We recently stayed here for just a few hours between planes. We didn't get into our rooms until 1 AM because of a late plane and we all left 4 AM wake up calls because of an early morning flight. One of the rooms had a phone that did not work so they were late waking up. But, we watch out for each other and we checked on them. There were seven of us returning from a mission trip so we had 12 fairly light pieces of luggage.
The van pick up at the airport was quick and the driver helpful.
Unfortunately, the shift must have been changing with the 5 AM shuttle because we had to load our own luggage.
The hotel itself was lovely, the beds clean and comfortable.
I will stay here again despite the van and phone mix up.