The lobby is very nice and the rooms appear to be nice at first glance. There was hair everywhere!!!! The shower floor, the sink and the bed....it was gross. We were in town for my father's funeral and were prepared to stay several nights but due to the hair that was on bottom of my shoe when I walked out of the room and the attitude of the staff we decided to stay elsewhere for remainder of our stay in Miami. I'm pretty sure I will never stay there again.