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“Very nice place.” 5 of 5 stars
Review of Comfort Suites Miami Airport North

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Comfort Suites Miami Airport North
2.5 of 5 Hotel   |   657 Minola Dr, Miami Springs, FL 33166   |  
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Ranked #3 of 12 Hotels in Miami Springs
Charlotte, North Carolina, United States
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Very nice place.”
5 of 5 stars Reviewed July 16, 2013

We enjoyed our stay very much. The people were nice, the rooms were nice, everything was clean well cared for. Though it was a little distance from where we were visiting, it was worth it for the accommodations.

Room Tip: Had a complimentary breakfast. Normal Comfort Inn one but very nice.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, July 17, 2013
Dear Teri F,

Thank you for leaving such a glowing review of the Comfort Suites Miami Airport North on TripAdvisor. It means so much to us to hear from guests who enjoyed their time with us such as yourself. The hotel recently opened and our staff works hard each and every day to keep it looking like it did when it first opened. We really do appreciate it when guests recognize this hard work, and on behalf of the staff and management I would like to thank you again for your review.

Sincerely,

Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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English first
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 16, 2013

We were just there for one night before an early flight and were very impressed. Very nice room, free shuttle, free breakfast, and the staff were very helpful. Didn't seem to be much else in that area, but if you're looking for somewhere near the airport, I highly recommend this hotel.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, July 17, 2013
Dear Bill M,

Thank you for posting a review of your stay at the Comfort Suites Miami Airport North. I am glad to hear that you were able to take full advantage of the amenities we offer to our guests. Our free shuttle service to and from the airport, and our free breakfast buffet are just some of the things we do to make our guests happy. I am also happy to hear that our front desk was helpful to you during your stay. Thank you again for the review, and we hope to have you back here as a guest in the future.

Sincerely,

Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
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becker, minnesota
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 16, 2013

It was our first time at this hotel and were skeptical when we pulled up. It is in not exactly the best part of town. The hotel is beautiful inside and everyone was very friendly and helpful. The parking lot is a little tricky to maneuver in and small. Just beware that if you are staying here pre cruise that you only get 1 way paid to the cruise port and It is $20 for a return trip from the port. (the KSA people were not exactly punctual either we had to wait for over 45 min when returning from our cruise at the terminal to get back to the hotel)

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, July 17, 2013
Dear tatersmom,

Thank you for your recent review of the Comfort Suites Miami Airport North on Trip Advisor. We appreciate you taking the time out of your busy schedule to let us know about your stay. I am happy to read that we were able to be a part of your vacation. I will be sure to pass along your kind words to our front desk staff. They are the first people our guests come into contact with, and they do a great job of making our guest feel welcome. Thank you again for the review and it was a pleasure having you as our guest.

Sincerely,

Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 12, 2013

I stayed in this hotel while in Miami attending a concert. It is a fairly new hotel located near the airport which also means it is located in an austere environment. Not much around so I wouldn't walk around at night at least not by yourself. I stayed in a room with a King size bed and it was nice. They did a great job in making the hotel look 'high class' at a moderate budget. My only complaint was breakfast was real basic. I've stayed at other Choice Hotels and hot breakfast usually includes scrambled eggs, bacon, hot cereal or grits, yoplait yogurts and non-bruised fruits. They had eggs but it was some McDonald's looking egg patty, didn't have meat every day, no hot cereal but you can make instant oatmeal, the oranges were bruised. It was OK, I mean it did the job of getting my day started but not much there considering what I have seen in other Choice Hotels. Other complaint is parking. Limited parking and you share the parking lot with the Days Inn next door. If you don't ask you won't get a parking pass and they tow vehicles if you don't have a parking pass, so make sure you ask for it. I did think the front staff could have been more helpful such as telling you about the parking pass. I originally reserved to stay in one of the high end hotels closer to the American Airline Arenas but I'm glad I changed my mind and went with a more affordable choice. Affordable but luxurious room amenities. Oh and the room had a refrigerator and microwave. I would definitely stay here again.

Room Tip: It is a quiet hotel.
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  • Stayed July 2013, traveled solo
    • 5 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, July 15, 2013
Dear vadiva30,
Thank you for your review of the Comfort Suites you posted on TripAdvisor. Our hotel recently opened and we take great pride in making it look as it did on opening day. From the lobby to the rooms, our staff works day in and day out to ensure the cleanliness of the hotel. I’m sorry to hear about your issues during your stay, including that our front desk was not able to provide you with the necessary information for parking. Again, thank you for your review, and if given another chance, I’m sure we can exceed your expectations.

