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“Will always stay here when in Miami” 4 of 5 stars
Review of Comfort Suites Miami Airport North

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Comfort Suites Miami Airport North
2.5 of 5 Hotel   |   657 Minola Dr, Miami Springs, FL 33166   |  
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Ranked #3 of 12 Hotels in Miami Springs
Palm Coast, Florida, United States
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Will always stay here when in Miami”
4 of 5 stars Reviewed September 26, 2012

The rooms are comfortable and clean. The customer service is great! The food is great!
I love being able to leave the car parked there for half the price as what the Port of Miami charges for parking. My husband and I stayed there for our honeymoon and months before my sister and I stayed for a quick getaway cruise. Both times, the rooms and service were exceptional for your average run of the mill hotel. This is not a luxury hotel, but a comfortable clean hotel that you can return to again and again!

Room Tip: Pay a bit extra for the balcony. I thought having the balcony was awesome!
See more room tips
  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, September 29, 2012
Dear Renee428,

The staff and management at Comfort Suites Miami Airport North would like to thank you for the review posted on Trip Advisor. Here at the Comfort Suites we live for guest satisfaction. It might be going that extra mile by providing free shuttle service to and from the airport and to the cruise port. Or it can be as simple as making sure we have coffee 24 hours a day. Whatever may be the case, providing excellent customer service is what we do. Thank you again for the glowing review and we look forward to your return visit.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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659 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
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English first
Brooklyn, New York
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 23, 2012

This is a nice clean small hotel but in a not so good location. It hides behind the Days Inn in the dead end of the road. There were not enough parking spaces and have to share the parking lot with the Days Inn next door. Free daily breakfast and always crowded. The room is decent size and seems pretty new. The hotel design is modern and comfortable though. Overall, my 3-night stay was a good stay.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, September 26, 2012
Dear Kwan L,

The management and staff at Comfort Suites Miami Airport North would like to thank you for taking the time and writing a review. I am glad to read that your three day stay was enjoyable. I am equally delighted to read that you found your room comfortable and clean. All our team members work very hard every day ensuring all our guests share your feelings towards the hotel. Thank you again for the review and it was a pleasure having you as our guest.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 19, 2012

This hotel highly exceeded my expectations from an airport hotel, particularly for the $100 USD price I obtained with an online booking. The room was clearly renovated recently, and the choices of all elements from furniture to finishing touches were top knotch and made me feel like a queen! The bed was incredibly quiet and comfortable, and the large flatscreen TV was a fun bonus. The complimentary breakfast buffet room was very busy in the morning, but provided good selection and quality food to choose from. Staff were very friendly and most helpful. I would recommend this to anyone, particularly for a stopover that needs easy access to the airport. Without a car, there isn't much you can do in the area except take the hotel shuttle back to the airport!

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, September 26, 2012
Dear RegularTraveller73,

The staff and management at Comfort Suites Miami Airport North would like to thank you for such a detailed review posted on Trip Advisor. I am delighted to read that you found the hotel to be an excellent value. I am equally happy to read that you found the room and all the free amenities we offer to be exceptional. We believe that all our guests should be treated like kings and queens. Thank you again for such a positive and detailed review and it was a pleasure having you as our guest.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, OR
Top Contributor
68 reviews 68 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 13, 2012

This hotel seems almost new and is in a great location because you can walk to several restaurants. I had a king suite and thought the layout was really good. It is basically a long rectangle with a nice sitting area right up front and then the bed and a good sized closet is at the back end. I had friends in Miami that visited and we were very comfortable in that sitting area. The bed was wonderful and the bed linens had a great clean, almost antiseptic but I loved it, scent. Also, there were lots of towels which I appreciate too.

  • Stayed September 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, September 18, 2012
Dear marcia_marcia,

The management and staff at Comfort Suites Miami Airport North would like to thank you for taking the time and writing a review. It always pleases us when such an accomplished contributor reviews our property. I am equally delighted to read that you found your room so comfortable and cozy. I hope you and your friends had a great time reconnecting in our hotel. Thank you again for the review and it was a pleasure having you as our guest.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
89 reviews 89 reviews
26 hotel reviews
Reviews in 34 cities Reviews in 34 cities
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed September 10, 2012

