I used to go to Casavana at Miami Lakes all the time. The service it's ok there a few attendant that are really nice but the management it's horrible.
I will never go there again.
One day I forgot a brand new part of glasses at the table and I come back latter to try to get them back and a really occurred situation happen.
The maneger name Jose never try to help and never want to attend me so I asked the lady that attend me if she found my glasses.
She remember and confirm to find my glasses and pass forward to Jose witch after I go back several time to try to talk to him finally attend.
This guy behave vary wired and he denied to receive any glasses.
In my opinion whoever got the glasses was stupid because they lost a good client.
I would spend so much more money then what the glasses its worth going over there. Taking my family but not anymore.
Just exercising my rights of costumer and shearing with anybody that are against this time of inconvenient experience.
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