We went early Saturday evening, around 6. Hostess didn't bother to greet us, just asked how many and then walked off to go look for a table, no be right back, just a moment, etc, just walked off. Service was so-so but he took my companions water to be refill (only thing he was drinking) and never came back, we finally had to ask for it. Food was VERY disappointing. Pollo Rosa Maria that is supposed to be stuffed with prosciutto only had 2 tiny little slivers in 1 of the pieces, nothing in the other. The mussels, which I ALWAYS order as they are my favorite didn't taste right, sweetish, sticky sauce with only a very tiny amount of garlic. Men's bathroom stall lock broken so it wouldn't stay closed. The floor was just filthy next to us with crumbs and what looked like tiny pieces of torn up paper, hostess saw this and didn't bother to have anyone clean up (remember this was early). We didn't bother to complain to manager about all of above, figured there was so much wrong that it had to start with management. However, did write Corporate Carrabba's and they DIDN'T EVEN BOTHER TO RESPOND! I love the mussels but I can do better at home with a copycat recipe than what I got for my birthday dinner. We'll be passing on any Carrabba's from now on as apparently corporate can't be bothered either.