This hotel offers "complimentary" shuttle from airport to hotel, from hotel to cruise port, breakfast and use of their computers. They have a small store of goodies and basic necessities, computer area, warm pool and exercise room. Please keep in mind that you need to contact the hotel when you arrived at the airport to be picked up by their shuttle. And if you need to a ride to the cruise port - you need to make reservations when you want to leave the hotel for the port. Location is sort of odd surrounded by residences, parking is limited, not very close to beaches or shopping malls but it is near a pub and pizza place (just ask front desk staff). We were a group of 15 and arrived at this hotel August 31, 2012 so there was only 1 front desk person so he was busy and could have used the help. Wish I remembered his name because despite the chaos, he was professional, very friendly and helpful. I believe the help arrived afterwards. Building is brand new, gorgeous and very clean. Most rooms (not all) are spacious and can easily accommodate 4 adults comfortably. Bathroom was built for tall people (sink and shower were very high). Their breakfast area is not set up properly and not a lot of space to sit in (so expect this). There was a variety of hot and cold breakfast items. Breakfast staff were very accommodating, always made sure the areas were cleaned and food was well stocked up. Hotel charges $2 for the safe so if you do not need it please inform them (check your bill before you go). Our group was offered a great rate and George in reservation was very helpful. For as long as this hotel provides great customer service and maintain their building, I highly recommend this hotel to anyone visiting Miami.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, September 18, 2012
Dear Marites8,

The staff and management at Comfort Suites Miami Airport North would like to thank you for such a detailed review posted on Trip Advisor. I am glad to read that you and your group had a great time at our hotel. We work very hard every day ensuring that all our guests share your option of our hotel. I am surprised to read that you found the breakfast area layout to be inefficient. I will speak with the department head and see if we can change the set up to ensure a better flow. Thank you for bring this to my attention. Once again thank you for the review and for your group choosing our hotel for your lodging needs.

Sincerely,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
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Port St. John
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 5, 2012

Fridays are a little crazy and hard to find parking, but the nice rooms and helpful staff make it worth it. They also have an enclosed pool with a glass door right by the breakfast area for anyone who needs time to be on the computer but your kids need to be entertained. The breakfast is really nice to, just make sure you do not forget your breakfast vouchers! Mr Edwin thankyou for accomadating my family with a smile!!!!!!!!!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David P, Guest Relations Manager at Comfort Suites Miami Airport North, responded to this review, September 18, 2012
Dear S G,

The staff and management at Comfort Suites Miami Airport North would like to thank you for such a glowing review posted on Trip Advisor. I am delighted to read that you found your room and staff members to be top notch. It always pleases us when a guest had such a great time at our hotel they feel the need to share the experience with others online. I am equally happy you wrote about our team member Edwin. I will be sure to pass your kind words along to him. Thank you again for the review and it was a pleasure having you as our guest.

Warmest Regards,
David Preston
Director of Customer Service
Director.customerservices@gmail.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Ohio
Top Contributor
214 reviews 214 reviews
27 hotel reviews
Reviews in 73 cities Reviews in 73 cities
117 helpful votes 117 helpful votes
3 of 5 stars Reviewed September 4, 2012

The lobby of the motel is sleek and modern and seems rather upscale. The rooms are good sized and nicely appointed with a comfortable seating area next to the comfortable beds. That is the good. The carpeting was stained and the furniture in the sitting area was knicked and scratched. The motel entrance is oddly situated on the lot and the parking lot is much too small for the motel. When we could not find a place to park we were told it was okay to park in the parking lot of the motel next door which, I believe, was a Day's Inn or Econo Lodge. The lots run together. We ended up parking fairly far down in the lot. Others parked in the middle of the lot where there were no marked places and that made it difficult for others to get in and out of the spaces. They kept their vans there all night. Comfort Inn also shared their breakfast facilites with this next door motel and breakfast was extremely crowded. People were everywhere and it was difficult to see what was even offered. We snagged two places at the bar for our breakfast and then took turns trying to get food, juice, and coffee. Until Comfort Inn can remedy their parking and breakfast issues, I would look somewhere else.

  • Stayed August 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Miami Airport North

Address: 657 Minola Dr, Miami Springs, FL 33166
Phone Number:
Location: United States > Florida > Miami Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 12 Hotels in Miami Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Miami Airport North 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
Whether you're traveling for business or pleasure, Comfort Suites Miami Airport North gives you plenty of space to relax and regroup. A premier option among Miami suite hotels, the brand new Comfort Suites® Miami Airport North is just 5 minutes from Miami International Airport and offers free transportation to both the airport and the Port of Miami. ... more   less 
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Also Known As:
Comfort Suites Miami Airport North Hotel Miami Springs

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