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“Very Nice Hotel with Excellent Staff” 5 of 5 stars
Review of Hotel Indigo Miami Lakes

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Hotel Indigo Miami Lakes
3.5 of 5 Hotel   |   7601 Miami Lakes Drive, Miami Lakes, FL 33014   |  
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Ranked #3 of 4 hotels in Miami Lakes
Gulf Shores, Alabama
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
22 helpful votes 22 helpful votes
“Very Nice Hotel with Excellent Staff”
5 of 5 stars Reviewed February 19, 2011

This is a beautiful hotel with excellent helpful staff. It was very clean with nice spacious rooms. The beds and bedding were very comfortable. The rooms are decorated in bright happy colors. The pool looked real nice although we did not have the time to use it. It has beautiful landscaping. You will need a car as it is located on a busy road. I know they do offer shuttle service, but I'm not sure of the details as we did not use this service. There are some nice plazas nearby. This hotel is about a half hour from the Fort Lauderdale airport. I would have to say the best feature of this hotel is the staff. Everyone was so helpful and so nice. They went above and beyond, and we would highly recommend this hotel to anyone. We would definitely stay here again!

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review, February 21, 2011
Thank you nyctimes for posting such nice comments about Hotel Indigo Miami Lakes. Our property is wonderful but our staff is what really creates the unique experience for our guests. We encourage you to stay at other Hotel Indigos in your travels as each one creates a refreshingly local experience for their guests. We just added one more to our family this week in Baton Rouge, LA. Thank you again for staying with us and we hope to see you again real soon. One more thing, our shuttle service is available to take our guests to the many local restaurants and shopping centers Miami Lakes has to offer.
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222 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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English first
Miami, Florida
1 review
5 of 5 stars Reviewed February 12, 2011

WOW!! this place is amazing.
I stayed at the amazing hotel indigo in January for 10 days and truelly felt like I was part of the family. The staff are all friendly and truelly go out of their way to make your stay as comfortable as possible. I returned to the Indigo in Mid February, (almost a month later) and was greeted by name with a smile attached... I was amazed and blown away. This shows how committed the staff are to their work place and really do care about their guests! Chris and Aylene were brilliant at the front desk, and always took time for a chat and a laugh, and some how did all their work at the same time... What a bunch of pro's!!
Excellent food, Tay made me laugh constantly.I genuinely could live with this wonderfull family!!
Thanks for everything Indigo and Indigo staff, you will DEFINATELY see me again!!

  • Stayed February 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review, February 13, 2011
Thank you for sharing your experiences with Hotel Indigo Miami Lakes. Our team really enjoys providing our guests with inspired service and we consider all our guests as extended family. I could not have described the Hotel Indigo experience better myself. Thank you!! I will be sure to share your comments with Chris, Ayeleen, Tay and the rest of the Indigo Team. We wish you well in your travels and encourage you to stay at other Hotel Indigos.
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Miami Gardens, Florida
1 review
5 of 5 stars Reviewed February 10, 2011

I really enjoyed my stay at Hotel Indigo. The property is very beautiful and clean. The staff is very great and polite. I would like to thank Ayeleen and Carlos at the front desk. They are a great asset to the company. I would refer all my family and friends to Hotel Indigo.

  • Stayed February 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review, February 13, 2011
Thank you for the wonderful commentts about our property and staff. We appreciate you taking the time to share your experience and will be sure to share you comments with our team. We will also give a special shout out to Ayeleen and Carlos for you. We think they are great too!!

Thanks again and hope to see you back again real soon.
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Port Elizabeth, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 29, 2011

As you enter the Indigo Hotel lobby the first impression is a warm smile from Chris, Carlos and Aileen. They trully go out of there way to remember your name, help you with your wake up calls and make your experience in the hotel a fantastic one. No matter what you need they will go out of their way to ensure that your stay is memoriable and nothing is too much for them to assist you with..

Tay and Johannes that work behind the bar kept us entertained every evening with their fun stories, professional atmosphere and genuinely enjoy your company as you relax after a hard days work. Ariesky's meals definately melt in your mouth and remind you of good home cooked meals.

Once you escape into the courtyard you are welcomed by a beautiful lapa and swimming pool for that extra appeal of relaxation. When enjoying your cocktail you are welcomed by a cute squirrel and freindly guests, that you can see are feeling as relaxed and welcomed as you are.

The rooms are absolutely incredible, once you make a cup of coffee, have a nice hot shower and finally climb into bed, you trully do feel like you are "home.... Away from home...

  • Stayed January 2011, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review, January 31, 2011
On behalf of the Hotel Indigo Miami Lakes Team, we thank you for taking the time to share your experience with us and for the wonderful comments you provided. We know it is tough being far away from home and we are glad we had the opportunity to make it easier for you. We wish you all the best and look forward to your next visit.
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Miami Beach, Florida
1 review
4 of 5 stars Reviewed January 27, 2011

Wow i must say that i never really expected to stay as long as i did, but i landed staying in the Hotel Indigo for three weeks and these guys made it feel like it was a few days! They really go out of their way to make my stay as pleasureable as it could possibly be!

