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Comfort Suites Miami Airport North: Traveler Reviews

2.5 of 5
657 Minola Dr, Miami Springs, FL 33166
Hotel amenities
Comfort Suites Miami Airport North
Ranked #1 of 11 hotels in Miami Springs
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305 reviews from our community

    Trip type
Traveler rating
    186
    94
    19
    6
    0
Date Rating
Philadelphia, PA
Top Contributor
375 reviews 375 reviews
261 hotel reviews
Reviews in 252 cities Reviews in 252 cities
546 helpful votes 546 helpful votes
“Well above average for a Choice brand hotel”
4 of 5 stars Reviewed January 22, 2013

As a platinum member in the Choice Hotel loyalty program, I've stayed at a lot of Comfort Inns and their related brands. This one is the nicest Comfort Suites I've seen in the USA. It actually has some style -- nice lobby area, modern room decor, even rocking tunes in the elevator area.

But, at the end of the day, it's just a nice Comfort Inn. I think this property recently made a list of the 10 best airport hotels in America and, well, that list is pretty ridiculous. There are probably 5 better airport hotels in Miami if you're spending somebody's else's money. But if you can get a good rate, I think this hotel is quite decent and can deliver good value.

Breakfast is, sadly, pretty standard Choice hotel fare; the whole wheat waffle batter for the waffle machine was about as fancy as it got. In other words, a breakfast you eat because it's free, not something you'd want to pay for. But you won't starve.

The parking lot does look too small; when I picked up my rental car, I did manage to find a spot, but I can see how this could be a problem. Their airport shuttle was slow to pick up, and only leaves for the airport once an hour (which, in my opinion, is unacceptable for an airport hotel).

Pool area looked small to me and not particularly inviting. But you could definitely swim.

Come with reasonable expectations and you will be satisfied. Despite its imperfections, it would be nice if all the Choice properties were as pleasant as this one!

Stayed January 2013, traveled with family
Was this review helpful? Yes 1
Ask Dave's_reviews about Comfort Suites Miami Airport North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review
January 23, 2013
Dear Dave's_reviews,
The management and staff at Comfort Suites Miami Airport North would like to convey our thanks for such an accomplished reviewer posting a review of our property. I am delighted to read that you found our hotel to be the nicest Comfort Suites in the United States. I am equally happy to read that you mentioned the article where we were ranked in the top ten as the best airport hotels in America. We are very proud to receive that recognition. Thank you again for the review and it was a pleasure having you as our guest.
Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kaarina, Finland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Good value”
4 of 5 stars Reviewed January 21, 2013

We stayed for 5 nights here after a week at Caribbean. The hotel was very clean, in handy location (you anyways need a car to get around) and was very affordable. The breakfast was not that healthy and didn't have much of selection. The parking lot was quite small, and there were lots of "creative" parking solutions. The staff was not very helpful or keen to provide service, but we got everything done anyways. The gym was very small, but I personally didn't need anything else than the treadmill.

So overall, very positive feeling if I compare the price to the experience, even with the few downsides.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
Ask T0mi_2 about Comfort Suites Miami Airport North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review
January 23, 2013
Dear T0mi_2,
Thank you for taking the time and writing a review on Trip Advisor about your experiences at our hotel. We here at Comfort Suites Miami Airport North love seeing guests responses posted online. I am delighted to read that you found the location to be perfect for your trip. I am equally happy to read that you enjoyed your room and that you found the hotel to be a great value. In contrast, I found your comments about the staff to be disturbing. I sent you a personal message to find out more details about the day and time this took place. I look forward to your response. Thank you again for the review and it was a pleasure having you as our guest.
Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
“Good overall value”
4 of 5 stars Reviewed January 20, 2013 via mobile

Very good value, nice decor, service personnel not very helpful and schmoozing with peers, guests in an unprofessional way.close to airport but very little noise from planes. Shower was ok, vanity very high for 5 ft 3 inch person. No mirror in bathroom that a near sighted person could use.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask emunah about Comfort Suites Miami Airport North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review
January 23, 2013
Dear emunah,
Thank you for taking the time and writing a review on Trip Advisor about your experiences at our hotel. We here at Comfort Suites Miami Airport North love seeing guests responses posted online. I am delighted to read that you found our hotel to be a great value. I am equally happy to read that you enjoyed our decor and that you found the hotel to be very quite. In contrast, I found your comments about the staff to be disturbing. I sent you a personal message to find out more details about the day and time this took place. I look forward to your response. Thank you again for the review and it was a pleasure having you as our guest.
Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rehovot, Israel
Top Contributor
91 reviews 91 reviews
76 hotel reviews
Reviews in 73 cities Reviews in 73 cities
64 helpful votes 64 helpful votes
“Perfect for our needs”
5 of 5 stars Reviewed January 10, 2013

My husband and I stayed here when we had an overnight plane connection. The spacious room had everything we needed and more. There were two comfortable queen beds, a small sofa, an easy chair, small table, clock-radio, large flat-screen television, dresser, desk and closet. There were a mini-fridge, coffee maker and safe in the room. The large bathroom had a good supply of thick, fluffy towels.

A shuttle runs hourly from the hotel to the airport, and makes pickups at the airport for arriving guests. There is some confusion at the airport because there is also a shuttle for the Comfort Inn and Suites, which is a different accommodation. The Comfort Suites shuttle is white with a yellow stripe.

The expanded continental breakfast included breads, waffles, pancakes, sausages, cereals, yogurt and fresh fruit.

A complimentary Wall Street Journal was available to guests.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
Ask coffeemavenswife about Comfort Suites Miami Airport North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review
January 23, 2013
Dear coffeemavenswife
The management and staff at Comfort Suites Miami Airport North would like to convey our thanks for such an accomplished reviewer posting such a flattering review of our property. I am delighted to read that our hotel was perfect for your needs. We pride ourselves on extending the best quality of service and accommodations to all of our guests to ensure they have a most enjoyable stay. Thank you again for the review and it was a pleasure having you as our guest.
Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin
Top Contributor
50 reviews 50 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
“Very comfortable”
5 of 5 stars Reviewed January 5, 2013 via mobile

We stayed here for a night. Close to airport, not far from south beach. Usual continental breakfast with eggs, yogurt, fruits, waffles. Chock waffle mix was a nice surprise. Room was very elaborate, had a sofa in a kinda living room, multiple desks, tv, fridge etc. There are a few chain restaurants nearby, convenient location. Would stay again.

Stayed December 2012, traveled as a couple
Was this review helpful? Yes 2
Ask Sr S about Comfort Suites Miami Airport North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DavidPreston78, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review
January 9, 2013
Dear Sr S,

Thank you for taking the time and posting a review. Everyone at Comfort Suites Miami Airport North love seeing guest’s responses posted online. I am glad to see that you were able to have breakfast with us the morning of your stay. We pride ourselves on the numerous options available at breakfast. You might be a guest who wants to indulge in fruit topped waffles or a guest just looking for a good cup of Joe. Here at the Comfort Suites we cater to all different types of breakfast patrons. Thank you again for the review and we look forward to your next visit.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Miami Airport North

Also Known As:
Comfort Suites Miami Airport North Hotel Miami Springs
Comfort Suites Miami Airport North Hotel
Address: 657 Minola Dr, Miami Springs, FL 33166
Region: United States > Florida > Miami Springs
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 11 hotels in Miami Springs
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, Comfort Suites Miami Airport North gives you plenty of space to relax and regroup. A premier option among Miami suite hotels, the brand new Comfort Suites® Miami Airport North is just 5 minutes from Miami International Airport and offers free transportation to both the airport and the Port of Miami. ... more   less 
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