This is an older hotel and looks a little tired in places, but the staff are friendly and helpful. There is a small shopping plaza a few minutes' walk away with four or five places to eat including an Outback Steakhouse. Someone else mentioned the strange smell in the room on arrival - mine was the same. The air con is noisy and so is the refrigerator, and there's a major highway close by. The so called bistro is what really lets this hotel down. In the evenings they do very basic food - not much more than snacks, sandiwches and salads - and it's served on plastic plates. There's a menu on a board above the bar, which gives the impression of being in McDonalds. If you want a drink in the hotel, again it's there, but very basic, although they do have a small cocktail menu. Breakfast is not great - very limited choice, nothing hot except coffee, cereal in those tubs with peel back lids, served on a tray, orange juice in bottles, coffee in paper cups - the whole thing just doesn't sit well in the Marriott range and I doubt very much I'll ever come back.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for sharing your feedback about our property. We are glad our staff was helpful and friendly, showing the Marriott customer service standard for which we are known for.
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While our hotel is an older building, it was fully renovated at the end of 2011 to positive responses from our guests. With this renovation came The Bistro and since it opened, we have received an overwhelmingly positive response to our new restaurant concept. The Bistro was created to provide a variety of dining options for our guests. During our breakfast service, we offer everything from fresh, cooked to order entrees, to ready to go items for our guests on the run. Our business travelers have really enjoyed the ease of getting a quality cooked meal in just minutes to suit their schedule, and our guests on vacation have enjoyed relaxing over breakfast with full entrees such as our Texas French toast and Daybreak Fried Eggs. We also have a Starbucks outlet in our Bistro to provide our guests with high quality coffee service. During the evening hours, our guests can join us for happy hour and enjoy a light bite and cocktail with friends in our social gatherings spaces, or they can choose to dine in and enjoy meals such as BBQ style ribs, artisan style flatbread pizzas, as well as healthy salad options. For guests who prefer their privacy, we provide room service delivery. We offer our guests the flexibility to dine however they wish and we have provided an option to serve them. You will never find disposable plates in our restaurant, and yes, you will find menu boards, which include the nutritional content of all our menu items, which our guests really enjoy.
We do hope that if you are in the Miami Lakes area we have the opportunity to be your host once more so we can make your stay a memorable one.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.