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“Nice, clean, welcoming Coutyard Marriot” 3 of 5 stars
Review of Courtyard Miami Lakes

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Courtyard Miami Lakes
3.0 of 5 Hotel   |   15700 NW 77th Court, Miami Lakes, FL 33016   |  
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Ranked #1 of 4 Hotels in Miami Lakes
Certificate of Excellence
Scottsdale, Arizona
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Nice, clean, welcoming Coutyard Marriot”
3 of 5 stars Reviewed April 19, 2014

this is a nice, clean, inexpensive, and friendly place to stay. The staff is very friendly, helpful, and accommodating. The hotel is only about 6.5 miles from the airport. Around the corner, in the shopping center is a nice, clean, inexpensive and tasty Peruvian Fish Restaurant, recommended by the staff. This is a good, and budget conscious choice, worthy of taking advantage of.

Room Tip: Simple, clean, welcoming , and cost friendly. The ground floor room with two shares on a small patio...
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Green Features: The Courtyard appears to be conscious of the environment and make you aware of how its guests can facilely participate
  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review, April 20, 2014
Dear Sequoya-Kiva,

Thanks ever so much for your complimentary remarks. The staff and I at the Miami Lakes Courtyard appreciate hearing so many thoughtful comments about our property. The number rating however does not appear to be in line with your written feedback. Again, thanks for taking the time to write a review.

Best,
Orlando Amparo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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145 reviews from our community

Traveler rating
    47
    54
    25
    11
    8
See reviews for
32
26
8
48
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
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English first
Jacksonville, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed April 18, 2014

The lobby is very nice and the rooms appear to be nice at first glance. There was hair everywhere!!!! The shower floor, the sink and the bed....it was gross. We were in town for my father's funeral and were prepared to stay several nights but due to the hair that was on bottom of my shoe when I walked out of the room and the attitude of the staff we decided to stay elsewhere for remainder of our stay in Miami. I'm pretty sure I will never stay there again.

  • Stayed April 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review, April 20, 2014
Dear Fambris,

We are disappointed to hear about your recent experiences at the Miami Lakes Courtyard. Our commitment is to always meet and exceed our guest's expectations. From your feedback, it is evident that we did not meet your expectations. Please accept my sincerest apologies, and we hope that during a future trip to the Miami Lakes area, you will allow us to offer you the best of our hospitality services.

Sincerely,
Orlando Amparo
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mayaguez, PR
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 8, 2014

We have stayed at the CY Miami Lakes for the last 7 years. It offers a great location within the MIami Lakes area with easy access to major highways. There are several food options within walking distance from the hotel.

  • Stayed April 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Floral Park, New York
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 5, 2014

I stay at this location every other week and the accommodations and staff are excellent. The breakfast is perfect. The check in process is quick and pleasant. The rooms are clean and comfortable. Management and staff are very attentive. I highly recommend this Marriott Courtyard location.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 28, 2014

Stayed here for business for three nights. Entire facility was clean and the staff very friendly and helpful. The only issue I had, and this is typical of most hotels now, is that I would like to have a real regular sized pillow to sleep on instead of having to figure out how to sleep comfortably on the small decorator type pillows many hotels are using now.

  • Stayed March 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Lenox
2 reviews
1 of 5 stars Reviewed March 15, 2014

Upon staying here in December, I left a box of my belongings. When I called to get this box back, I was told it was there and they will ship this box to me, and I left a phone charger. When I asked for the phone charger the lady who could barely speak english clearly told me that my box was there but my phone charger was not. Very clearly I asked her numerous times because I wanted to make sure this box with expensive vinyl figures was there. I received the phone charger that was not there in the mail and when i called about the box now they say no no we never said we had that. Thats total bs. I have called numerous times to talk to a manager left over 7 messages and no response back. Marriott is suppose to be one of the best! I used to stay at Marriott hotels for months for business and am a GOLD member. I will never stay at another Marriott again! Also talking to my company to pull out of Marriott hotels for business

  • Stayed December 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bromsgrove, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 9, 2014 via mobile

I have recently stayed here on business for 5 nights. The hotel is very good and the restaurant on site is not bad seeing it is really a snack bar. The bed was also very comfortable, I think it was a memory foam mattress topper air on very efficient but you could not leave it on all night.

The only issue is the people who come back late at night and have no consideration for anyone else who may be sleeping. They talk very load and even shout at their friends who are at the other end of the corridor. One person cam back late at 2.00 am and tried to shut the door about 10 times, the lock some times comes across when you open the door.
Why people cannot think of other people is beyond me!

Overall the hotel is good but a bit noisy, it would be nice if it was mentioned to guests when they check in.

Stayed March 2014, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Courtyard Miami Lakes

Address: 15700 NW 77th Court, Miami Lakes, FL 33016
Location: United States > Florida > Miami Lakes
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Miami Lakes
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Miami Lakes 3*
Number of rooms: 139
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Also Known As:
Courtyard Miami Lakes Hotel Miami Lakes
Miami Lakes Marriott
Miami Lakes Courtyard

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