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“Nothing special” 3 of 5 stars
Review of Courtyard Miami Lakes

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Courtyard Miami Lakes
3.0 of 5 Hotel   |   15700 NW 77th Court, Miami Lakes, FL 33016   |  
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Ranked #1 of 4 Hotels in Miami Lakes
Chicago, Illinois
Top Contributor
64 reviews 64 reviews
14 hotel reviews
Reviews in 35 cities Reviews in 35 cities
22 helpful votes 22 helpful votes
“Nothing special”
3 of 5 stars Reviewed October 31, 2012

Depending on where you are looking to spend your time, the location may or may not be ideal. It is far west, so was a bit of a drive to get to either the beach or up towards Ft Lauderdale. There is also not too much by the hotel (a small strip mall with a Winn Dixie and an Outback Steakhouse). It was clean and quiet, but the internet was a bit spotty, which made working difficult. Nothing was above and beyond, it was pretty much just status quo. No great amenities (although most Courtyards don't nowadays). I'd look for a different hotel before coming back here unless you were going somewhere very close by. It did have easy highway access though.

  • Stayed October 2012, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review, November 19, 2012
We appreciate you taking time to post your feedback about our property. Our hotel is conveniently located just off 826, with quick connections to mayor highways that provide you with easy access to many attractions. We are on the north end of the Miami Dade County, about 15 miles from Miami International Airport and about 20 from Fort Lauderdale International Airport. Although many of our guests are corporate clients from many of neighboring business, we do have many attractive features for the leisure guest. While we are further away from Miami Beach, we are close to many attractions that are 10 to 15 miles or less away. There are many malls like Shops at Pembroke Gardens, Pembroke Lakes Mall, Dolphin Mall and Miami International Mall. We are also close to the Calder Casino and Race Track, Sun Life Stadium and Main Street on Miami Lakes, which feature many shops and restaurants like Chili’s, Ruby Tuesday, On the Border among other local places.
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131 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Regina SK in Canada
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 17, 2012

I stayed here because my client has special rates, and have stayed here for the same reason on and off for the last 8 years.

The hotel is "satisfactory" at best. Not particularly comfortable bedding (very thin blanket, and dumpy pillows, although not lumpy like some other places)

From a business perspective, their internet connection speed is intolerable. Speedtest.net measured it at 0.16 Kpbs...about a third the speed of dial-up. Front desk said that they hadn't had any complaints but that they just put wireless in a month or so ago and were probably still trying to "get it right". No wired option in the room. It's a deal-killer for anyone who relies on after hours connection for their livelihood.

On the flip side. Staff is extremely personable. Dining options are not much more than deli fare, but passable. Rooms are clean.

I'll stay somewhere else next time even faced with a far longer commute.

  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMgmtML, Manager at Courtyard Miami Lakes, responded to this review, September 20, 2012
Thank you for taking the time to provide us with your feedback about your experience with our hotel. As part of our recent renovation we upgraded the Internet service and installed wireless in the rooms. We increased the speed of connection to be more than that of the wired Internet we previously had, making it more efficient. Our guests have welcomed this changed with very positive feedback. With today’s preferences for gadgets like tablets for work, this transition to wireless has been received with praises. It is unfortunate that your stay with us was during a time when the kinks were being worked out.

You might be interested in knowing that the next phase for our rooms during this following year is to install new mattresses. We hope that your have the opportunity to experience us after this stage so that we can provide you with a new perspective of our hotel.

I am pleased that you found our staff to give personable service. This service culture is part of what makes Marriott a leader in the industry and something we always strive for. We like to make sure that all of our guests feel at home, more so since many of them, like you, are frequent ones.

Again, thank you for your feedback.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 2, 2012

It was nice,clean and quiet! I loved the breakfast. Will be staying there again. For next year. We,ve stayed here multiple times and after getting robbed at the El Palacio it was refreshing to go somewhere that we felt safe!

  • Stayed September 2011
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review, September 20, 2012
We appreciate you reviewing our hotel for your stay with us. We take pride in providing our guests with exceptional service that allows them to feel welcomed every time they return. The renovation we underwent brought with it The Bistro, which provides great choices for both breakfast and dinner. I am pleased you were able to enjoy the food here.

Once more, thank you and we look forward to having you stay with us again.
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West Melbourne, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 19, 2012

I really enjoyed my stay here, it was close to Winn Dixie, resturants and the interstate. It was very clean and quite, the staff was very pleasant and helpful. I would recomend if staying in Miami, will stay here again.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 26, 2012

GOod hotel for the price would appreciate more attention from the front desk she didn't even tell me her name

  • Stayed June 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Top Contributor
89 reviews 89 reviews
35 hotel reviews
Reviews in 42 cities Reviews in 42 cities
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed June 15, 2012 via mobile

Nice room, great new lobby, friendly staff.
Actually the people here are what keeps me coming back. They are great!

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fredericksburg, Virginia
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed April 27, 2012

This Courtyard has a remodeled lobby with a Starbucks bistro. Room was fine, but breakfast, ordered at the bistro counter, was served without coffee until we were nearly ready to leave the dining area. The coffee pots in the lobby were empty too and repeated requests for coffee were ignored. Staff was too busy taking orders and making specialty drinks for people coming in after us. The newly revised Courtyard food service with what seems to be a higher revenue innovation for Courtyard ($35.63 for two) and lower customer service operation isn’t appreciated by this traveler.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardMgmtML, General Manager at Courtyard Miami Lakes, responded to this review, May 8, 2012
As a response to our guests needs and wants, the Courtyard Miami Lakes has recently undergone an extensive renovation in late 2011. We have added many amenities we feel will make our guests more at ease and offer more convenience. The hotel now features The Bistro, an in house restaurant that offers many different menu items for breakfast and dinner. We are also serving Starbucks as part of The Bistro. In addition to Starbucks specialty coffees, we also offer complimentary coffee in our lobby every morning as well as complimentary coffee in our guest rooms. We do refresh and refill our lobby coffee several times during the AM hours as we have found that many of our guests enjoy a morning cup of coffee. We do apologize if our coffee urns were being refilled with fresh coffee while your were in our lobby. In addition to The Bistro, we also feature our Courtyard Market which includes freshly prepared ready-to-go options for guests with time constraints. In an effort to meet all of our guests' needs, we now offer these multiple options in order to provide choices for our guests. We have received much positive feedback from our guests about our new food and beverage options.
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Additional Information about Courtyard Miami Lakes

Address: 15700 NW 77th Court, Miami Lakes, FL 33016
Location: United States > Florida > Miami Lakes
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Miami Lakes
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Miami Lakes 3*
Number of rooms: 139
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Also Known As:
Courtyard Miami Lakes Hotel Miami Lakes
Miami Lakes Marriott
Miami Lakes Courtyard

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