "OK " complimentary breakfast... free WiFi..
The location is mostly residential, but there is a Subway nearby - and also a McDonalds one block away. Altogether - a very good precruise stay!

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela A, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, 1 week ago
Dear Miriam,
Thank you for taking the time to post a review about your recent stay with us at the Comfort Suites Miami Airport North. We really appreciate our guests’ feedback for it helps us to learn from your perspective.
We are proud to know we were able to accommodate you, and exceed your expectations.
In addition to the nearby restaurants you mentioned, there is also a great Café next door at the Days Inn. I tend to frequent it, and I am always pleasantly surprised by the quality of food they serve and the variety. Next time you’re in town make sure to visit that Café, for you will not be disappointed.
תודה עלהסקירה
Sincerely yours,
Daniela Abbo
Director of Customer Service
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Fredericton, Canada
Top Contributor
107 reviews 107 reviews
28 hotel reviews
Reviews in 49 cities Reviews in 49 cities
131 helpful votes 131 helpful votes
5 of 5 stars Reviewed 1 week ago

They pick you up for free at airport(we might have waited 10 mins). Rooms are large and clean,breakfast was lovely,staff friendly and then they arrange free transportation to cruise in AM. There wasn't another thing I needed or wanted. Yes small pool but clean and a h... of alot warmer than anything in Canada at the time.

  • Stayed May 2015, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela A, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, 1 week ago
Dear treetrippers,
Thank you on behalf of my entire team for posting a review on TripAdvisor regarding your recent stay with us at the Comfort Suites Miami Airport North.
I am pleased to hear that you had a wonderful stay, and that all your wants and needs were provided.
We take great pride in our Guest Service staff. They are very amiable and efficient when it comes to work, and I am happy that this is the experience you had. In addition, it is our main priority to make our guests stay as pleasant as possible. We do this by providing our free Shuttle Services to and from the airport/Cruise port, complimentary breakfast, free WiFi, coffee and tea throughout the day, Fitness Center, Pool area, and comfortable, clean bedrooms.
We hope to see you again in the near future!
Thank you,
Daniela Abbo
Director of Customer Service
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Abingdon, Maryland
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for one night while on our way from Key West to Myrtle Beach. I made the reservation through Choice Hotels and was told there was a heated pool. My husband was quite disappointed that this was not the case, the pool was very cold. Despite this, I have nothing but good things to say about the staff, who were very welcoming and very professional. We asked about restaurants and they provided information on room service and menus for delivery in the area. Our room was spacious, comfortable and clean. Would definitely stay here again.

  • Stayed April 2015, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela A, Public Relations Manager at Comfort Suites Miami Airport North, responded to this review, 3 weeks ago
Dear DustyKitty,
Thank you for taking the time to provide us with your feedback in regards to your stay with us at the Comfort Suites Miami Airport North. We are very pleased to hear about your stay at our hotel, and that you were able to enjoy our staffs’ excellent customer services, our clean and comfortable rooms. I apologize for the misunderstanding in regards to the heated pool. We will certainly look into this matter.
We are glad that overall you had a pleasant stay, and we hope to see you again in the near future.
Thank you again for posting this review.
Warm regards,
Daniela Abbo
Director of Customer Services
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Portland, Maine
Top Contributor
75 reviews 75 reviews
11 hotel reviews
Reviews in 30 cities Reviews in 30 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 22, 2015

We checked online for hotels in Miami that were reasonably priced for a group of us who were going on a cruise. We wanted a hotel that had a pool, was within walking distance of restaurants, free shuttle from airport and to the cruise ship, and had free breakfast. BINGO! Comfort Suites Miami Airport North had all of it.

It is not a luxurious hotel and does nto have a spectacular pool like higher priced hotels, but it was great for what we needed. We flew in the day before our cruise and were able to hang out by the pool for a little pre-cruise tanning. There are several restaurants in walking distance.

The rooms (there were 8 of us) were not great, but clean and comfortable enough with 4 of us in each room. The free breakfast was average, but FREE, and quick so it worked for us.

They will pick you up at the airport (free), and on the day of our cruise they provide free transportation to the cruise port. The last bus when we were there ran at 12:30 which is fine because we needed to board by 3:00 anyway.

I would recommend this as an economical place to stay the night before a cruise. It is reasonably priced,saves you money on transportation to and from airport, and was the best value we could find. Bon Voyage!

  • Stayed March 2015, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela A, Public Relations Manager at Comfort Suites Miami Airport North, responded to this review, 3 weeks ago
Dear Northern_Traveler701,
We are so glad that we were able to provide you with everything you were looking for in a hotel; free shuttle services, restaurants at walking distance, free breakfast, and comfortable and clean rooms. Here at Comfort Suites Miami Airport North we take pride not only in the amenities you mentioned above, but also in our excellent customer service, and we are very pleased to know that you enjoyed your stay.
Thank you for taking the time to provide us with your feedback. We value our guests reviews for they help us to improve in the areas that need attention, and to continue doing well in the ones that don’t.
Thank you again on behalf of our hotel staff, and we hope to see you again.
Daniela Abbo
Director of Customer Services
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San Antonio, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 22, 2015

First off kudos to Lily at the check in desk. Great smile, super friendly, and very helpful when we needed a cab.

The room is fantastic. Very clean and comfortable. Perfect for our pre cruise stay.

If you need a place pre or post cruise I highly recommend this place.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela A, Public Relations Manager at Comfort Suites Miami Airport North, responded to this review, 3 weeks ago
Dear Krissy,
Thank you for taking a few minutes of your day to write a review on TripAdvisor in regards to your stay with us at the Comfort Suites Miami Airport North. We are so happy that you had such a positive experience with us, and that you received great customer service by Lily; she does have a great smile and is very hospitable.
We hope that you had a great travel on your cruise, and that we see you again next time you are in the area.
Again, Thank you for your feedback.
Daniela Abbo
Director of Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 17, 2015

I recently made a reservation through hotels.com for one overnight stay at the Comfort Suites Miami North. I was guaranteed sleeping arrangements for 5, knowing one would be a cot. When I arrived I learned this hotel has no cots per fire code, and that the online services should not have allowed me to make that reservation. Needless to say I was highly upset. Leo, Jesus, Lelin, and Junior made sure my family had ample accommodations, checked back to see we were happy, and went above and beyond for us. I know customer service is sometimes a thankless job, but these guys deserve some recognition for their outstanding customer service.

  • Stayed April 2015, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daniela A, Public Relations Manager at Comfort Suites Miami Airport North, responded to this review, 3 weeks ago
Dear Logan,
On behalf of the Comfort Suites Miami Airport North Staff members we greatly appreciate your positive feedback. We are very happy that we were able to accommodate you and your family, and that you enjoyed our customer service; Leo, Jesus, Lelin, and Junior are great assets to our company due to their excellent Guest Services, and I am very glad to hear that their efforts were appreciated in your case. We are grateful for you taking the time to write this review, and we hope to see you again.
Daniela Abbo
Director of Customer Service
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Miami Airport North

Address: 657 Minola Dr, Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Miami Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Miami Airport North 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, Comfort Suites Miami Airport North gives you plenty of space to relax and regroup. A premier option among Miami suite hotels, the brand new Comfort Suites® Miami Airport North is just 5 minutes from Miami International Airport and offers free transportation to both the airport and the Port of Miami. ... more   less 
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Also Known As:
Comfort Suites Miami Airport North Hotel Miami Springs

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