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“Very comfortable, so nice we returned” 5 of 5 stars
Review of Comfort Suites Miami Airport North

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Comfort Suites Miami Airport North
2.5 of 5 Hotel   |   657 Minola Dr, Miami Springs, FL 33166   |  
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Ranked #3 of 12 hotels in Miami Springs
FL
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
25 helpful votes 25 helpful votes
“Very comfortable, so nice we returned”
5 of 5 stars Reviewed June 16, 2013

We needed to be at the Miami Airport about 11 am. Rather than fly from Tampa and have a three hour layover in Miami Intl, we drove down the day before. Comfort Suites was very close to the airport and fit the bill perfectly.

Upon arrival the hotel staff gave us help unloading my Dad's electric scooter. The front desk staff made excellent suggestions for several restaurants within walking distance. The beds were very comfortable. I also enjoyed the separate sitting room and snacks left for us.

It was close enough to the Ft Lauderdale airport, that I picked up my sister the next morning and still had time for a cup of coffee before leaving for our flight from the Miami airport. We were so impressed with the quiet and comfort, we booked a night for our return a week later.

This hotel is a class act. I just wish the Miami traffic was a little less hectic. You really have to watch for Minola Drive. Also coming out of Minola Drive, it is difficult to turn left. I just turned right and found a light in which to make a U turn. This is just heavy city traffic.

Try this for your next flight in or out of Miami, you will be refreshed and relaxed.

Room Tip: We requested a ground floor and got it right next to the pool. But there was no noise from the pool...
See more room tips
  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, June 20, 2013
Dear YoungatheartFL.

We here at the Comfort Suites greatly appreciate you taking the time to write a review about your stay at our hotel. We always enjoy when guests provide us with feedback to help better the experience for future Comfort Suites guests. I am glad to hear that our front desk staff was able to assist you upon arrival and recommend the restaurants that are close to the hotel. I see that you enjoyed the snacks left for you in the room. This is a service that we take delight in providing for our Choice Privilege members, as it is another way for us to show our appreciation for our guests. Again, we thank you for your review and we hope to see you back here at the Comfort Suites soon.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
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565 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
Fort Walton Beach, Florida
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 13, 2013

The glowing reviews of this hotel are true, folks.

There is no better deal anywhere near the airport or the coming Miami Intermodal Center. Believe me, I've searched.

My group stayed here in March and I will put them here again when we visit again. The staff is friendly and helpful; the people checking you in know their business so there is no standing around while she/he is trying to figure out how to operate the computer. And the room key works - no returning to the front desk to get one that opens your door.

The manager was especially helpful in pointing out restaurants in the area (in addition to those listed on the website), and in helping me make group reservations. It's quite obvious he knows how to run a hotel and make customers happy.

It's been noted in many reviews that the hotel is clean, beds comfy, etc. It is; they are. We stayed two nights and the first morning had to take a "breakfast bag" which was a bit skimpy, yet sufficed at that early hour. Upon our return from Brazil we were able to enjoy the very nice breakfast buffet.

A somewhat frequent irritant is poor airport shuttle service. Not here....they run as advertised.

This is simply a super place to stay near the airport. Thank you guys!

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, June 20, 2013
Dear amigom1,

Thank you for taking the time out of your day to write a review about your stay with us at the Comfort Suites. We take pride in the service we provide for our guests each and every day to ensure they leave our hotel with the best experience possible. I am delighted to hear that you and your group enjoyed your stay, and took full advantage of the amenities we have to offer. Our airport shuttle is a service we take very seriously, because we understand the importance of arriving on time for a flight or being picked up in a timely manner. Thank you again for the review,
and we look forward to your return visit at the Comfort Suites.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
slemp
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 11, 2013

We stayed here on May 31, 2013 and we really liked the motel....It was nice and clean with large rooms. Breakfast was really good. Hotel transportation to Miami port was right on time and got us there in plenty of time...Workers were very nice and helpful

Room Tip: Nice and close to airport.
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  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, June 20, 2013
Dear grannyn98,

Thank you for your review of the Comfort Suites you posted on TripAdvisor. We are pleased to hear that you enjoyed your stay with us. From our breakfast service to our front desk staff, we work hard every day to make sure our guests enjoy their time with us. We pride ourselves on the numerous options available at breakfast. You might be a guest who wants to indulge in fruit topped waffles or a guest just looking for a good cup of Joe. Here at Comfort Suites we cater to all different types of breakfast patrons. Thank you for the review and it was a pleasure having you as our guest.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grass Valley, California
Top Contributor
120 reviews 120 reviews
19 hotel reviews
Reviews in 41 cities Reviews in 41 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed June 10, 2013