Sincerely,

David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Savannah, Georgia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 11, 2013

This hotel was great!! The parking was crowded but we had no problem finding a spot or getting out the next morning. The rooms were wonderful and the staff members were very friendly and helpful. It is next door to the airport and you will hear planes at some point but it's not constant and it's not enough to wake you up or keep you awake. We will definitely be staying here again before our next cruise.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, July 12, 2013
Dear HoodSK,

The management and staff at Comfort Suites Miami Airport North would like to thank you for posting such a flattering review about your experiences at our hotel. We work hard every day ensuring all our guests leave feeling the way you do about our establishment. I am equally delighted to read that you found all our staff friendly and helpful. Every day I witness them providing the best customer service Miami has to offer. Thank you again for the review and it was a pleasure having you as our guest.
Sincerely,

Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 10, 2013

First time to stay at a Comfort Suites and was pleasantly surprised. Landed at the airport well after midnight and called the hotel. Their shuttle was there to pick us up when we walked outside. The front desk clerk was friendly and efficiently handled our party of seven. Everyone was happy with the self service breakfast the next morning. The port shuttle was on time and was handled in an organized manner.

We have cruised out of Miami several times in the past and this was by far the easiest pre cruise experience to date. Was more than pleased with the accommodations and free breakfast. Loved the free 24 hour airport shuttle and the free shuttle to the cruise port. Will definitely be staying at Comfort Suites Miami Airport North again when cruising out of Miami.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, July 12, 2013
Dear FarbeitfromMe,

Thank you for your review of the Comfort Suites you posted on TripAdvisor. We are pleased to hear that you enjoyed your stay with us. From our breakfast service to our front desk staff, we work hard every day to make sure our guests enjoy their time with us. We pride ourselves on the numerous options available at breakfast. You might be a guest who wants to indulge in fruit topped waffles or a guest just looking for a good cup of Joe. Here at Comfort Suites we cater to all different types of breakfast patrons. It also brings us great joy to hear when guests enjoy our complimentary shuttle services. I am happy to hear everything ran smoothly for you and your party. Thank you again for the review and it was a pleasure having you as our guest.
Sincerely,

Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Syracuse, New York
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 9, 2013

It was my family's first ever cruise and none of us had ever been in the Miami area, let alone the airport or ocean port. The people behind the front desk were more than courteous, going out of their way to let us know how the shuttles worked, where a good place to eat was (Tom's NFL Sports Bar-a few blocks away-KUDOS to them for such a wonderful meal!). The staff of the Comfort Suites in its entirety, on the elevator and in the hallways, always had a smile on their face and made us feel right at home. The drivers of the shuttles were pleasant and I commend the nice driver we had on the way to Port of Miami the morning of the Miami Heat Victory Parade. The patience he had was amazing! Check-in and check-outs at both ends were fast and easy even though we were early in our arrival from the port after our cruise. The only problem we had was that the parking lot light shined in our room but no biggie. What a wonderful stay - will highly recommend this to everyone! Thank you for making this vacation a memorable one for me and my family.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, July 12, 2013
Dear M B,

Thank you for your review on TripAdvisor of the Comfort Suites Miami Airport North. I am glad to hear that our front desk staff greeted you in a friendly manner. They are the first people that you see when you check in here at the hotel and it is their duty to make you feel welcome. I am also delighted to hear that you were able to take advantage of the amenities we offer to our guests. Our shuttle services to and from the airport and to the cruise port are services that not many hotels in the area offer. Thank you again for your review, and we look forward to having you stay with us again at the Comfort Suites.

Sincerely,

Joseph Katz
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Miami Airport North

Address: 657 Minola Dr, Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 12 Hotels in Miami Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Miami Airport North 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, Comfort Suites Miami Airport North gives you plenty of space to relax and regroup. A premier option among Miami suite hotels, the brand new Comfort Suites® Miami Airport North is just 5 minutes from Miami International Airport and offers free transportation to both the airport and the Port of Miami. ... more   less 
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Also Known As:
Comfort Suites Miami Airport North Hotel Miami Springs

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