I mean, Chris at the front desk is so damn awsome, i ha d to find a new word in my vocab to express his presence! the only word to come to mind was''AWESOMENESS!!!!
I will also have to complement Ayeleen, she is always smilling and never looks bogged down even when the phone is ringing so much, that even i want to pull out the cord!
The next shout out goes out to all the guys behind the bar and restaurant, Pedro, Tay, Johannes etc... never once had a complaint about the food its always yummy and they to will go out of their way for you!

In fact i have so much to say about this hotel it would take me about a day to complete this review! so all im gonna say is this, if you for some un-explainable reason choose to not visit this hotel then i feel very sorry for you! i could not have stayed in a better place! they made me feel so special and treated me as if i was an Arabian sheik!

My advise! if you have an addictive personality then don't come to the hotel Indigo, cause all it takes is just one night and you'll be hooked for life!!!!!!!!!!!!

Thank you very much for all the wonderful memories Hotel Indigo this will be an experience that i will take away with me and hold cose to my heart....

so long and keep up the good work!!!!

Ciao!!!

  • Stayed January 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review, January 28, 2011
WOW!!! We really appreciate the wonderful comments. Our team strives to give all our guests a wonderfully unique experience here at Hotel Indigo Miami Lakes and we were glad to here that we have created memories for you to take with you. We will be sure to share your comments with our team and we hope to have you again as our guest in the near future. Good luck to you.
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Newport, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 23, 2011

We stayed here on Jan. 14 for one night before our cruise. We arrived at the hotel and was greeted by a nice customer service rep. The room was totally cute, very clean, and very spacious. We were very impressed. The one thing that I was concerned about was that the hotel is pet friendly, I would never in a million years guessed that a pet even stepped foot on the property.The beds were super comfy just what we needed after a 14 hour drive. The hotel is 3 seperate buildings plus the office they form a square that surrounds the very nice pool. We didn't use it, but it was very tempting. lol Next time we do a cruise out of Miami this will be the hotel we stay at no doubt! The golf course was beautiful in the morning as well. I def. recommend this hotel for one night or for a week. Try it out! Hope you enjoy my pictures.

  • Stayed January 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review, January 28, 2011
Thank you for staying with us and sharing your experience as well as the pictures. We do have a wonderful housekeeping team and they are amazing at what they do. They will be very appreciative of your comments and we will be sure to share them with our team. They really enjoy hearing from our guests and what they have to say about their experiences here at Hotel Indigo Miami Lakes. We hope that you had a great time on your cruise and we will see you next year.
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Boston, Massachusetts
1 review
4 of 5 stars Reviewed January 12, 2011

first time there and i had a blast the staff was so help full , we got there late in the night and my husband call and the young lady stayed on the phone with him until we got there .when she check us in and we got to the room she called to make sure everything was ok and to welcome us to the hotel . we stayed there for a month and every morning that young lady would have such a lovely smile on her. I like to say this hotel is increible , Especially vanessa and carlos .

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JFerbeyre, General Manager at Hotel Indigo Miami Lakes, responded to this review, January 28, 2011
Thank you for the wonderful comments about our staff. They are very dedicated to providing our guests with inspired service and love to hear about our guests' experiences. I will be sure to share your comments with Vanessa and Carlos as well as the rest of the Hotel Indigo Team. Thank you again and we do hope you come back to visit us real soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Miami Lakes

Address: 7601 Miami Lakes Drive, Miami Lakes, FL 33014
Phone Number:
Location: United States > Florida > Miami Lakes
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Miami Lakes
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel Indigo Miami Lakes 3.5*
Official Description (provided by the hotel):
Imagine a 100% smoke-free sophisticated boutique hotel, whose focus is delivering a unique guest experience. Quite deliberately the Hotel Indigo Miami Lakes Florida has been designed as an urban oasis for travelers who look to escape from the common hotel. We offer the convenience of a 24 hour fitness center, pool, Phi Restaurant and are located on a Don Shula s Golf Course and right next door to .the Original Don Shula SteakhouseLocated just minutes from Miami International Airport (MIA) and Opa-Locka Airport, Hotel Indigo Miami Lakes provides convenient access to Main Street Miami Lakes. Nearby attractions include: South Beach, Dolphin Stadium, Don Shula s Golf Course, Saw Grass Mills, the Theater District and Art Galleries. Whether you are here to relax in the Aveda Concept Spa at Shula s, or enjoy a round of Golf at Shula s famous golf course, the Hotel Indigo offers each guest a blend of modern contemporary living. Rooms include hardwood floors, granite counter tops and spa like showers. Curl up in our over-sized beds with plush bedding, duvets with covers, pillow shams and plenty of fluffy pillows. Stay connected with complimentary Internet access throughout the hotel or in our onsite business center.Relax and have a meal or a drink at the Phi Bar that serves cutting edge cuisine or just grab a latte. We proudly brew Starbucks coffee. ... more   less 
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