My family stayed here when flying into miami for a cruise. We were SO HAPPY that we picked this as our stopping off place. Great location for convenient access to the pier and the airport. Shuttle service to and from the airport was easy. The shuttle service they used for the pier was a little less organized but got the job done. The hotel itself was clean and quiet, very nicely decorated and up to date, great breakfast. Only complaint was no vent for the steam in the bathroom (upside is you didn't hear anyone from other rooms through the duct work as can happen in some hotels - so it's a minor inconvenience but not a problem in my book, just saying)
Would stay here again and again no question. We didn't have time to use it but were very happy there was a pool for the kids and this is a requirement wherever we stay. Small but sufficient for kids to get some fun activity when they're getting a bit stir crazy.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, June 20, 2013
Dear Jennifer G,

Thank you for your recent review on TripAdvisor of the Comfort Suites. We are happy to hear that were able to take advantage of our complimentary shuttle services. Providing transport to and from the Port of Miami is not a service offered by many hotels, and it brings us great pleasure when guests provide us with such positive feedback. Our pool is a place for our guests to kick back and relax. We hope that you stay with us again so you can enjoy the sun and hang out by the pool. Again, thank you for the review, we enjoy hearing back from our guests, and we look forward to your next stay with us at the Comfort Suites.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ontario,canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 3, 2013

Very clean and nice hotel. Convenience store at the corner. Couple of small restaurants a few blocks from hotel,
Good shuttle service from airport and pier.
Free computer in lobby
Nice continental breakfast.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, June 20, 2013
Dear shopperwhite,

We greatly appreciate you leaving a review of the Comfort Suites after your stay with us. Our breakfast service is the first thing our customers experience in the morning and our staff works hard to make sure our guests start the morning off right. The two computers in our lobby are another amenity for our guests to take advantage of, whether it is to past time, check email, or print out boarding passes. We are glad that you had a good experience with us at the Comfort Suites, and we thank you again for your review.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed June 2, 2013

This by far was the best reasonably priced hotel I have stayed in! Great customer service.awesome rooms they were very clean! I am very particular about where I stay I really despise staying in hotels..however if they are all kept like the CS Miami airport north I wouldn't think twice. They offer what u need for a short or long stay...we stayed when we came from cruising it was conveniently located close to the port and airport they offer a nice breakfastspread and a gym. I will stay here again whenever I'm in Miami.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, June 20, 2013
Dear sostl314,

Thank you for your glowing review of the Comfort Suites that you posted on TripAdvisor. Our hotel recently opened and we take great pride in making it look as it did on opening day. From the lobby to the rooms, our staff works day in and day out to ensure the cleanliness of the hotel. I am glad to hear that you enjoyed the complimentary breakfast we provide for our guests, as well as the fitness center. Thank you again for your review, and we look forward to having you as our guest again at the Comfort Suites.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
reston, va
Senior Contributor
47 reviews 47 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed June 1, 2013

We arrived late on a Sunday afternoon for one night before a cruise Monday morning. For the $140 cruise package, this hotel was a great bargain! We received transfers from the airport, suite room, breakfast, a bottle of wine and transfers to the port. I did have to tell the front desk that we were on the cruise package since she didn't seem to know that (I had my confirmation).

The hotel is fairly new and room was very clean. Breakfast was good; the standard breakfast you receive at any budget chain. The transfers were timely and handled very well. The bottle of wine was about what you'd expect from a cheap package deal...lol.

We did not venture far for dinner, just about a block to Subway. The walk to all restaurants is along a VERY busy street, although you don't have to cross it.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, June 20, 2013
Dear vakamalua,

We appreciate you taking the time out of your day to post a review about your stay at the Comfort Suites. I apologize for the inconvenience you experienced upon check-in pertaining to the Cruise Package you booked. Thank you for bringing this to my attention and I will talk to the front desk clerks to make sure they are aware of this package for the next time it comes up. I am glad to hear though that you utilized the airport transfers and they were operating in a timely manner. All guest reviews are taken into account, and we really appreciate you providing us with some feedback from your stay. Thank you again for the review, and for staying with us at the Comfort Suites.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Comfort Suites Miami Airport North

Address: 657 Minola Dr, Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Miami Springs
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Miami Airport North 2.5*
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, Comfort Suites Miami Airport North gives you plenty of space to relax and regroup. A premier option among Miami suite hotels, the brand new Comfort Suites® Miami Airport North is just 5 minutes from Miami International Airport and offers free transportation to both the airport and the Port of Miami. ... more   less 
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Also Known As:
Comfort Suites Miami Airport North Hotel Miami Springs

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